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Administration Charge when booking Cinema and other tickets online
I've just booked some cinema tickets online and been charged an extra £4,(£1 per ticket) for the privilege of doing so!! Has this ever been challenged before? We are pushed to book online as it saves on staff at the venue taking money and are then charged an admin fee for doing so. Cinemas are not the only trade that do…
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Warning about using AliExpress as of 2025
BIG WARNING about using AliExpress as of 2025!! AliExpress will most likely not refund you in most cases now if you get the wrong item or missing 1pc of a item. If you don't get an item, you will get a refund, but if you get it and something is wrong, good luck as you will have to fight for months and you ;probably won't…
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Easylife - a warning
Beware the company Easylife - they've been fined in the past (Google it) for their behaviour. If you / people you know have ever used them, check for unexpected card payments coming out of your account. There may be multiple instances. If you see any, contact your bank and get them to block any future payments to Easyife.
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Aegon - a bit lax with personal data ?
Hi - financial organisations constantly remind us to be very careful with our personal data to avoid identity theft and scams. And rightly so. I've got a pension with Aegon and in connection with a transaction I requested, they sent me a form via normal Royal Mail for me to complete and return. When I opened up the letter…
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Amazon customer service
My recent experience with Amazon Customer service who are rubbish, without any exaggeration it has taken me an estimated 6 hours over the last week trying too get a simple problem resolved. Amazon if you`re listening all your customer service seems too be based in India and most of the time and I struggled with these…
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Morrisons Freezers broken
Our local Morrisons has a problem with it's freezers - they are ALL down - so NO frozen food available....No idea what could cause a problem with ALL freezers - I guess supply related - but it's extremely annoying !On top of this - a lack of cooked meat - unless you want HAM - There's no alternative.
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Asda fuel, pay at pump
I dont know if this is the right place to ask, this may be a long one and I will try and explain as best I can.. so thanks in advance to anyone able to shed some light. I went to asda pay at pump 1st Nov, as we all know they take a £99 'payment' and then take payment for whatever you spend, releasing the rest. So Im about…
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Bridging software for MTD for IT (bringing in from Excel)
Has anyone experience of and can recommend a bridging software please? I wish to continue using my (successful) Excel setup for logging but obvs now need the means to enter this into the quarterly returns. I'm aware that there are a few on the HMRC website but at the moment, they're just names. Really looking for…
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Royl Mail - no way to question a delivery
I am furious about Royal Mails lack of methods in which to question a missing item.. The customer services email address which i found on this site is no longer in use, so you cant email them. The twitter account for customer services/complaints is being closed. TRy phoning and IF you're lucky enough to get an option from…
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Refund difficulties with Net a porter
I sent back a parcel of clothes to Net a Porter over 6 weeks ago. I used their shipping label as per their terms and conditions and dropped it off to my local DHL drop off point. The label was scanned and the parcel tracked to Bristol. The parcel then appears to have disappeared. Net a porter terms and conditions state…
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MSE energy switching
So my gripe is with the energy switching team here at mse. I did a switch at the start of October and after hearing nothing contacted the new supplier. They had no record of me so I emailed the help team. Waited a few days for a response to be told it was all going through. My mse showed it was in progress. Left it a week…
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Debenhams rip=off
I ordered sketchers from Debenhams for £49 + £4.98 postage, The order was cancelled by them and I only received a refund for £49. No communication back from them. They have charged me postage for an item that was never sent. Seems a con. Has anyone else had this experience?
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NEXT Pay in 3 - What The Actual...
I recently bought an item of furniture from NEXT and was tempted into opening a NEXT Pay in 3 account in order to bag a discount. I have since tried to buy an item of clothing and I'm now unable to pay using a normal payment card unless I sign out of my NEXT account and pay as a guest using a different email address. At…
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More fun with addresses
Seeing the GOV address change thread attracted so much interest and balanced input, here's some more fun with address changes. Savings Banks -------------------- Two of them were as you'd expect from a professional organisation. You log in, choose Edit Address, re-enter your password and it's done. A couple of days later…
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New VAT number scam
After setting up a new company I created a government gateway account to register for vat. A month after receiving the number by post I tried to add it the my gateway account. ”already registered to another gateway account” Apparently the numbers are being intercepted somewhere and you can add them to any gateway account!…
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More GOV.UK incompetence
It is actually now impossible to change your driving licence address and V5 online, or presumably via any other method. I've just moved house and thought - admittedly in contradiction to all experience of public service interactions in the UK - it would be a quick process. Two hours on and the only information I've managed…
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Investment scams
Various versions of this on Facebook - what can be done to prevent he naive being caught out?
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Car hire scam charges
I have recently returned from Malaga, Spain where I hired a car via an internet booking with OK Mobility ( 1.7 * on Trustpilot) for the period 31/12/22 - 5/01/23. I had previously hired a car long term with this company without incident, hence I ignored the rating. After leaving the airport and travelling to my hotel a…
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Freelancing gravity data
Hi I was contacted by someone who said they were doing freelancing for a company called gravity data. They said they would train me and I've been speaking to them and just started the online training but they gave me an account to login too and they said I need to click 'start driving data' this is to be done 40 times and…
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Crypto scam
I was scammed aug 22 out of £10000. I authorised the payment from my bank to my Binance account under instruction from the scammer. Whilst in my Binance they withdrew it. Long and short first direct would not do anything saying it was a me to me and not covered by the APP code. It is being investigated by Financial…
