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Winedrops
Has anyone else downloaded the Winedrops app on the premise that it cuts out the middleman and gets you good deals on wine? I did. WISH I HADN'T. Even though I didn't order anything I was charged a £119 'membership fee', which they seem to be refusing to refund. And the deals aren't even that good anyway - it's basically…
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Social media "Customer Services" scam
A vent and a warning TL;DR: accounts that appear to be "Customer Services" replying to you when you vent to a company on social media may not be as they seem! And some things to watch out for with PayPal-like apps. I've been trying to squeeze a refund out of Three for a monthly payment they took when my account was already…
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Free M&S Afternoon Tea Hamper Scam
I recently (foolishly) responded to an email purporting to be a survey with an M&S Afternoon Tea Hamper as a free reward. On completion of the survey I was asked to pay £1.00 for postage. My debit card was charged £1.00. No hamper arrived. Then a few days later they charged £53 to my card. Fortunately this payment was…
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Do not tick the remember your credit card when buying online
I would like to tell everyone about possible data breach and maybe how to avoid it. I had 2 of my credit card automatically locked because of suspicious activity. I have more than 2 credit/debit card and each card I use for certain type of spending (groceries, energy, DIY, etc). So it was easy for me to find where someone…
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John Lewis
Have problem getting through to customer complaints, any secret or hidden numbets?
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Independent Newspaper - Subscription refund
I subscribed to The Independent Premium on 29/11/2024 for a trial offer of £1 for 6 months and then £99 annually. Stupidly, I noted in my diary to cancel on the 30th May, I have just received notification from PayPal of a payment of £99.00 to the Independent. I have just challenged this and tried to get my money back,…
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Lidl Plus... bye, bye.
I've never been a great fan of Lidl Plus (at least when compared to Sainsbury's/Nectar offers). And twice in the last four months their %$&^ IT infrastructure was down, so the Lidl Plus card couldn't even be scanned (compare this with Sainsbury's where I had just one outage in more than two years). And scanning a receipt…
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Domestika - warning
I don't know if other people will be aware, but Domestika have been attracting a lot of very negative feedback on TrustPilot and it seems that there are about 12,000 people who - like me - signed up for a "free trial" of the "Plus" subscription only to be charged $100 or more a few weeks later for an annual subscription,…
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IG WhatsApp chat service
I messaged them at 10am yesterday with a generic question about their T's and C's on their new 8.5% deal. An agent replied at 6:18 this morning asking for my account details, address etc and then closed the chat six minutes later because I didn't reply (because I was asleep!)
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Burger King Make it a large £1??
Burger King Make it a large £1?? BK haven't a clue what they're doing On the menu board in your local BK at the bottom it says, underneath the whoooooole menu. MAKE IT A LARGE £1 So I ask for Melt King Box £4.99. Can I make it a large £1?She says £6.30???So I ask her why the extra 30pShe says it's because large comes with…
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Mercedes Sheffield
12 plate Mercedes went into a local garage for an annoying noise , turns out it’s a badly rusted rear subframe. Contacted the Sheffield branch and took it in a few days later . They had it approximately a week and the whole thing was replaced without any cost to us . very quick and professional
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JustGiving - disguised fees
A friend died recently and the family has set up a JustGiving page. I went to donate and found it very difficult to opt out of a 'voluntary' platform fee 15% donation to JustGiving. In my hunt to resolve this, this article made interesting reading - highlighting how much JustGivings profits have increased since moving to…
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Anti-Money Laundering Scam
Hi All, Recently I have fallen victim to a scam involving my past dealings with a dodgy forex broker. In late 2024 I was contacted by a gentleman who claimed he could help me recover the money I lost from this broker. Over many weeks of communication he had showed me documents which led me to believe my investments into…
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Honey Legal
A big word of warning about this brand. They have three actual operating companies with whom you might actually contract with, none called Honey Legal. Two are unregulated, a third merely by the Council for Licensed Conveyancers, not the FCA or any probate or will writing authorities. A MASSSIVE red flag to me. Good luck…
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CICA definition ambiguity
Hello Folks, I hope this may be an appropriate sub forum! Essentially I have a CICA claim after an assault. They've made an offer but I'm a little unclear on the definition l/scope of one of the tariffs. Basically I had 4 facial fractures. Two in the nose, one in the eye socket and one on the cheek bone. Apparently they…
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Venting - since smart meter installed
I have no questions so more venting as I have no ides what is going on. "Smart" meter installed March both gas and electric (British Gas) - old was on prepayment meter, requested credit meter. No clue how I was paying at first, it wasn't commissioned properly and nothing was set-up. Early April - enginner, miscommunicaiton…
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Venting - ripped off but it was my own fault...
Feel really annoyed with myself because I consider myself really savvy when it comes to buying stuff online as have been doing so since 1998 and never once had a problem! Anyway, my dad, who is almost 90 wanted a pair of driving glasses which reduce glare from new, powerful headlights. He sent me an email with a link to a…
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Rejecting vehicle Santander
Hi there Will try to make this is short as I can, which will still be lengthy, sorry. Purchased a car from Parks. Financed with Santander. Within 6 months the car warning systems were going off whilst driving - errors to air bag/ handbrake/power steering. The steering wheel would lock up WHILST DRIVING and all the…
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Heatable - great experience!
I know most people only post when they are unhappy but in my quest for a new boiler I looked at loads of reviews so figure a bit of praise here won't hurt! Needed quite a complicated boiler upgrade, Heatable's (very simple) online systems gave me a very good quote - similar to Boxt and far far better than British Gas.…
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BEER52 - cancellation warning
Be aware if you apply for the special offer case as mentioned on this site/newsletter they make it very difficult to cancel subscription. It has to be done by phone and you get a hard seller at the other end of the line.