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Ai investment con on Facebook please be aware
There is another fake scam Video on Facebook regards Ai Investment using a supposed 'This morning TV segment' with Cat Deeley and Ben Shepherd. A family member has fallen victim to this yesterday, we are in the process of seeing if her bank can help. A link is provided on the advert and a call is placed by them. the…
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DHL - A warning
Hi I occasionally buy things from overseas. Today I received a final demand letter purporting to be from DHL, stating I owe them £65 'import duty & VAT'. They threaten to claim via the county court if I don't pay. It's fairly convincing, but then they say this: 'To make a payment, please refer to the bank details and…
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Phone unlocking scam - https://directunlocks.com
DirectUnlocks charged me for a service that was never delivered. After paying, I received no real unlock, only repeated excuses and attempts to charge me more money. When I tried to resolve the issue, their responses were repetitive, unhelpful, and clearly designed to delay until it was too late to dispute the charge. My…
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B&Q Gift card refund WARNING
I placed an order online at B&Q and paid for it with a gift card They have now cancelled my order but refuse to return the money on a gift card. I have to travel to the store and get a credit note! I have spoken with Customer services who are not at all helpful and cannot even tell me the terms and conditions of the credit…
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Online Natwest debit card payment declined again BUT not really says Barclays
After over an hour on the phone NatWest said its Barclays declination (yes the receiver) but Barclays say its the NatWest's declination, not only that but they (Barclays) haven't declined even though I've got the red outlined onscreen declination on screen. I was forced to repay both using the joint account holder's card…
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"Complete savings"...scam??
I recently went online to book some airport parking. Somehow, during the process I managed to "sign up" to Completesavings??? Not sure how this happened, as at no time was I advised of an ongoing monthly fee. Luckily I got a message from my bank telling me I had signed up for this. I managed to log in to my "account" and…
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British Gas and Solar Power, a Nightmare
We have been joint fuel customers with British Gas for years and just had solar panels fitted. I have spent two weeks emailing (prommised reply in 7 days and none yet with chasing) phoning and getting passed around the house and been hung up on twice....yes always been polite! On line found off peak tariff but mentions…
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Easylife rewards club - preying on the vulnerable
My 87 year old mother was recently signed up by Easylife to their rewards club which she did not want. She had previously bought items from them. Gets a phone call from a very persistent salesman, tells him repeatedly that the rewards club is of no interest to her but he would not take no for an answer and unfortunately…
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Complete Savings – how to get my money back?
After a MSE post on this unscrupulous company, I contacted them to request a refund on their service which I had no recollection signing up to. On 3rd June 2025, they agreed to refund me the full £105. They said that the refund would arrive in my account within the next 3–5 working days. The refund never arrived. Ever…
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'The Hacking Trust' junk mailing our residential building - Scammers, or...?
The subject company have been junk-mailing our share-of-freehold residential building of flats in London for a couple of years now, I must have had a dozen or so identical letters from them. When they write they send an expensively produced letter to each of the flat owners using their full names plus the freehold company…
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Tryarthromd.com - Arthritis cure
Has anybody seen the advert on YouTube fronted allegedly by the Chief Medical Officer Professor Chris Whitty where he pushes a cure for arthritis he claims to have developed. It looks like an AI scam to me like they perpetrate on Martin Lewis and the site has been alleged to be a scam.
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Non-Existent Amazon Customer Service
My Amazon account was apparently hacked last week. About half a dozen other people I know (and I don't talk to that many people about these things) also had their accounts hacked within the last month, so something strange seems to be going on, or it's just an unfortunate coincidence. I had no gift balances, but I did have…
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Sagging Bensons Bed
Mattress started sagging after 6 months (bought Nov 2023), gradually got worse, causing back pain. Contacted Bensons Beds about getting a replacement and they sent a Bed Assessor to examine it. He measured the sag at 5.5 cms (apparently it's a fail at 3.5cms) and said it would need replacing. However, when I contacted…
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So Energy so
I had a contract with So Energy for many years and built up a credit balance. I asked them to refund the credit and they refused, repeatedly. Eventually I closed my account, making sure my account balance was zero and reported them to the regulator who agreed they should have refunded the credit balance and fined them £75.…
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EE: didn't realise I was signing up for a tablet
This discussion was created from comments split from: "Complete savings"...scam??.
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Car insurance
After looking on comparison site, I took out car insurance with RAC. My existing insurer, on hearing this, offered me a cheaper quote. I cancelled RAC and they have charged me £25 even though I had only taken it out within the hour. They also took the full amount from my credit card even though the policy wouldn't have…
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Readly offer - why promote this when similar is available free?
MSE is again promoting Readly at £10/month after a 3-month free introductory period. But most public libraries offer FREE forever membership of the very similar PressReader service which covers even more newspapers and magazines, as well as other sites for free book and audiobook loans (eg Libby, BorrowBox).Please MSE,…
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A new scam
Well, I never thought I would be posting here about being caught in a scam. Last Thursday evening I got a call from my bank. They introduced themselves in the way they should and gave me the last four digits of my debit card. I then asked them to tell me the last four digits of the account, which they did. Happy, I went on…
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Tesco Advert Torture
I've been watching quite a lot of ITVX recently and they have the SAME adverts at every commercial break including the Tesco Clubcard one (I've got the Power). Now I quite like the song but seeing the same advert at every commercial break (and there are quite a few in the ITVX series), is like torture. But what I find most…
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Subscriptions
Hi. I maybe late to this party but……. Is anyone looking into the way companies sell their Apps….?? Im talking about when you are offered a weeks or months trial. So you sign up, pay a nominal fee. But in the small print T&C’s you are automatically enrolled into a monthly subscription at a much much higher price…if you…
