Praise, vent & warnings

New to the Forum but hopefully this will help others. I got caught out! Scottish power advertise customers there are saver slots where for 8 1hour saver slots you get discounted electricity. Rates can be either 20% or 50% depending on when you chose. However buried well down in the small print it does state that it only…

Been following Trustpilots rise for what feels like a decade not sure if they've been around even that long, have heard them interviewed on BBC consumer programmes a couple of times of the years(You & Your) & maybe 5 live aswell, was good to hear of them and they seemed to work really hard to be accounting for themselves &…

In the good old days, I would pay an amount of money that over the course of a year would more or less cover the years gas and electric bills. Back then, you'd build a credit in the summer and go into debit in the winter. I've found in recent years, that my providers (yeah I've switched once in a while), like to ensure my…

My elderly mother has recently started receiving scam calls again and someone mentioned a call blocker called trueCall. It seems that these units are for sale on Amazon for well over £100 which seems excessive, and have also featured on here: However, digging further it seems that the trueCall company has stopped…

We have been receiving online groceries from Tesco for years, and usually they're OK. Suddenly they have introduced a lot of "marketplace" sellers, but they haven't made it clear that these work quite differently. When you place an order for grocery items, you can check out, change your mind, and check out again, so long…

Well, I never thought I would be posting here about being caught in a scam. Last Thursday evening I got a call from my bank. They introduced themselves in the way they should and gave me the last four digits of my debit card. I then asked them to tell me the last four digits of the account, which they did. Happy, I went on…

I'm with the Cooperative Bank. I had to make a large payment to my roofer for completion of work. Made the payment via bank transfer. My account showed payment had gone through but he never received it. Turns out, the bank put a hold on the payment as it was so large, however, it was under their £19,999 limit as stated…

I posted this originally as a response to another comment here, but I felt this experience warrants an exclusive thread as it might give adequate warning to others. So, I have decided to rewrite this and improve it with slightly more detail and information. I hope it proves useful to someone who is researching Currys and…

Hello. I'm caught in an IT loop at RedLetterDay. Their website is awful, as is their support. After over an hour and a half on their chat, 'Sbongile' stopped responding, after they didn't understand the problem. They finally abandoned me. Great. Anyway, here's a synopsis: I was given £100 gift cards (2 x £50) for RLD I…

I Joined a voucher website in 2017 for one voucher code and cancelled right away , but now i've found that £1700 has been paid to them since then and it was never properly cancelled, in all these years I was never contacted by this company to ask if i still wanted my unused account with them . This was 100% my fault and…

Is it just me or is the font size of print in some books becoming too small to read comfortably? Spent this morning indulging in one of the two forms of shopping I like, browsing the local bookshop (the other is music). Found some books to buy, hooray, but found a couple of others I would have liked to buy but the print…

There is a company selling illegal goods on Facebook I reported it to Facebook on Thursday - but it is STILL there Who should I report it to - outside Facebook ?

Took my daughters car in as spanner alert on dash board. Paid for diagnostics, given a post it note of 6 things it could be! Agreed to get spark plugs changed, on collecting car was worse than before. Husband insisted he came back. Refused to check spark plugs. Told something else wrong. Took to another garage. Paid more…

The subject company have been junk-mailing our share-of-freehold residential building of flats in London for a couple of years now, I must have had a dozen or so identical letters from them. When they write they send an expensively produced letter to each of the flat owners using their full names plus the freehold company…

Just a heads-up but Quidco have now introduced an AI bot for raising missing claims. Unfortunately, the previous quick and simple process has been replaced with a more time-consuming series of questions and responses. It wouldn’t be as much of an issue if submitting a claim was a rare occurrence, but it seems to be…

In my car I have one of those that beeps when you are over speed limit . In my town there is a road around 2 miles long through housing scheme then more open road and then back to housing scheme . Speed limit is 20 mph then 40 mph and then 30 mph . Council have put up maximum speed signs on left side of road and then some…

I have just had my case struck out, due to the incompetence of the court. It has taken nearly 2 years to get this far and the problems started when it was removed from the online system once the defendant responded. With the exception of the mediation, I have had one letter since when it was moved to Hertford court to deal…

I bought return tickets on Trainline for myself and my son to London for August for £100 last week (May) on purchase I realised that the outbound train had us getting in at after 11pm which was some default value. Having come and gone from the page I must not have changed it to a reasonable time. It appears that such a…

I've gone to Citizens Advice on a couple of occasions in recent years: a consumer enquiry about a mobile phone contract a benefits appeal On both occasions they didn't give me any information that I couldn't find online or advise me on any specifics. Although their reasons for not helping with my benefit appeal were…

Hello, I wanted to join to ask if anyone else has had issues with Amazon refunds after parcels go missing even after tracking. I went through Amazons automatic system for refunds and all items were refunded up to 10p less than I paid. I matched this with the order invoices as well as the bank transactions, and these…