Praise, vent & warnings

my dad 86 - was told there was a plant growing out of his chimney he went and looked - they said they would re point and remove the plant for £400 - they went on the roof for a while - he said he would pay with a check - they said they would VAT then can he not do it by card - they took his card outside(yes hes an idiot)…

No doubt other water companies could be substituted. I have received numerous e-mails from Severn Trent warning of a water shortage, higher consumption (not me!) and the need to save water. A house two doors away have an external water meter installed under a pavement cover. For the past week it's been leaking and is…

This is a UK franchise, and it is not unusual for the franchisee to struggle to stay afloat with licence fees and other overhead costs. Effectively, the franchisee takes all the risks of the business. My experience was a poor one. Whilst the product is of good quality, it is relatively expensive. The franchisee contracts a…

Apparently this is quite common, where you get a text supposedly from RingGo, saying something like there has been error with your payment/you owe money, and there is a link to a dodgy website. The worrying bit is that I received a text like this, less than 30 mins after parking in a car park where you can pay by RingGo.…

Hi, hope someone can help. I emailed a copy of an invoice to a wrong address in error. The email was received as it appeared as sent in my sent folder. The invoice showed my name and address, email address, telephone number and my online auction paddle number. Do you think I’ve compromised myself and what should I do…

Just had a call to my business phone from a woman called Sam, claiming that she spoke to me in October about a books for schools campaign that has now closed and asked which school I would like to choose for the books to go to. I assume that she would then ask for money or something, but I hung up and clocked the number.…

Yet another huge failure with the Royal Mail website. Following the EU's anti-business ruling that massively increases customs duty and fees for items being shipped to EU countries, the Royal Mail now gives the option on their site to pay the customs duty as the sender, or opt for the recipient to pay. Yet when you choose…

I cannot be the only person trying to assist an older parent. If someone doesn't have a passport or driving license to get through the usual ID checks and they then provide additional accepted information to a company why oh why does that company ( a financial one) insist on making it so hard every single time they try to…

Quite simply, I think it is disgusting that your car insurance price can go down for several years and then all of a sudden jumps back up again even when you have NEVER CLAIMED once in your entire life. I'm not just talking about renewal; you go on to the comparison sites YoY and random overinflated figures pop up. I don't…

Just having a moan, but does anyone else get annoyed by emails from companies (typically towards the end of the month) that start with "It's Payday!…" then try to persuade you to buy one of their products? Seems very presumptuous and condescending IMO for at least a couple of reasons: a) That you are in receipt of a…

What is it with people being idiots? I was looking for an item on Amazon yesterday - a toilet seat, since the powers that be decided to take all the hardware stores from our area & replace them with bakeries & vape shops. I was scrolling through the images & one review was a 1 star with the lid being smashed to bits. I'd…

I bought a Ryobi lawnmower with included battery and charger and a separate battery and charger. I had photos of all the information plates with serial numbers, model numbers etc on plus screenshots of orders and invoices. However, any combination of letters and numbers required, eg serial number, kept getting met with…

New to the Forum but hopefully this will help others. I got caught out! Scottish power advertise customers there are saver slots where for 8 1hour saver slots you get discounted electricity. Rates can be either 20% or 50% depending on when you chose. However buried well down in the small print it does state that it only…

Been following Trustpilots rise for what feels like a decade not sure if they've been around even that long, have heard them interviewed on BBC consumer programmes a couple of times of the years(You & Your) & maybe 5 live aswell, was good to hear of them and they seemed to work really hard to be accounting for themselves &…

In the good old days, I would pay an amount of money that over the course of a year would more or less cover the years gas and electric bills. Back then, you'd build a credit in the summer and go into debit in the winter. I've found in recent years, that my providers (yeah I've switched once in a while), like to ensure my…

My elderly mother has recently started receiving scam calls again and someone mentioned a call blocker called trueCall. It seems that these units are for sale on Amazon for well over £100 which seems excessive, and have also featured on here: However, digging further it seems that the trueCall company has stopped…

We have been receiving online groceries from Tesco for years, and usually they're OK. Suddenly they have introduced a lot of "marketplace" sellers, but they haven't made it clear that these work quite differently. When you place an order for grocery items, you can check out, change your mind, and check out again, so long…

Well, I never thought I would be posting here about being caught in a scam. Last Thursday evening I got a call from my bank. They introduced themselves in the way they should and gave me the last four digits of my debit card. I then asked them to tell me the last four digits of the account, which they did. Happy, I went on…

I'm with the Cooperative Bank. I had to make a large payment to my roofer for completion of work. Made the payment via bank transfer. My account showed payment had gone through but he never received it. Turns out, the bank put a hold on the payment as it was so large, however, it was under their £19,999 limit as stated…

I posted this originally as a response to another comment here, but I felt this experience warrants an exclusive thread as it might give adequate warning to others. So, I have decided to rewrite this and improve it with slightly more detail and information. I hope it proves useful to someone who is researching Currys and…