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Dead end …is it a scam
Had an e mail from a company saying my order was being sent with an invoice . It was for a bracelet set £89.99 my name , address , phone number and e mail . It had been paid with a Mastercard . I never ordered it so ignored it thinking it a scam . The parcel arrived , lovely bracelet but I never ordered it . What’s…
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How to raise complaint with DPD that doesn't involve waiting in a phone queue for 30+mins?
My DPD account is set up so that any DPD delivery is dropped off at a pick up spot locally because there's never anyone at the address to receive during delivery hours because we both work. Apparently my parcel has been delivered yet the app says nothing. No pick up QR that they need to scan. Nothing. I check the tracker…
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Purchased a tumble dryer
Purchased a tumble drier oct 2021 and company installed it in an outside garage Only used about 10 times so immaculate Three weeks ago it started fusing the electrics in the garage where it had been installed by them I paid for installation I paid for electric check and paid for new sockets and dryer initially started…
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Ur.co.uk
I stupidly send them my phone after reading a few good reviews about this website. They offered decent quote to buy my phone, I even avoided the higher quotes with bad reviews. Anyway short story is they ghosted me since I send my phone in, their phone line just rings out with no answer. Emailed them with no reply. I just…
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Fraudster got my email and credit card details.
So some low life somehow got my credit card number and ordered some apple air pods and had them delivered to an address in north london. first I knew of it was when my bank phoned me and asked if I had used my card the previous day at 2am in the morning. The company they ordered it from sent confirmation to my email…
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No Hobbycraft Birthday voucher??!! Ring them!!!
Having been a member of the Hobbycraft club for a few years now I've always loved getting my £5 birthday voucher knowing that if I don't get a very necessary crafting item for a present I can go into the shop and get it myself. This year there was extra expectation as there's 25% in the Black Friday sale so I was lining…
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WILKO
Bought a Delongi coffee machine in June this year. Milk dispenser started to have problems with the connection to the machine which meant standing beside the machine to hold the dispenser into the machine whilst making cappacino or latte. In mid november this year asked Wilko to assist in getting new dispenser from…
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Think twice about buying Eufy S120 Solar Wall Light Camera Black - my experience / warning
I bought this last year and it was fine until autumn /winter came and then it started to have problems charging, Eufy were of no help and it was out of warranty. The issue is that around this time of year i.e. November the strength of the sunlight is not enough to charge it therefore it automatically shuts off leaving you…
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Europe Books?
I'm in the process of signing up with them. They seem very professional but one of the email from them had a couple of spelling mistakes which rings up alarm bells. Has anyone heard of them? TIA
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MusicMagpie have my money but have no record of my order. Any of you had probs with them?
so my husband ordered a refurbished watch from musicMagpie. The money went through on our credit card, we had an order confirmation email, and the order was shown on his musicMagpie account. It hasn’t been sent. It’s still showing as pending. Contacted musicMagpie, told them the order number , they say they have no record…
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Trip.com traincard
Did anyone else make the same mistake as me and buy a Trip.com ‘traincard’ as it was listed with the ‘railcards’ then realise it only gives a 4% discount and only if you buy tickets through Trip.com? I requested a refund as soon as I realised but it’s been refused. Feeling silly and disappointed🤦♀️🙁
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Shoddy Service from Fortnum and Mason for gift
Morning, I ordered a gift from Fortnum for a friend of mine (it was a thank you), when it arrived she was very happy with what had been delivered - however her Daughter knew what i had sent to her mum and asked where the wine and such was - it was then that they realized that the wrong order had been sent to them, although…
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Wilko online
Shopped online with the new Wilco online website, the Customer services advice leads nowhere and there is nobody to email phone etc. Bit miffed when only partial order arrived with no paperwork and unable to contact the new company.
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Barclays Avios Rewards account
Hello All, Just thought I would share my experience of a recent issue with the Barclays/BA Avios rewards account. Having signed up for and paid my £12 per month for this account I received my Avios points and my cabin upgrade voucher after the 12 month initial period. Guess what? Trying to use the upgrade voucher is almost…
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Boots Online - Failed Verification Checks!!
Myself, family members, friends of mine and even work colleagues have been experiencing issues with placing orders on Boots Online. It doesn’t matter which payment method is used debit card, credit card or even trying to pay with Boots Points that have been earned! The result is still the same. An email saying that the…
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Winter Fuel Payment
I got a letter today from the DWP telling me that I'm getting a Winter Fuel Payment of £200. Hip, hip, hooray! I'll use the money to increase my shareholding in Drax, the power generation company. However, the payment is only a short-term gain. I'm informed in the letter that if my pre-tax income is above £35k (it is) then…
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Boots and their advantage card
I have a card and received an email recently saying that unless I used the card before Dec 31 I would lose my points. At least they gave me due warning. I went to a store and attempted to buy something but the card did not work. It was loaded to Google Wallet. The assistant was unhelpful resorting to "Can't you understand…
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Church side Developments Wolverhampton ( Empire property Developments )
I brought two off plan flats which took nearly 3 years to complete, but I have had a nightmare getting a mortgage due to ground rent provisions and insurance. 5 lenders have pulled out and I now stand to loose £50K deposits and have spent £22k in fees and commission. Being new to this type of buying I can now only give…
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Wine Drops con
I responded to a Facebook ad from a company called Wine Drops who were offering 6 bottles of wine, delivered, for £39.99. I paid the amount on my Santander credit card. I was a little suspicious when I didn't receive any follow up by email with a receipt but didn't follow this up. My only communications were from the…
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Moved: Moved to British Gas extortionate monthly fees - vulnerable, adult with disabilities.
This discussion has been moved.