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Cashless vs Cash
Everyday business (shops, pubs, cafés etc.) should NOT be completely cashless. It might be convenient for some, but it excludes a significant number of people. Around 3.1 million people in the UK rely heavily on cash for everyday spending, and roughly 2.7 million are almost entirely cash-reliant (Payment Systems Regulator…
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Scam - email received this morning
Forwarded to report@phishing.gov.uk I am trying to figure out - why the gaps in certain words - was it written on (and sent from) a mobile phone ? "Phone just rings into nothing. Ok. I don't have much time, so let's get straight to the poin t. I want to make you an offer that you can refuse, but only once . He re's what I…
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Is it going to rain everyday in the UK forever now?
I feel like it's never going to stop raining now, feels like it's going to rain every single day for the rest of time? Thing I don't understand is most countries when it rains it rains heavy but it's over pretty quickly. In our country it rains every so slightly but drags on for a week. Then by the time that cloud has…
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Garden Buildings Direct / BillyOh / Kybotech – small claims mediation pending. Any experiences?
How I wish I had checked this Forum before buying a shed from Garden Buildings Direct (instead of only looking at the quick and places to check). It is clear from comments here over many years what sort of company they are. Their profits seem to be invested in marketing and clever legal drafting/protection but not in…
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Marshmallow insurance: non-fault claim, impossible support + poor repair quality flagged at MOT
Hello Forumites, I’m posting to warn others about my experience with Marshmallow after a non-fault accident. The main issues 1) Customer support is basically app-only There was no straightforward way to speak to someone on the phone. Everything was via in-app messaging, and replies were very slow (sometimes it felt like I…
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Praise for Worcester Bosch.
We moved in 18 months ago and had no paperwork or info about the boiler. It started making a loud banging noise so I switched it off and rang WB. It turns out it is 5 years old and the warranty finished 4 days before I rang them.. However they said we could have it sorted under the warranty for up to 30 days after the 5…
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Do Paypal Actually Read Their Own Rules ?
At the bottom of every Paypal e-mail they have the following How do I know this is not a Phishing email? Phishing emails tend to have generic greetings such as "Dear PayPal member". Emails from PayPal will always contain your full name. Find out more here. So why does the latest e-mail received, which went to my spam…
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Cook Skillz debit card scam
A few days ago, I saw a payment for Cook Skillz on my debit card. I thought it was a food truck where I bought lunch and forgot about it. Then it got worse. One day I woke up to dozens of fraudulent payment notifications on my phone. My bank blocked most of the payments, but some went through. I immediately froze my card…
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Praise for Octopus Energy
I received a surprise email from my energy provider today, Octopus Energy: "… As part of the Warm Home Discount Industry Initiative Scheme 2025/26, we’re providing you with £150.00 of additional support towards your energy account. …" The £150 had already been paid into my account yesterday. This is a lovely surprise, is…
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DVLA paper forms - seriously what is going on there (RANT)
Just had the misfortune to need a service from the DVLA - put a registration on retention between cars. Attempted to do it online and it reports I cannot. Here’s where it gets absolutely ridiculous and kafkaesque - I should download form V317, complete it in pen, send it and the V5C to them alongside a cheque or postal…
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John Lewis promo codes taking off less than advertised (vent)
Not sure if anyone else has noticed this or if I’m just unlucky, but twice now a My John Lewis discount code has taken off less than advertised (eg “Save £19 off this item with the code SAVE19blahblah, apply code at checkout”. I’m always signed in and have read the ts & cs, apply the promo code directly, and £17 is taken…
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SCAM! Stay Safe Book for schools
Just had a call to my business phone from a woman called Sam, claiming that she spoke to me in October about a books for schools campaign that has now closed and asked which school I would like to choose for the books to go to. I assume that she would then ask for money or something, but I hung up and clocked the number.…
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Sports Direct Customer Services Gone Missing
Hi, I've been Sorts Direct Customer for a couple of years and sometimes I need to return goods, I don't have a printer and cant use QR codes so I have previously completed the online returns form then contacted Customer Services who have arranged a collection and deducted the fee from my refund, this has worked fine until…
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Hospital waiting lists information - England
I've been looking online about hospitals in England and waiting times. I've looked at this siite, link below, it states they lists/info is updated "every week." https://www.myplannedcare.nhs.uk/ However, I and my other half both have a couple of appointments at our local hospitals, non-urgent route and we got letters…
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RAC loyalty abused
Last year I inadvertantly left my RAC breakdown cover on auto renew and only discovered this when I noticed a huge £192 debit on my bank statement. This figure had gone up by over 80% in two years despite me having been a member for over 30 years. Having cancelled auto renew I was again aghast when this year’s renewal…
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Moonpig & Red Letter Days, Awful
Okay so I was gifted a £150 voucher for a one night stay with dinner for two for my birthday. I followed the link on the voucher to the Red Letter Days website and entered my voucher no. & PIN plus email and managed to get onto the RLD site, so far so good. So now I had a choice either continue with the above or chose a…
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Lost ! or stolen ? Parcels Royal Mail/Parcel Force
I have recently "lost" another parcel with Royal Mail both were 48 hour tracked parcels and both have 2 address labels on, both also had return address labels one on each side of the most recent parcel, when contacting Royal Mail customer service I was advised the parcel was lost and that I should make a claim, my concern…
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Hammonds Furniture
‘Having completed the fitting of bedroom furniture by a very competent installer, I discovered the headboard finish was not as expected. The headboard consists of 6 soft panels attached to a chipboard panel, which attaches to the wall via two brackets. Unfortunately, when viewed from the side the chipboard edge is clearly…
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Onestream Assured/Priority tech scheme
Hi Moneysavers! I just wanted to share my experience with Onestream today. I renewed a few months ago and had bills of odd amounts, took a good look through them and found that they had charged me for their 'Onestream Assured' scheme (£4.95/month) despite it being a two month free trial, and then they had added it back…
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Backmarket warning: only if you can be without your phone for 10-14 days
Hi folks. A quick warning for anyone considering buying a phone through BackMarket. I am self-employed; I rely on my phone for my business. For sustainability reasons I bought a phone through BackMarket in May last year (order no52040065) It now has a fault and the only option BackMarket is offering me is to post my phone…
