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A new scam
Well, I never thought I would be posting here about being caught in a scam. Last Thursday evening I got a call from my bank. They introduced themselves in the way they should and gave me the last four digits of my debit card. I then asked them to tell me the last four digits of the account, which they did. Happy, I went on…
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Bank not informing customers of holds on payments
I'm with the Cooperative Bank. I had to make a large payment to my roofer for completion of work. Made the payment via bank transfer. My account showed payment had gone through but he never received it. Turns out, the bank put a hold on the payment as it was so large, however, it was under their £19,999 limit as stated…
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Currys Price Match Promise/Guarantee: A Warning. A Complete Disappointment
I posted this originally as a response to another comment here, but I felt this experience warrants an exclusive thread as it might give adequate warning to others. So, I have decided to rewrite this and improve it with slightly more detail and information. I hope it proves useful to someone who is researching Currys and…
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RedLetterDay - gift card redemption problems
Hello. I'm caught in an IT loop at RedLetterDay. Their website is awful, as is their support. After over an hour and a half on their chat, 'Sbongile' stopped responding, after they didn't understand the problem. They finally abandoned me. Great. Anyway, here's a synopsis: I was given £100 gift cards (2 x £50) for RLD I…
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Check your bank statements reguarly
I Joined a voucher website in 2017 for one voucher code and cancelled right away , but now i've found that £1700 has been paid to them since then and it was never properly cancelled, in all these years I was never contacted by this company to ask if i still wanted my unused account with them . This was 100% my fault and…
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Tiny print in books
Is it just me or is the font size of print in some books becoming too small to read comfortably? Spent this morning indulging in one of the two forms of shopping I like, browsing the local bookshop (the other is music). Found some books to buy, hooray, but found a couple of others I would have liked to buy but the print…
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Facebook Company selling knives, guns etc
There is a company selling illegal goods on Facebook I reported it to Facebook on Thursday - but it is STILL there Who should I report it to - outside Facebook ?
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Easylife rewards club - preying on the vulnerable
My 87 year old mother was recently signed up by Easylife to their rewards club which she did not want. She had previously bought items from them. Gets a phone call from a very persistent salesman, tells him repeatedly that the rewards club is of no interest to her but he would not take no for an answer and unfortunately…
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Halfords Auto Watford Disgusting Service
Took my daughters car in as spanner alert on dash board. Paid for diagnostics, given a post it note of 6 things it could be! Agreed to get spark plugs changed, on collecting car was worse than before. Husband insisted he came back. Refused to check spark plugs. Told something else wrong. Took to another garage. Paid more…
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Dunster House WARNING - READ BEFORE YOU PURCHASE ANYTHING
Before you order, PLEASE read my review. I just want to share my experience with Dunster House and hope it’ll help people choose their cabins with as much information as possible. I was so impressed at first with the sales process, the sales rep was so helpful and answered any question I had. And it all went downhill from…
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'The Hacking Trust' junk mailing our residential building - Scammers, or...?
The subject company have been junk-mailing our share-of-freehold residential building of flats in London for a couple of years now, I must have had a dozen or so identical letters from them. When they write they send an expensively produced letter to each of the flat owners using their full names plus the freehold company…
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Quidco - raising a claim
Just a heads-up but Quidco have now introduced an AI bot for raising missing claims. Unfortunately, the previous quick and simple process has been replaced with a more time-consuming series of questions and responses. It wouldn’t be as much of an issue if submitting a claim was a rare occurrence, but it seems to be…
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Warning - do not be tempted to Use Anyvan for removals
We have just used Anyvan for moving the contents of my son's flat to a new home. The booking offered a 3 hour time slot for the collection (for a fee). There is the ability to monitor the progress of the vehicle online - it showed multiple jobs before ours, and at 1130 it still showed 2 jobs to be completed. Repeatedly…
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Speed limit warning .
In my car I have one of those that beeps when you are over speed limit . In my town there is a road around 2 miles long through housing scheme then more open road and then back to housing scheme . Speed limit is 20 mph then 40 mph and then 30 mph . Council have put up maximum speed signs on left side of road and then some…
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A legal system that doesn't work
I have just had my case struck out, due to the incompetence of the court. It has taken nearly 2 years to get this far and the problems started when it was removed from the online system once the defendant responded. With the exception of the mediation, I have had one letter since when it was moved to Hertford court to deal…
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Rail ticket lock in
I bought return tickets on Trainline for myself and my son to London for August for £100 last week (May) on purchase I realised that the outbound train had us getting in at after 11pm which was some default value. Having come and gone from the page I must not have changed it to a reasonable time. It appears that such a…
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Citizens Advice
I've gone to Citizens Advice on a couple of occasions in recent years: a consumer enquiry about a mobile phone contract a benefits appeal On both occasions they didn't give me any information that I couldn't find online or advise me on any specifics. Although their reasons for not helping with my benefit appeal were…
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Amazon refund issue to be aware of
Hello, I wanted to join to ask if anyone else has had issues with Amazon refunds after parcels go missing even after tracking. I went through Amazons automatic system for refunds and all items were refunded up to 10p less than I paid. I matched this with the order invoices as well as the bank transactions, and these…
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AO 5-star membership + finance WARNING!!!
Bought a new dishwasher last November and became a 5-star AO member to get a better price. We paid using finance (interest free), and set up theaDirect Debit to pay the fixed amount each month (around £60). Just checked my statements and since November I've been charged between 92p and 51p a month interest, and since…
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Aliexpress
Aliexpress after buying an item that arrived smashed to bits in the box, I started a return and I got a message back saying it was refunded and no need to return. When I checked on my PayPal they had only refunded 10% and now claim i had accepted a partial refund , which i would never do for an item that is worthless to…
