Check your bank statements reguarly

Robert7578

I Joined a voucher website in 2017 for one voucher code and cancelled right away , but now i've found that £1700 has been paid to them since then and it was never properly cancelled, in all these years I was never contacted by this company to ask if i still wanted my unused account with them .

This was 100% my fault and the company has agreed to refund the payments which I expected would be an Impossible ask.

Ordinary personal banking can get very complicated very quickly and online payments are now the norm, i personally hate dealing with such things as i have Dyscalculia and I just want a simple bank account , now I realise that is not possible anymore and I will have to check my bank statements reguarly.

Ms_Chocaholic

You've been so lucky that they've agreed to refund. I check mine religiously and credit card statements too.

CliveOfIndia

You really should be checking bank and credit card statements regularly as a matter of course. It only takes a couple of minutes to have a quick scan through the statement when it arrives and make sure there's nothing that looks unusual.

I do appreciate that dyscalculia can make life very tricky in many situations, but at a push you don't even need to look at the amounts - you should be able to recognise the payee name most of the time. If you see a transaction for Sainsbury's, for instance, but you've never shopped there, it should stick out like a sore thumb.

daveyjp

There is not a day goes by where I don't check bank transactions. Part of my routine whilst having the first cuppa of the day.

greyteam1959

https://forums.moneysavingexpert.com/discussion/comment/82048572#Comment_82048572

Yes that's what I do.

All my bank accounts, credit card accounts & my investment accounts.

mta999

I also have notifications turned on in my banking app so any payment in or out comes as a notification in real time

oldagetraveller1

Yes, first task every morning.

Pollycat

I think the majority of regular posters on here are totally on top of their finances and don't need reminding to check.

I think the OP has been lucky to be refunded the full amount over 9 years.

eschaton

I find personal banking very simple, not complicated.

If I had an unexpected payment come off my account, I’d know the same day or no more than 24 hours, not 9 years later.

Pollycat

https://forums.moneysavingexpert.com/discussion/comment/82050570#Comment_82050570

Yes.

So would I.

But neither of us has Dyscalculia.

eschaton

https://forums.moneysavingexpert.com/discussion/comment/82050619#Comment_82050619

How do you know that?