Rancom Security Ltd - Successors to SAS FIRE & SECURITY SYSTEMS LTD?

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Started to get calls from these people, usual disdain about the Telephone preference scheme and a surprisingly similar script to that as used by the now defunct SAS FIRE & SECURITY SYSTEMS LTD.
This is their address:-
Rancom Security Ltd
Rancom House
4 Emmanuel Court,
Reddicroft, Sutton Coldfield
West Midlands
B73 6AZ
Telephone: 0333 405 2333
This is their address:-
Rancom Security Ltd
Rancom House
4 Emmanuel Court,
Reddicroft, Sutton Coldfield
West Midlands
B73 6AZ
Telephone: 0333 405 2333
I am a cow so cannot speak Bullshine but I do recognise its smell when I come upon it.
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My elderly mother is unsure whether she is being scammed by them.
They are asking for a large amount of money to 'update their equipment' just weeks after she took out a 5-year renewal for the contract with them.
Looking on line similar systems are 1/3 of the price.
What can you do if elderly parent thinks the salesman 'was lovely', 'they installed it the next day after the appointment' and they genuinely believe that this is a fabulous deal?
Edit this may help but not sure as I haven't thoroughly browsed it
https://www.gov.uk/government/news/new-powers-to-protect-vulnerable-and-elderly-consumers-against-rogue-traders
It used to be that an alarm system only needed one URN but now, if you want both intruder AND personal attack(that's the HUA they talk about) you need to pay for two. Rancom are registered with the SSAIB inspectorate:
https://ssaib.org/security-provider/8342/
If you think your mum has been unduly pressurised by the company it may be worth giving the SSAIB a ring. My OH is registered with them and they'd take a dim view of any registered company acting in an unprofessional manner.
I can't find an exact answer to the cooling off period but there's some info here on the Citizen's Advice website.
https://www.citizensadvice.org.uk/consumer/getting-home-improvements-done/cancelling-building-or-decorating-work/
Also, £3000 is a lot to pay for 5 years worth of monitoring. My OH charges £18 a month (inc VAT). I suppose it depends what part of the country you're in though.