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Westbury Menswear

I ordered a jumper 26.09.26. Instock, delivery 3 days. They later advised by e mail awaiting stock. I e mailed requesting cancellation twice, no response. I have raised a dispute with my card provider.

Please be aware: Westbury Menswear trade under other names, e.g. Auremont & Co. See here Facebook

"A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
Ride hard or stay home :iloveyou:

Comments

  • Momogeew
    Momogeew Posts: 108
    100 Posts First Anniversary Name Dropper
    Forumite

    A quick google search of their address, 50 Lewisham High Street, shows a business called Sakhi Fabric, which is a 'Fabric and haberdashery shop (selling cottons, dressmaking supplies…..).

    Looking at their shop, and items for sale, a leather jacket costs £60 so they're not a place that sells particularly good quality stuff.

    Going by their customer service, shown to you, i think it was a good move posting your thread about them and warning others.

    If i've been too harsh i stand corrected.

  • missile
    missile Posts: 12,014
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite

    The jumper I ordered was good quality = GANT. Maybe if it had arrived it would be fake?

    Yes they operate a number of names always a bad sign.

    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • Albermarle
    Albermarle Posts: 32,780
    Eighth Anniversary 10,000 Posts Name Dropper
    Forumite

    We just bought a Gant jumper from Vinted . £20 and in pristine condition.

  • molerat
    molerat Posts: 36,573
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite

    This looks like just another dodgy clothing site(s). Several different fronts and addresses. Parent company incorporated Aug 26 and the contact phone number is +1 prefix, USA. The sole director is Filipino and resident there. Screams run away.

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

  • Zippy29
    Zippy29 Posts: 34
    10 Posts Name Dropper
    Forumite

    The Shipping Policy page says "All orders placed with Westbury Menswear are shipped directly from our suppliers." The Return and Refund page says "Return shipping costs are the customer's responsibility in all cases" and "Our warehouse is located in China, so return shipping costs may be high." While I was poking about on their site, I think it was in their FAQ's, I noticed a contact email address support@caldwell-menswear.com (While I was poking about that email address got changed to support@westburymenswear.com. Somebody seems to have been working on it in the background.) So I did a search for Caldwell Menswear. Funnily enough their flagship launch week is ongoing - in the USA. Both websites look similar.https://westbury-menswear.com/https://caldwell-menswear.com/

  • missile
    missile Posts: 12,014
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite

    Thanks for the info. I have posted a review on Trustpiot

    Fortunately, my card provider has agreed to refund.

    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
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