Just Fashion Now: BEWARE!

Waited months to receive item only to get a very cheap not even close to what I ordered.  After several emails they responded that they will not issue refund because what I ordered and what was sent are both made with polyester.  I ordered a sherpa type fabric jacket.  I got a cheap very thin sweatshirt.  Pictures did not match, SKU did not match and description states heavy weight.  But they are both polyester!


  • TadleyBaggie
    TadleyBaggie Posts: 6,097 Forumite
    First Anniversary Name Dropper First Post
    I assume a foreign website, how did you pay?
  • p00hsticks
    p00hsticks Posts: 12,959 Forumite
    First Post Name Dropper Photogenic First Anniversary
    edited 20 March 2023 at 4:34PM
    I assume a foreign website, how did you pay?

    I imagine this is them; looks like they're based in Hong Kong (surprise, surprise) 

    Terms-and-Conditions | justfashionnow

    15. Coverning Law

    These terms of service shall be governed by and construed in accordance with the laws of UK.

    This website is jointly operated by ChicV UK Limited and ChicV International Holding Limited.

    ChicV UK Limited

    Company number:11746793

    Office 2166 182-184 High Street North, East Ham, London, England, E6 2JA(Not Return Address)

    ChicV International Holding Limited

    Company number:2231479

    Room 1903,19/F,Lee Garden One,33 Hysan Avenue,Causeway Bay,Hong Kong (Not Return Address)

  • Murphybear
    Murphybear Posts: 7,312 Forumite
    First Anniversary Name Dropper Photogenic First Post
    Sadly there are a lot of similar businesses.  The clothes on the websites look lovely and the prices are very low.  Unfortunately the reality is that what you get is a very poor copy or something that bears little resemblance.  A lot of these firms are based in China and it takes weeks for delivery.  Customer service can be almost non existent and if you wish to send an item back you will have to pay the postage yourself which can be more than the cost of the clothes.  

    I was going to order something but I checked with Trustpilot first.  From what I remember over 90% of the reviews were 1*.  I usually check the reviews if I want to order something from a firm I haven’t used before, it can save a lot of aggro.  
Meet your Ambassadors


  • All Categories
  • 343.7K Banking & Borrowing
  • 250.3K Reduce Debt & Boost Income
  • 450K Spending & Discounts
  • 235.9K Work, Benefits & Business
  • 608.9K Mortgages, Homes & Bills
  • 173.3K Life & Family
  • 248.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards