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2 weeks on - Amazon not sent item.
Not really sure where to put this. Didn't look like it suited the shopping forums when you look at their descriptions.I don't need to know my rights as I can cancel it today. "So why are you even here then" Because I'm looking to see if one of you knowledgeable folk can offer me a possibility as to why. "Why don't you ask…
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Go Outdoors - Beware!
I bought a tent 5 weeks ago from Go Outdoors at a price of £325. To get this hugely discounted price, the salesman said, I had to buy membership at a cost of £5. The same tent is now £225 at Go Outdoors, Amazon and others. I asked if I could return it and repurchase at the lower price as it has never been out of the bag,…
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Praise: Plusnet
I'd been having a few problems with my broadband. When I called, the wait-time on the call was about 1 minute. Spoke with a UK-based tech support, who was able to look at the stats on my router. It didn't seem to be a broadband issue, so he sent out a replacement router. Total call time about 10 minutes. And he seems to be…
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NHS login woes
A week or so, I discovered that it's possible to arrange a GP appointment through the NHS web site, rather than having to phone the GP - which is always a difficult process at most GPs. No problem, I thought. I already have an NHS login, as I have been using to report lateral flow test results. First problem. They don't…
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Sainsbury's Everyday Shopping Card - T&Cs changed - notified on receipt
Hi everyone, Not looking for any solution, just wanted to warn anyone else who may have a Sainsbury's shopping card. Just before COVID hit I received a £200 Sainsbury's Everyday Shopping Card as part of a reward scheme at work. The first lockdown hit and I decided to do my first Sainsbury's online shop only to find the…
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Clarity card useless!
Tried to upgrade a seat on an airloine for more room. Using my clarity credit card to avoid the fees, transaction failed, phoned provider said it's due to the website not updated security or something. Used my debit card and it worked - but have to pay the transaction fee now! Worried now is the card even going to work…
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Tax Returned.co.uk (or not)
I used tax returned.co.uk a few years ago. Last year HMRC said that i had a refund but i never received it. I chased tax returned and they were pretty evasive and wouldnt answer direct questions. I left it thinking it would all come out in the wash. Today i spoke to HMRC about something else and also enquired about my…
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Buuks membership scam
From a Danish Government Website: Bukks.co.ukDirectors / OfficersFire ApS, stiftere, 14 Jan 2021-Kassia Rudzka Kaasgaard Andersen, reel ejer, 14 Jan 2021-Morten Schultz Sakariassen, reel ejer, 14 Jan 2021-Rasmus Kaasgaard Kjær Andersen, direktØr, 14 Jan 2021-Sakariassen Holding ApS, stiftere, 14 Jan 2021-GL UK ApSCVR…
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Council Being Unhelpful
We're in a relatively middle class area where most properties are houses, pavements fairly narrow, roads/pavements kept clean but a fair amount of potholes. A month ago, an extra recycling large bin materialised outside my house, on the pavement. I thought one of the neighbours must be away on hols. It's still there. It's…
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SSE vent
It’s rare for me to name and shame a company but I am now at the point where there is nothing else I can do with this company. I switched to SSE in February and trying to keep this short, they have completely messed up my account, the main issue is that they have my start meter readings and current meter readings wrong…
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Clarks sold me used shoes
I used to work for clarks and know they do children's fitting. My 1 year old has only just started walking but still unsteady so I never let her walk outside. I bought a pair of shoes without inspecting them as I trusted them to give me a new pair. The man took it to the till and then tells me its £44 which was a shock for…
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Igloo energy money
I keep getting text calls from a company called something like BS.... (appropriate) demanding that I call them back on a very expensive phone line, in order to pay a mysterious amount of money that they say I owed Igloo when they went bankrupt. Looking up the number on "Who Called Me" suggests it is some scam by people who…
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Scammers posing as Virginmedia
I have some shaky info here as the person this happened to is understandably very upset so I can only offer the details I have been given over a flustered phone call. This morning my relative received a landline call from 'Virginmedia' alerting her to criminal activity in her area concerning internet routers. She was very…
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Beware Miele! Poor customer service, poor quality and exorbitant cost of parts.
I purchased a Miele dishwasher in November 2019. I chose this brand as it is supposed to offer quality and longevity. The dishwasher stopped working and the Miele approved engineer has diagnosed a blown circuit board - with scorch marks. No obvious reason for this and he advised not to replace as he felt that there is an…
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Garden Hose Uk
Hi, Can anyone advise on next steps please, if there are any? I bought an expanding hose from a site called Garden Hose Uk, bought the largest size they had and it burst on first use. As they had advertised they are the number one seller, had 22 pages of 4/5 star reviews, offered a years guarantee and allegedly reply to…
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Mountain warehouse
Is anyone else having problems getting goods from Mountain Warehouse recently? They have lots of offers and promotions on at the moment but are they actually delivering? I initially ordered a jacket on 6th April but that order was cancelled by the warehouse without telling me or issuing a refund. Got a refund when I…
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Morrisons e-Voucher not accepted
Had an email from Morrisons on 28th April offering £15 off a £60 spend on online orders placed up to 3rd May for delivery at the latest by 4th May. I had a delivery booked for tomorrow, 3rd May which I edited this morning. Tried to input the voucher code but it said it was no longer valid. Rang them and they said that they…
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Are Amazon returns taking longer now?
I've returned two items in the last month. The first was while I was on holiday and didn't have access to a printer easily. So I needed the 'print in store' option. That used to be really easy at Hermes parcelshops. This time, that wasn't listed as an option for parcelshops and I had to take it 5 miles to the local Royal…
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Ideal World - do NOT phone their customer service, I stupidly did...
I got a voicemail from the TV shopping channel 'Ideal World' asking me to call them back re an issue I was having with them, Stupidly, I called the number, and just discovered that my 5 minute call cost me £5! Yes, I'm an idiot, I normally check 'odd' numbers for the charges, but because this issue was dragging on for…
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Groupon - Antivirus Purchase
Hi I bought software from Groupon in February 2022 and was advised that the voucher code provided had already been activated a month earlier. Groupon advised to go to the merchant. The merchant advised me that it had been activated and being used from a totally different email i.e. NOT mine and the issue needs to be…
