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Vehicle warranty - why do we not get the full period of cover?
No doubt I will get loads of answers telling me I am wrong but honestly, I can’t see how they justify this. However, I do think it is wrong that a car warranty for, say, a year, only actually applies for around 10 or 11 months. The reason I say this is because although we know of an issue now, a month before the warranty…
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Trying to cancel a furniture order
Hi, I ordered to items of furniture through Designer Sofas at the Ideal Home Show, only to realise the following day neither would fit in the rooms. I had paid a deposit on each order. I have now trying to get my deposits back and cancel the orders but they are telling me that I signed their Ts&Cs - “It is important that…
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British gas and LCS
So I sold my house to a developer as a part of a part exchange deal. We completed and moved out 2 days later 27th October 20 infant. I've received a letter from LCS saying I owe £345 for energy usage over a period dating 27th oct 2020 to Feb 2021 I told British gas of the move and they closed the account and everything for…
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TSOhost - Warning
Just a quick warning on TSOhost when making new purchases. Purchased a new domain name tonight for a project we've been working on since last week, and on going to pay their website has not asked for card details and simply processed using the details on file. A sub-£10 debt effectively from me to a company I own isn't a…
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Shark vacuum offer...misleading link
Hi I ordered a Shark vacuum yesterday through the link from MSE and having clicked on the WV361UKT link was taken to the Shark site and what I thought was the 2 battery option which I ordered. I used the MSE60 code. It arrived today and it is the 1 battery model. I checked the order receipt and it was listed as the WV361UK…
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Old curry’s care plan
Hi all i took over the previous owners curry care plan on my range cooker when we bought the house - it was taken out in the early 2000’s I believe. I have had a couple of things repaired on it using the plan and they’ve always been fab. The front control panel being the cooker nobs has the paint peeling off and this means…
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Petrol prices
I don’t know if this an appropriate place but I would like to thank our local Morrison’s for selling petrol this morning for less than £1.50 litre. Unsurprisingly it was very busy.
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AO.COM Price Match - Praise!
I can't fault AO for their speed with the price match service. I've just purchased a Indesit Aria Oven priced at £199, and then I found it for £178.97 on Appliances Direct, I completed the form in my account, and within 30 minutes they messaged, and have refunded the difference of £20.03! That's what I call excellent…
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NCP car park overcharge
One evening in December 2021, we used NCP in Edinburgh Castle Street. Evening rate was advertised at £8:95 but we were charged £14.85. I emailed NCP and after three months and several emails back and forward, where they asked for our tickets, our receipts and even the bank statement showing the payment going out, they…
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How have very.co.uk got my number ?
Just received a text from very saying Tap for an EXCLUSIVE Very Pay Plus, you can check your eligibility without harming your credit score. Opt out text STOP. I’ve not got a very account but I did make an account on Experian yesterday to check my credit score as I’m in the process of a mortgage. Think that is linked to the…
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Vodafone Price Hike
I just received an email from Vodafone informing me that they are putting their prices up by 9.3% as of April. They say this is due to CPI increase of 5.4% plus an additional 3.9% to allow them to invest in their network. It is actions by companies like this that are pushing the UK into a massive inflationary spiral. I…
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Post Office / Royal Mail Praise
At 14:28 on a Friday dropped off a small parcel at a small local post office, inside a newsagentsPosted first classDelivered next day (Saturday) afternoon at around 13:00 Don't think I can ask for better service than that Steve
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Royal Mail - Track and Trace
Is anyone else not happy with Royal Mail Track and Trace ?I can never figure out why it only works on the day of delivery - I thought that it was supposed to give you a days warning, in advance of a deliveryBut - every time that I use it - it tells me "Sorry, we're currently unable to confirm the status of your item with…
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Premier Inn refusing to honour their good nights guarantee
My wife, myself and our two disabled 8-year-olds stayed at the Premier Inn in Haverfordwest on 13 February. At 6:15AM there was a very loud noise that left us all sat bolt upright and frightened my children. It was a very loud scraping noise caused by the staff dragging what sounded like a very heavy table across a tiled…
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£18.50 to fit a watch battery!
My watch needs a new battery so while my wife was shopping in Tesco I popped into the Timpson instore and asked the price to replace the battery in my watch. £18.50 I was told or if you want a lifetime battery £24.50. I think I will buy a new watch.
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Amazon Customer Services Non-existant!
I must be out of touch thinking that getting help on an Amazon Order would be just a click away. I ordered a guitar on Amazon Prime. The listing stated there were x4 "in stock" on the day I placed the order, the payment was made, the Amazon tracker showed the message "Preparing item for Dispatch", so I sat back thinking I…
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Amazon feedback
I recently bought a new phone - which is lovely. And wanting to keep it lovely I went on to Amazon to buy a case/cover to protect it. So I found a nice cover with a funky picture of a cat (well it's fun!) and was pleased to pay £19.99 as I liked the design and it was pure leather and also was said to be adjustable so you…
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"Prefer not to hear about Mother's Day?"
"Don't want to hear about Mother's Day? We understand - let us know below" Is anyone else getting these emails? Can anyone explain why getting an email solely about opting out of Mother's Day emails is somehow better than just receiving a run-of-the-mill email with Mother's Day type stuff?
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Emovis tag or French Autoroute Telepeage incorrect exchange rate on invoices
Just receive my Emovis invoice for this year's half term skiing trip and see that they've applied the EUR/GBP exchange rate round the wrong way, so they're overcharging me by £66. A warning to everyone to check their invoices from Emovis as they've put in the GBP to EUR figure, rather than the EUR to GBP. Basically,…
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Are Barclays the worst Bank?
Tried to transfer money from Barclays to another bank. Went through all the security hoops online and finally got to make the transfer and got a message that to authorise the payment I would get a text on my mobile that would ask if I wanted to make the transfer, Got the text and answered Y or N to authorise. Sent Y and…
