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Terrible experience at Argos in Lincoln
The store manager Lincoln Sainsbury. We Had a very upsetting experience with this manager over a faulty cleverspa hot tub refund. Argos customer service has opened a investigation on this experience and have apologised refusly on behalf of him and have admitted his awful unprofessional manner. They also said i have a right…
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easyJet car hire, Preveza, Greece
I paid £265 deposit by debit card to easyJet car rentals on their Web Site, then I had an e-mail saying as I paid by debit card I may have a problem collecting the car on arrival in Greece. On arrival at Green Motion car hire at Preveza Airport, which easyJet use, I was asked for a credit card, which I don't have, they…
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Amazon - Is there really any point in postage instructions?
Ordered an item Thursday, should've been delivered Friday. After seeing it on the TV and because the house doesn't have a number & isn't really easy to find on the map just from the name/post code, I now put in what3words reference where I can which will land you literally at the front door. Yesterday comes & the parcel is…
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John Lewis not so good customer service
A TV purchased from John Lewis developed a fault over the weekend. I called this morning only to be advised that they now use WhatsApp, and I got a horrible sinking feeling. Nonetheless, I pressed 1 and expected silence. Within a few minutes I had a message back and went through a process of answering a few questions to…
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Praise to MSE and those that help
Just a quick thanks to all those and MSE that contributed to my thread. It is much easier to share with people you don't know. Thank you again as really appreciated it.
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NSI - mad as a box of frogs
I’ve never had a problem with NSI until today. I bought a little car today and paid the deposit, the balance will come from my Premium Bonds. I logged in as usual, no problem, then asked for the money to be paid to my bank account. I’ve never had a problem before this. It asked for my memorable information, 2 questions and…
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Homesdirect365 - scam or OK?
We ordered an item from homesdirect365 on 24th May with an expected delay of 21 days before it was dispatched (why 21 days ?) anyway - they took the payment on 25th May and we have heard no more - I emailed sales, twice, on Monday and again this morning - no response Has anyone any experience of this company ?
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Boots on line not accepting points for payment today.
Has anyone else experiencing this ? I have tried lots of times, I know you can't use them unless you have items costing less than the amount of the points. Now it wont even go to payment ?
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EON Next Frustration
Hi all This is my first post and I’m looking to see if anyone has had a similar experience or may be able to offer advice. I was transferred to EON Next in December. A direct debit review or bill was not sent until April 22. When I received my first bill there was a £1000 electric deficit ! I do have an electric car so my…
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Postage costs and hiding VAT
This is mainly about car parts but it applies to other UK internet sellers. I really want to buy direct from seller/supplier sites rather than sending money to Amazon/ebay. That way they don't have to pay fees and hopefully I get things cheaper. Except it doesn't work out that way. For example I just priced up the parts…
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Amazon Safe place delivery options
Hi, I've just noticed that the Front Porch option for safe place to leave deliveries from Amazon has gone from the list. Has anyone else noticed this? I contact Amazon via chat but didn't get very far, they basically said choose one of the options closest to what I wanted but I advised the closest is Front Door which will…
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Supermarket trolley parking
There was a thread a few days ago about this but I can't find it. It was about lazy people being anti-social and not putting the trolley back in their right place. Just saw, read this. https://www.thesun.co.uk/motors/18858084/shocking-moment-lazy-bmw-driver-dumps-trolley-priceless-karma/
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Fell for a new phone scam...
We should have been more careful, should have done our due dilligence - but oh well we are where we are. Scam we fell for was basically the one in the link below. The differences for us are, it was 2 phones that were delivered rather than one. 1 phone was sent to the scammers. When the 2nd phone arrived it's when we…
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Is Amazon Prime delivery just a bit of a con?
I have had amazon prime for a while, and don't get me wrong i do really like it and find it convenient, but one thing i do find a bit annoying and makes me feel like prime isn't as good as it's made out is simply because i am paying up front for the prime service, but i always find items that i buy always seem to be dearer…
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You can request a copy of any restaurant/takeaway inspection report from your local council.
This is a warning with a side-order of vent. A takeaway near me started doing a type of food I've been dying to try and the food was pretty good. Not, I suspect absolutely authentic but still good. Then someone pointed out it had a 1 out of 5 hygiene rating, which gave me second thoughts. The restaurant replied to the…
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Fed up with Virgin credit card customer service!
Hi everyone, first time here! Was wondering if anyone else has had problems trying to speak to someone at Virgin credit cards? Managed to talk to someone yesterday and was told I would be contacted about my problem the same day! Waited till 10pm last night and nothing! I'm pretty certain if I had a late payment to them…
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Onecall insurance "repaired my car"
Hi all, new guy here, I was involved in a rear end shunt (sept 2021) where my insurer Onecall insurance Limited handled my claim against the guy that hit my vehicle. They took my vehicle to be assessed whether it would be a write off etc, heard nothing for a week and then I rang them for an update, they said they were…
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Post office - long delivery times
OK so my brother sent me a letter. Granted it was from overseas but that usually would just add a week at most. But he got my postcode wrong. Slightly wrong, and only the very last digit. So the post office should have got it somewhere quite local. And then someone should have realised that the actually address is correct.…
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New View Property Care? Stop and think 'twice'!
It all started with a knock at the door "Just cleaning the roof for your next door neighbor - would you like me to do yours?"Same time he tells us "He's having a Dry Verge System fitted, are you interested in that?"Age is obviously catching up with me because 10-minutes later there's a knock again "You have this crack…
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Hermes/Evri Lost Laptop
Can anyone help? Hermes collected a laptop for me and messaged me that it was at the depot for delivery, but it never arrived. They then said it was lost, then damaged, and finally lost again. I have all correspondence. They are saying sorry we lost it but we won't compensate you. I emailed Martijn De Lange directly and…
