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Fed up with Virgin credit card customer service!
Hi everyone, first time here! Was wondering if anyone else has had problems trying to speak to someone at Virgin credit cards? Managed to talk to someone yesterday and was told I would be contacted about my problem the same day! Waited till 10pm last night and nothing! I'm pretty certain if I had a late payment to them…
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Onecall insurance "repaired my car"
Hi all, new guy here, I was involved in a rear end shunt (sept 2021) where my insurer Onecall insurance Limited handled my claim against the guy that hit my vehicle. They took my vehicle to be assessed whether it would be a write off etc, heard nothing for a week and then I rang them for an update, they said they were…
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Post office - long delivery times
OK so my brother sent me a letter. Granted it was from overseas but that usually would just add a week at most. But he got my postcode wrong. Slightly wrong, and only the very last digit. So the post office should have got it somewhere quite local. And then someone should have realised that the actually address is correct.…
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New View Property Care? Stop and think 'twice'!
It all started with a knock at the door "Just cleaning the roof for your next door neighbor - would you like me to do yours?"Same time he tells us "He's having a Dry Verge System fitted, are you interested in that?"Age is obviously catching up with me because 10-minutes later there's a knock again "You have this crack…
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Hermes/Evri Lost Laptop
Can anyone help? Hermes collected a laptop for me and messaged me that it was at the depot for delivery, but it never arrived. They then said it was lost, then damaged, and finally lost again. I have all correspondence. They are saying sorry we lost it but we won't compensate you. I emailed Martijn De Lange directly and…
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A warning about the London Clinic of Nutrition
I am writing here because somehow London Clinic of Nutrition can take down unflattering Google reviews and I would like to warn others who might be in a similar position from throwing away their money. The clinic makes a lot of promises that they can treat those who suffer from various dietary problems and anyone with such…
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Carpetright - shocking service
Purchased an ordinary carpet for stairs in a 3 bed semi-detached house with Carpetright. All purchased online, dealt with by Streatham branch and Croydon warehouse:* 20th April - placed order * 22nd April - fitting arranged for 13th May * 13th May - called and told carpet delivered is defective so cannot be fitted, but…
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Warning - Nextdoor App
I've posted this on a local Facebook group to me, but did want to post it here too to raise awareness. Just a friendly notice for anyone who has received an invite for an app called Nextdoor, it looks like a data harvesting company. A relative signed up to this believing it was akin to a Neighbourhood Watch service,…
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Travel Insurance Warning
Bit of a warning. In the current climate of cancellations, it seems that there are a number of travel insurance policies out there that will not provide cover for accommodation costs, etc if the airline cancels the flight. Admiral, Post Office and others have a requirement that the cancellation must be as a result of a…
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Amazon/UPS - terrible!
Ordered item from Amazon about 2-3 week ago. Took an age to even get dispatched. Supposed to be delivered yesterday - get notification "more address information required". Fair enough the house isn't great. It's on the main A road but it only has a name, no number. After seeing a TV advert I now include what3words…
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Hermes Evri
I cannot even send a parcel now……..I thought they were parcel couriers? The rubbish app will not let me pay says they have a fault…..understatement to say the least….don’t even ask about trying to contact them…impossible. What a absolute rubbish company now. Royal Mail me thinks.
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Superdrug online payment
Anyone else had trouble with Superdrug's website? a few weeks back I tried to buy some stuff but the website declined both my credit and debit cards. As these are regularly used elsewhere without any difficulty I asked Superdrug's Customer Support for help, they blamed WorldPay and told me to sort it out myself. They…
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Are Supermarkets making us deaf - Your Thoughts
Hi everyone, has anyone ever noticed at their local supermarkets that the volume levels for either the music being played in store, or tannoy announcements, or the volume levels at the self service checkouts are deafeningly loud and can potentially damage your hearing? I've noticed recently in a lot of supermarkets where I…
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DD problems So Energy
Just a heads up to let people know So Energy have not been collecting DDs for May. Spent 2 days trying to resolve and paid by Debit Card. Eventually a CS advisor eventually admitted systems down for a few weeks. In this digital age wouldn't it have been easier to put an announcement online. The likelihood is now when fixed…
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Joy Mitty No Free Return
Do be careful..blouse arrived & too small.my own fault as I read that the sizing is all wrong.. everything too big so I ordered a size down & its too small. WILL HAVE to DONATE to CHARITY as NO FREE RETURNS to HONG KONG!!
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Prorepeater WIFI repeaters warning
In March I ordered a Prorepeater wifi repeater because I wasn't getting a good wifi signal in part of my house. However it took a while for it to arrive and in the meantime while waiting for delivery, my router stopped working, (probably because I kept mucking about with it and dropped it) I got a new router and surprise,…
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Very Complaint Letter
Wrote a letter of complaint to Very four weeks ago, is it normal to take so long to reply?
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Is there anyone else who hates direct debit
I don't like the idea of having standing orders/direct debit with companies. I think it's a cheek to have to prepay for a service or product or to have someone reach inside my bank account and take the money. I'd far rather get a bill and pay the company myself. Is anyone else with me?
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Cotton Traders Warning
Just a warning to check you get the refund you are entitled to with Cotton Traders. I ordered a couple of items with a cost of £3.99 delivery fee. I returned both items at a cost of £2.95 which gets taken off the refund. The refund never included the initial delivery fee of £3.99. Their website makes no mention of…
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Almost fell for a scam
I received a txt yesterday - supposedly from Royal Mail - telling me that a delivery had been attempted and due to nobody being in - the delivery had been returned to the depot - with a link to an extremely realistic RM site - this site asked me for my full name and address and mobile numberAt this point, I wondered why it…
