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RAC are beyond terrible now
Car broke down Saturday. Limped it home & rang the RAC. Told ETA 90 minutes. I then received a txt every 30 minutes telling me somebody would be there soon, until finally 6 hours later somebody turned up. He had no idea what the fault was & said "it could be anything, ring a garage". This morning I booked the car into a…
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Wildlife cameras
If anyone is thinking about buying one of those wildlife cameras for the garden then be aware of this seller “Huntpassion” they are based in Paris. In my case I bought one it took a month to arrive and when it did it was found to be faulty. This company/ seller has refused to refund me, many emails exchanged many excuses…
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Do you have -'POLICY ADMIN SERV 1@ £7.99' on your bank statement?
Hi I just wanted to warn any1 who has 'POLICY ADMIN SERV £7.99' on there bank statement. It is a big con started by Phones4U that is initially 3 months free insurance at £7.99 a month. The thing is they dont send you any mail or the welcome pack they are supposed to and like lots of other people i have been payin it for…
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Soon to be 'old' £20 and the post office
I had the misfortune to go into an apology for a post office that we now have in my area. I wanted to post a small parcel to a relative. We discussed the price options and I chose one. Besides an EXTREMELY dour child for an assistant when I went to pay the grand sum of £2.05 the world went into meltdown. I offered up my…
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Thanks Utilita for wasting my day.
Utilita were scheduled to come and fit a smart meter this morning. Between 9am and 1pm. I knew it could take about a hour to do the job so allowing for them coming close to 1 o clock I made arrangements not to go out till 2.30. No sign of them by 1pm but thought that if they had not turned up by 2pm I would call them. Got…
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Lithium Ion Battery Warning - Fire Risk
Two days ago I took collection of a reputable e-cig kit and two lithium ion batteries for it. I put one in the ecig kit, and today put the other one in my bag as I wasn't sure the battery in use would last. I just didn't realise how bad the risks of fire with these batteries is. When I got in, I was a bit tired and put my…
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Stolen phone, insurance and Three's incompetence
I was going to post this in Phones but then found this section, since this is a vent incl. warning it's probably more suited. I'll try to cut a long story short. Mid May, my phone was stolen, snatched out of my hand by a guy on a bike. Filed a crime report, phoned Three (my provider) the same day to block the SIM and order…
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Boots High St Pharmacy Prescription Problems
Has anyone got a complaints contact for Boots please ? Often problematic but lately excelling themselves. Prescriptions due on the 13th - no text. Physically called to store the next week - need to chase surgery. Called in again today - need to chase surgery. Off to the surgery I go - Boots had not actually called off the…
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Thank you Martin re: work on the cost of living crisis
Hi Martin i and im sure many others are very thankful to you and the team for your unfailing financial guidance and support. Especially with your on going campaigning with the government over the cost of living crisis. Thank you
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Evri and sending parcels to the EU?
I sent a parcel about three weeks ago. It was just a clothing return to a retailer in Germany. I found out that the parcel had been updated as "return to sender" despite the fact I had filled in customs forms, and attached them to the parcel. Evri told me I can expect to receive the returned parcel in "2 to 8 weeks" which…
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Terrible experience at Argos in Lincoln
The store manager Lincoln Sainsbury. We Had a very upsetting experience with this manager over a faulty cleverspa hot tub refund. Argos customer service has opened a investigation on this experience and have apologised refusly on behalf of him and have admitted his awful unprofessional manner. They also said i have a right…
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easyJet car hire, Preveza, Greece
I paid £265 deposit by debit card to easyJet car rentals on their Web Site, then I had an e-mail saying as I paid by debit card I may have a problem collecting the car on arrival in Greece. On arrival at Green Motion car hire at Preveza Airport, which easyJet use, I was asked for a credit card, which I don't have, they…
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Amazon - Is there really any point in postage instructions?
Ordered an item Thursday, should've been delivered Friday. After seeing it on the TV and because the house doesn't have a number & isn't really easy to find on the map just from the name/post code, I now put in what3words reference where I can which will land you literally at the front door. Yesterday comes & the parcel is…
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John Lewis not so good customer service
A TV purchased from John Lewis developed a fault over the weekend. I called this morning only to be advised that they now use WhatsApp, and I got a horrible sinking feeling. Nonetheless, I pressed 1 and expected silence. Within a few minutes I had a message back and went through a process of answering a few questions to…
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Praise to MSE and those that help
Just a quick thanks to all those and MSE that contributed to my thread. It is much easier to share with people you don't know. Thank you again as really appreciated it.
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NSI - mad as a box of frogs
I’ve never had a problem with NSI until today. I bought a little car today and paid the deposit, the balance will come from my Premium Bonds. I logged in as usual, no problem, then asked for the money to be paid to my bank account. I’ve never had a problem before this. It asked for my memorable information, 2 questions and…
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Homesdirect365 - scam or OK?
We ordered an item from homesdirect365 on 24th May with an expected delay of 21 days before it was dispatched (why 21 days ?) anyway - they took the payment on 25th May and we have heard no more - I emailed sales, twice, on Monday and again this morning - no response Has anyone any experience of this company ?
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Boots on line not accepting points for payment today.
Has anyone else experiencing this ? I have tried lots of times, I know you can't use them unless you have items costing less than the amount of the points. Now it wont even go to payment ?
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EON Next Frustration
Hi all This is my first post and I’m looking to see if anyone has had a similar experience or may be able to offer advice. I was transferred to EON Next in December. A direct debit review or bill was not sent until April 22. When I received my first bill there was a £1000 electric deficit ! I do have an electric car so my…
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Postage costs and hiding VAT
This is mainly about car parts but it applies to other UK internet sellers. I really want to buy direct from seller/supplier sites rather than sending money to Amazon/ebay. That way they don't have to pay fees and hopefully I get things cheaper. Except it doesn't work out that way. For example I just priced up the parts…
