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Post Office / Royal Mail Praise
At 14:28 on a Friday dropped off a small parcel at a small local post office, inside a newsagentsPosted first classDelivered next day (Saturday) afternoon at around 13:00 Don't think I can ask for better service than that Steve
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Royal Mail - Track and Trace
Is anyone else not happy with Royal Mail Track and Trace ?I can never figure out why it only works on the day of delivery - I thought that it was supposed to give you a days warning, in advance of a deliveryBut - every time that I use it - it tells me "Sorry, we're currently unable to confirm the status of your item with…
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Premier Inn refusing to honour their good nights guarantee
My wife, myself and our two disabled 8-year-olds stayed at the Premier Inn in Haverfordwest on 13 February. At 6:15AM there was a very loud noise that left us all sat bolt upright and frightened my children. It was a very loud scraping noise caused by the staff dragging what sounded like a very heavy table across a tiled…
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£18.50 to fit a watch battery!
My watch needs a new battery so while my wife was shopping in Tesco I popped into the Timpson instore and asked the price to replace the battery in my watch. £18.50 I was told or if you want a lifetime battery £24.50. I think I will buy a new watch.
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Amazon Customer Services Non-existant!
I must be out of touch thinking that getting help on an Amazon Order would be just a click away. I ordered a guitar on Amazon Prime. The listing stated there were x4 "in stock" on the day I placed the order, the payment was made, the Amazon tracker showed the message "Preparing item for Dispatch", so I sat back thinking I…
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Amazon feedback
I recently bought a new phone - which is lovely. And wanting to keep it lovely I went on to Amazon to buy a case/cover to protect it. So I found a nice cover with a funky picture of a cat (well it's fun!) and was pleased to pay £19.99 as I liked the design and it was pure leather and also was said to be adjustable so you…
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"Prefer not to hear about Mother's Day?"
"Don't want to hear about Mother's Day? We understand - let us know below" Is anyone else getting these emails? Can anyone explain why getting an email solely about opting out of Mother's Day emails is somehow better than just receiving a run-of-the-mill email with Mother's Day type stuff?
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Emovis tag or French Autoroute Telepeage incorrect exchange rate on invoices
Just receive my Emovis invoice for this year's half term skiing trip and see that they've applied the EUR/GBP exchange rate round the wrong way, so they're overcharging me by £66. A warning to everyone to check their invoices from Emovis as they've put in the GBP to EUR figure, rather than the EUR to GBP. Basically,…
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Are Barclays the worst Bank?
Tried to transfer money from Barclays to another bank. Went through all the security hoops online and finally got to make the transfer and got a message that to authorise the payment I would get a text on my mobile that would ask if I wanted to make the transfer, Got the text and answered Y or N to authorise. Sent Y and…
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Stannah call out charges
My partner has MS and the local authority installed a stair lift for her, all good so far. the lift has been reasonably trouble free but a few weeks ago it stopped turning at the bottom and top of the stairs. That same day an electrician had earlier called in to check the electrics in the house on behalf of the local…
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Boots charging me for insurance without telling me
Hi All, I had an unusual experience at Boots this weekend. I’m not sure whether I’m correct in my feelings towards it. I purchased some new glasses and when I got home, I was reviewing my receipt for the Boots points amount. I noticed that the receipt said I had paid a fee for 12 months glasses cover. This was not in…
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topcashback scottish powet
I was a big user of topcashback for a long time, I stopped using them as it became a chore chasing up the cashback everytime. I used then last year to take a 1 year fix with scottish power, cashback has not been paid after 11 months, its is tracked, but stalled at that stage, I have contacted both parties and been fobbed…
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NO JUNK MAIL sticker - nobody respects it - what is it for then?
I am currently being puzzled by the attitudes of both: the mail service and the leaflet people. When asking why they don't respect the sticker on the door (confronting them personally), each point at the other service that it is for them. I have explored the opt out option on the Royal Mail but there they warn that if we…
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Warning
Please use HM land registry for your property details. There is a website charging £30 for documents you can get for £3 I have taken this dispute up with PayPal.
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Driving License address
Our daughter recently had her handbag snatched in the street by a cyclist and when helping her sort out the card notifications etc we realised that her address is also in her wallet on her Driving License. This left her having to change locks as well. It occurs to us how much of a security risk this is having the address…
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Noldone - scam? Beware.
I've said this to my husband so many times: if it looks too good to be true, it probably is, and now it's my turn to feel like a fool. I was looking for a small garden storage shed to replace a dilapidated one; found one which I thought would be perfect, with the added bonus of it being at least half the price of similar…
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British Gas 'Bad Service' advice urgently needed.
I have existing service contracts with British Gas to cover the Central Heating. In 2021 (approx June !!!??) the annual service was performed and the Central Heating needed a Power Flush. This was agreed and the power flush was escalated as very urgent by the Engineer who performed the Service. (Water in CHS was very…
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Walsall Council Tax Rises
This is more of an opportunity to vent and to make people aware that this so-called council tax rebate of £150 is a farce. Received my council tax bill today. Walsall Council have increased their council tax bills ny 2.99%. On top of this they have reduced the amount of help you receive towards costs paying your council…
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HELP!!! DVLA claimed not receiving my ID while I did attach my citizen card inside the envelope
Hello everyone, This is my first time posting here so please don't be harsh:) I got into very big trouble sending my ID to DVLA. Here's my story below: I applied for my first provision license in November last year. After a week, I got a letter with a specific white return envelope and an application completion form…
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Issue with Hermes
Hi, I used Hermes to send an item to a business, the business never received the item. Hermes sent me an email with the tracking number but it appears to be invalid and I cannot get through to anyone on their phone system due to this inaccurate tracking number. I have opened a case months ago on Resolver that went nowhere…