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ZOPA - BEWARE
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FIDUSCUSTOS
Posts: 17 Forumite

Folks, for info,
If your SIM card goes faulty on your phone ZOPA will not allow you access to your money, you can answer all the security questions correctly but unless you can quote the verification code to your phone they will not allow access.
They do not process verification through any another number or your email system.
If your SIM card goes faulty on your phone ZOPA will not allow you access to your money, you can answer all the security questions correctly but unless you can quote the verification code to your phone they will not allow access.
They do not process verification through any another number or your email system.
So if you need access to your money quickly you can’t get it.
Cheers
0
Comments
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How or when do sim cards go faulty ?
Is it from handling the sim card ?1 -
If your provider and phone supports it, switch to an E-sim.1
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They can go faulty anytime, usually have a lifespan of 5 years0
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Or go to your local mobile shop with ID and they'll transfer the number to a new sim for you.0
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It happened to me when I was abroad, so very difficult to do this.0
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FIDUSCUSTOS said:They can go faulty anytime, usually have a lifespan of 5 years
As others have said you can either pick up a replacement SIM the same day from store, or get one posted out for delivery in 1-2 days, so hardly something to get worked up about.1 -
If you are abroad and need money it does matter0
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You're more likely to have a lost/stolen phone.Ex Sg27 (long forgotten log in details)Massive thank you to those on the long since defunct Matched Betting board.0
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Then you have same problem , my point is verification, they do not offer alternatives, other banks do.0
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If your abroad relying on Zopa without a bricks and mortar backup thats on you .
All your eggs in one basket and all that ...0
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