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Amazon Subscribe & Save - payment taken early and with no notification.
My first repeated order with this service is due in 2 weeks, but I discovered today that Amazon have already taken payment for it, without sending me any notification. They say they send an email before each order goes out; I assumed this would be in advance of the payment (and also that the payment would be closer to the…
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Hermes delivery
My parcel was accepted at the drop off shop. The online tracking says the parcel is on it's way to be delivered but this has not changed for 5 days. The online bot says it is on it's way back to me. But I can't ask why or when. I have tried calling then but my tracking number will not be accepted. I do not know what to do…
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? 58 pence refund from M&S in the form of an e-card?
I contacted M&S on return home from a journey by bus today, 08 February - (round trip of about 80 minutes plus walking and waiting time) to find that the milk I had bought there was dated 'Use by 05 February.' I telephoned M&S to let them know and, although I don't know what reasonable expectations would be, I was really…
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Amazon Returns not Returning!
I sent an item back to Amazon and once I dropped it off at the shop, I received a refund within hours, A month later got a reminder to send the item back, even though I had done. A week later, they took the money from my account again for the goods that I returned! On speaking to to them they apologised and said it was…
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A free ipad from Jacamo! Not really. A puzzling occurrence.
Something really strange happened three days ago: I received a plastic bag from the postman (delivery before 1 p.m. paid but I did not have to sign for it). It was correctly addressed to me so I opened it, even though I was not expecting anything. Inside was a beautifully packaged ipad and a customer advice note from…
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FeelingBonding.com Possible SCAM or Genuine ??
Foolishly paid £1.98 to register for low cost returned goods which was paid to feelingbonding.com . Registration details sent dont work ! Company is registered as part of Bright Markketing (note spelling) Ltd. Seems like some sort of Scam or moneymaking venture offering little of value - offer too good to be true - no…
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Shoppers wearing disposable gloves rant!
I work for a supermarket. Disposable gloves wearing by customers has decreased a lot. Why are some still wearing them? They don’t understand that those in medical and care work change their gloves very frequently - ie between patients or more regularly if got a messy job to do. These people are wearing the same gloves in…
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Marks & Spencer complaint - weird?
I spent £89 on a cashmere jumper in December. After two washes the neck was very slack so I complained via their complaints phone line (a foreign girl but very nice). She apologised and said that it was important that their product was first class so she was going to send me a new jumper. I was impressed! Didn't even need…
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Stolen parcel paid for with Klarna
I purchased £100 of clothes from River Island which were delivered by Hermes yesterday with photo proof. I listed my doorstep as the safe location because I believed it to be safe. I live in a quiet area with almost no footfall, and knew I'd be home from work within an hour or two of the delivery time. When I arrived home…
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Delays with postal deliveries
There were big delays over the Xmas period, caused by a variety of factors. Like many people I was receiving Xmas cards well into January. I claimed compensation for the delay on 18 of these and received 18 letters each containing a pack of 6 first class stamps. Details of how to claim are on the Royal Mail website. The…
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Octopus bills saying your account is below zero when you owe them money
Bit of a rant here but also wondering if it's me and things have changed. I use Octopus for electricity only and have a smart meter. I changed to them shortly before the mass failure of energy supply companies last year. We had a couple of teething problems getting them to set up the smart meter but nothing untoward. My…
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No response after placing an order
Placed an order about a week ago. Received a confirmation email soon after but nothing since then. Their delivery information states 3-5 working days. Tried emailing yesterday and called today but no response. Might be closed as it’s a weekend. The business is called Stationery Hunter. Has anyone else ordered from them…
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Virgin Media.
We cancelled Virgin Media T.V., Broadband and Phone service and gave the 30 days notice as required. The new installation was delayed so I extended and paid for the Virgin contract to be extended. The new system was eventually installed before the Virgin cut off date. Since then we have been harassed by Virgin for a…
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Accident at Work
I had an accident at work early 2020 which was not my fault. The accident cause injuries to my face & body and teeth. My NHS dentist did fantastic work in fixing my teeth, although they made it clear I would need regular routine/hygienist appointments & eventually re-root canal/implants. The insurers will not pay any…
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Cadburys cream egg competion
Shopping in Morrisons today and noticed in chocolate aisle all the Cadbury creme eggs have had all their wrappers opened and just left on the shelfs even ones in the boxes of 6.Not only is this a health and hygene issue but this must be costing both the retailers and manaufactures thousanads in wasted chocolate that will…
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Praise for HMPO
Applied on-line for my replacement passport on 17th January, it was due to expire in April and (at the time of application) had not booked a holiday. I sent my old passport to the address they stipulated and it was received by them on 19th January. The following week-end booked to go away end February and started wondering…
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Last minute.com
Hi, I noticed when, I was reading an article about cheap flights, that lasminute.com were recommended as a 'top pick'. I’m not sure when this article was last edited but the past 2 years have shown that they are anything but a 'top pick'! I have used them many times for travel but 2 years ago they showed how appalling…
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Hermes gremlins
At midnight (when I was fast asleep) a contact in my phone received a "Hermes parcel delivery - click on this link" message, which came from MY phone. How do the scammers do that and does it mean my phone is compromised in any way?
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Trenz.co.uk
As anyone had any dealings with this company. Trying to contact but no info, not even a website, They're a multi- product retailer.
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sink plug and mixer tap rant.
I had a new kitchen sink fitted and while mostly everything is ok the plug for the kitchen sink is a disaster. There is no chain so the only way to pull it out is to put your hand into the sink full of boiling water and pull it out. And as for the mixer tap if you have just run some hot water and you want a drink of cold…