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Refurb iPhone 12
Followed MSE link and got a great deal from Musicmagpie. Phone arrived fast and is pristine but wanted to warn folk that their courier Royal Mail abandoned my highly expensive new phone on our open porch, no signature, no tracking, no come back if stolen. Just be aware and be sure to be home…
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Council Tax banding.
Hi just want to thank you for raising awareness regarding incorrect council tax banding pleased to say I got £7400 refunded and my band reduced - I let all my neighbours know and they all had to same outcome refunds of £5000 and above and bands reduced thank you so much.
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ADT Alarm
My Daughter has had a call from someone purporting to be from ADT 'MSE Recommended' offering cut price alarm installation. I am not convinced but she is sure it is genuine. Anyone had similar 'offers' ?
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Barclaycard - Vent
Okay so i just had a big argument with an automated bott !! Damn Barclaycard, tried to call for something simple, old card expiring soon and had not yet received the replacement. On the phone when asked if i had the app installed i was told to use that for online chat and then hung up on. So on the app i tried in so many…
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Wilko now charge for click and collect/order and collect!
My grumble for today......I don't know when it started, but as in the title, Wilko now charge £2 for c&c (or as they call it, order and collect). Grrrrr. Nice one Wilko :/
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What are some general issues you experience with companies' customer service?
Hello folks, The MSE Campaigns team is keen to hear about any general issues you experience with companies' customer service. Do you have any insight to share? It's a wide open question and they're interested to hear anything/everything, but here are some questions to get you started: * Have you found it's difficult to get…
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Is a pharmacy obliged to provide a service?
My local pharmacy is closed from last Wednesday to next Tuesday due to lack of Pharmacist I am stuck without vital blood pressure tablets and may have to go to A&E for drugs if they remain closed any longer My GP surgery is obviously closed on Monday I do not have any alternative pharmacy that I can change to at short…
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Scam email re Google Play Card
Got a scam mail supposedy from friend asking for a 'quick favour' (spelt 'favor'). The address checked out when you hovered the cursor over it as did the return path etc and even his business logo was as it should be. I responded asking what and in reply he/she/they asked if I could get hold of a Google Play card for them.…
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How to divide a shared electricity bill
Content deleted as I can't find a post delete button
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Shark vacuum cleaner offer - out of stock already?
I saw the Shark vacuum cleaner offer in this week's e-mail, and placed an order yesterday morning. Heard nothing further (despite the website claiming to offer next day delivery), so I called Shark today. Apparently, so I was told over the phone, the vacuum cleaners are out of stock and won't be back in stock for a couple…
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Fraud Refund Guarantees
I would just like to warn people about the devastating effects of being denied this guarantee, by the TSB. After an agonising wait of 3 months, during which they told me they were investigating my case/claim, all they came back with was that they were not the exiting back, for the money I'd lost to a scam. But, I don't…
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Sainsbury's self service machine takes toouch cash
This has happened several times now. We are using up coins found at home and several times the cash machine took too much change. e.g. item was £1 it took £1.25. we both counted it carefully as third or fourth time.
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social choice card
Please everybody think twice about buying a social choice
card. They are the worst company I have ever dealt with. I was given a card and
could not spend it due to lockdown I conacted them asking if they would extend
it as other people have I.e.national trust, Malmesbury Gift Card and others,
but they have refused to…
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William Hill closed my account
I love free bingo and signed up to Wlliam Hill, think they offered a few free spins which I took but I think when I looked, there was no free bingo so I left. I forgot all about them but then got an email saying I had used an offer that went against their terms and conditions 🤔 and that certain parts of the site were now…
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Currys Price Match Promise/Guarantee: A Warning. A Complete Disappointment
I posted this originally as a response to another comment here, but I felt this experience warrants an exclusive thread as it might give adequate warning to others. So, I have decided to rewrite this and improve it with slightly more detail and information. I hope it proves useful to someone who is researching Currys and…
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SCAM WARNING: beware of being a Mozilla Firefox prize-winning searcher
See attached screenshot. Using my Firefox browser, I ran a routine Google search last night for something or other but before the results appeared, an unexpected screen suddenly showed up congratulating me on being a Firefox 5-billion searcher. Obviously a scam; the invitation to click on any of the prize boxes is also --…
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Sky return item fee £50
Hi I returned my sky routers for new ones. As sky increased our internet speed as we had some issues with sky q so we upgraded to the fastest internet. Sky told us to return the old equipment we did but they still charged us £50. I been with then for over 20 years. They have done it to many people. I lost the post office…
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Sky Customer Service
Just a vent really but I am so angry at Sky . On Monday they took £250 out of my account. £100 was bill owed but the further £150 was taken in error ( don’t know why ). I telephoned customer services to explain what had happened, got to passed from pillar to post and then got cut off. Finally got through yesterday and they…
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Discount Experts
Has anyone got a telephone contact number for above .I've ordered an item ,paid fot it +carriage and a month has passed and no delivery.I have voucher number but cannot find it on system which precludes me from using their automated claim form.Exasperating to say the least (Removed by Forum Team)
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Refrigerated vetenary medicine
Has anyone ordered any refrigerated products which needs to be kept cool in a bag? Yesterday: I paid for a prescription from the vet to buy an expensive vetenary product on line. 5:00pm yesterday: I place the order with Viovet paying extra for refrigeration. 1:00pm today: A copy of the order in my Email says it has been…