Burger King online/app overcharging
in Praise, vent & warnings
17 replies 1.5K views
If you're ordering Burger King online or in app today check your receipt carefully.
Somehow they've charged me £13.05 for a purchase that should have been £9.57 (confirmed by re-creating the order online). If you add up the items on the receipt it comes to £16.04, despite the total being given as £13.05. I think they're having some issues...
When I contacted them they asked for the order number - there is none in the e-mail receipt and in my online account the order number field is blank (as for all historical orders too). Suspect I'll be asking my card issuer for a partial chargeback...
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Something funny is going on with the VAT too, as the item prices are inclusive of VAT but VAT is then added onto the subtotal.
I can spell, my iPad can't.
Burger King, McDonalds, Just Eat, Amazon, Argos, eBay, M&S, etc all have apps selling physical goods delivered and therefore can collect their own payments.