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Burger King online/app overcharging

dj1471
Posts: 1,969 Forumite



If you're ordering Burger King online or in app today check your receipt carefully.
Somehow they've charged me £13.05 for a purchase that should have been £9.57 (confirmed by re-creating the order online). If you add up the items on the receipt it comes to £16.04, despite the total being given as £13.05. I think they're having some issues...
When I contacted them they asked for the order number - there is none in the e-mail receipt and in my online account the order number field is blank (as for all historical orders too). Suspect I'll be asking my card issuer for a partial chargeback...
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Comments
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Can you post a copy of the receipt -maybe someone could work it out?Past caring about first world problems.0
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It’s the kids meal that seems to have upset it, I believe all the other prices are correct. Kids meal should be £2.99.
1 Chilli Cheese Melt & Fries £2.99 1 Regular Fries £1.59 1 Kids Cheeseburger Meal £9.46 1 Offer - DOUBLE STACKER - APP452 £2.00 Subtotal £12.25 Tax £0.80 Total £13.05
Something funny is going on with the VAT too, as the item prices are inclusive of VAT but VAT is then added onto the subtotal.0 -
Also if using app from like android or apple store they tack on 30 percent as apple and Google take 30 percent cut so some companies will add 30 percent0
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liggerz87 said:Also if using app from like android or apple store they tack on 30 percent as apple and Google take 30 percent cut so some companies will add 30 percent5
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I have seen examples of in app prices being higher than take out or sit-in pricing, but not one where X% is added at the end for being an app.Past caring about first world problems.0
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liggerz87 said:Also if using app from like android or apple store they tack on 30 percent as apple and Google take 30 percent cut so some companies will add 30 percent💙💛 💔1
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liggerz87 said:Also if using app from like android or apple store they tack on 30 percent as apple and Google take 30 percent cut so some companies will add 30 percent2
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ThumbRemote said:liggerz87 said:Also if using app from like android or apple store they tack on 30 percent as apple and Google take 30 percent cut so some companies will add 30 percent0
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liggerz87 said:ThumbRemote said:liggerz87 said:Also if using app from like android or apple store they tack on 30 percent as apple and Google take 30 percent cut so some companies will add 30 percent
Burger King, McDonalds, Just Eat, Amazon, Argos, eBay, M&S, etc all have apps selling physical goods delivered and therefore can collect their own payments.2
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