Burger King online/app overcharging

preables

Epic sell digital stuff so runs via Apple and google and they take a cut just like subscriptions and other micro transactions!

they do not charge anything extra for food apps 

liggerz87

Sorry for going off topic duly noted Jon and pre thank you for the good confo 

Consumer66

They are still doing this!
Been overcharged on several of my past few orders.
One method is adding tax on top of the total instead of showing the tax as a part of the total. 

For Example

Meal      £10.00

Side        £3.00

Delivery  £3.00

Tax          £3.00

Total      £19.00

When it should be 

Meal      £10.00

Side         £3.00

Delivery   £3.00

(inc Tax)  £3.00

Total      £16.00

BEWARE - If you are in a hurry you might not notice this!
BTW If you report it, you may find that Burger King Customer Service goes silent on you.

RogerBareford

dj1471 said:

1 Chilli Cheese Melt & Fries £2.99 1 Regular Fries £1.59 1 Kids Cheeseburger Meal £9.46 1 Offer - DOUBLE STACKER - APP452 £2.00

Subtotal £12.25 Tax £0.80 Total £13.05

It’s the kids meal that seems to have upset it, I believe all the other prices are correct. Kids meal should be £2.99.

Something funny is going on with the VAT too, as the item prices are inclusive of VAT but VAT is then added onto the subtotal.

Why did you proceed with the order if it shows an incorrect price?

Jumblebumble

dj1471 said:

1 Chilli Cheese Melt & Fries £2.99 1 Regular Fries £1.59 1 Kids Cheeseburger Meal £9.46 1 Offer - DOUBLE STACKER - APP452 £2.00

Subtotal £12.25 Tax £0.80 Total £13.05

It’s the kids meal that seems to have upset it, I believe all the other prices are correct. Kids meal should be £2.99.

Something funny is going on with the VAT too, as the item prices are inclusive of VAT but VAT is then added onto the subtotal.

The VAT on £12.25 is not 80p

Consumer66

(Removed by Forum Team)

Can anyone work this one out?

Have lots of other examples of Burger King overcharging.

Their Customer Service do not even bother to reply.

Albermarle

Consumer66 said:

(Removed by Forum Team)

Can anyone work this one out?

Have lots of other examples of Burger King overcharging.

Their Customer Service do not even bother to reply.

Probably best not to publish your home address and phone number on a public forum.

Also maybe best not to eat too many of these Whopper Meals. Amazing how much fast/fatty  food you can get for £10 !