Broadband Prices

Insurance Companies have to offer existing customers the same rates as new customers. I think this should be applied to Broadband Suppliers too - Virgin Media for example are currently charging new customers less than half the fee that current customers pay, and while current customers have old, flaky routers, new customers are supplied with higher tech/better WiFi/more reliable ones. How is that fair? Virgin have a monopoly in fibre-to-the-premises and this is being abused.


  • Mnoee
    Mnoee Forumite Posts: 738
    500 Posts Third Anniversary Homepage Hero Name Dropper
    Openreach are adding fibre to premises in more places now - I live in suburbia, surrounded by retired people who look at me strange for saying I read the news on a tablet, but for whatever reason it's here. Very thankful for it too! 

    I think it'd be easier for everyone to not have to play the 'phone up virgin and say you're cancelling' game, but I don't see them offering everyone the cheaper price and effecting their profits. There are people who just accept the price rises and are paying £50+ for 100mb/s - and those ones are subsidising the new customers. 
  • IdeasVacuum
    IdeasVacuum Forumite Posts: 10
    Ninth Anniversary First Post Combo Breaker
    ... which was the issue with Insurance Companies until the Government intervened.
  • custardy
    custardy Forumite Posts: 38,367
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    depends where you live. I have (at least) 3 gigabit capable suppliers here.
    So plenty leverage for haggling come renewals time. VMs 'monopoly' comes from them putting in the infrastructure
  • ciderboy2009
    ciderboy2009 Forumite Posts: 1,136
    Part of the Furniture 1,000 Posts Name Dropper Car Insurance Carver!
    Virgin have a monopoly in fibre-to-the-premises and this is being abused.

    As others have said - Openreach are rolling out FTTP fairly quickly so Virgin no longer have a monopoly.

    Also, is Virgin really FTTP nowadays?  It always used to be copper for the last bit from the street to the house
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