Argos Staff Contempt while representing proper branded product supplied for Argos only

edited 24 November 2022 at 10:52AM in Praise, vent & warnings
45 replies 3K views
RickyL14RickyL14 Forumite
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10 Posts
edited 24 November 2022 at 10:52AM in Praise, vent & warnings
Complaint in relation to products specifically made for Argos only, although with the benefit of branding to attract consumer. I tried to complain but merely received generic stock issue replies via e-mail. Prior to this I had received downright rude absolute Contempt from Live Chat Agent which I forwarded to Argos to investigate without feedback. Agent had actually challenged me to do anything about the poor service,  said I would not hear back. True despite contacting Argos Questions for products, Argos Technical Support & Live Chats / Customer Services. Then this morning a reply saying my comment from yesterday would not be published on the site. I had gone back on to report the above through their Questions for products and that was their curt reaction without any other intervention :( I also sent the transcripts 9 -10 days ago to both Argos and an e-mail I located online for the branded partner represented by Argos but to no avail. 

I wanted advice but wish for Argos to discipline and regulate employee behaviour and respond to my query. I showed them by way of another person's comment on a youtube video seems to occur across varying models. There is likely an override


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