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Nowtv Landline Phone Not Ringing
Hi I've logged a fault with Nowtv broadband for my dad's phone which is not ringing when an incoming call comes in. It connects if you pick it up. We've tried removing everything and connecting the phone to the test socket behind the backplate but no joy, Also tried my phone in the test socket. Looking online it looks like…
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Netflix Denying Knowledge of Downgrade
In March Netflix announced a price increase so I downgraded my account to £10.99 a month. It was due to change 28/04/22 and I got a confirmation email. Cone today, not only did I get billed £15.99 but Netflix are denying all knowledge of my downgrade / plan change. Despite having the confirmation email in March they won't…
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should I ignore this phone bill
I decided to upgrade to a new phone, as my old one was running low on storage and was now out of contract on the 3 network.I was unable to receive the new one at their official store after ordering, as the staff believed I did not have sufficient ID (I had a print of the order but they wanted an additional item with an…
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Samsung Care+ for Smartphone
Hi Recently ordered a new phone from Samsung and added Samsung Care+ One Month Free (Does not renew), thinking the phone would be covered for the first month in case of any damage then it would cancel with no extra charges. When the phone was delivered got an email with the Care+ documents that say the policy is for 2…
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Tv in kitchen
Hi - I was with sky, I’m in my months notice period. I had a Q box in the living room & a second one in the kitchen. I like to put A programme on (pre recorded) & move between the two rooms watching a bit in each. I’m buying a 4k freesat 2TB box for the living room. What do I buy for the kitchen, I don’t have satellite…
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Free phone calls to Ukraine
1p mobile is offering free phone calls to Ukraine to fixed lines and mobiles to customers. The minimum charge to run the phone per year is £30. They have all the information on 1p mobile on this site I have been with them since 3 tripled some charges so it is a lot more expensive for me but it's the cheapest option I could…
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Any OneStresm Broadband Customers Here?
Hi, I'm looking for some help from existing OneStream customers. I'm looking to sign up to their services but I really need to ensure the WAN IP address is a public one as I need to remotely connect to the router. I've tried their help and they are "almost certain" that it is a public address but I wanted to see if anyone…
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Millions more Vodafone customers will see their bills rise by 8.2% from 1 April
Millions more Vodafone customers on a mobile, tablet, smartwatch or broadband contract will see their bills rise by 8.2% from 1 April. Here's all you need to know about who is affected and what's happening... Read the full story here: Millions more Vodafone customers will see their bills rise by 8.2% from 1 April - here's…
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Cancelling Now TV
I have tried cancelling Now TV for three months now! Cannot find cancel Now TV on website. Help!!
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Amendment to package following bereavement
Apologies if this isn’t correct place to post; I have searched. Following my husband’s death I requested Virgin Media amend our full media service to my sole name. In the same letter, I requested the sports add-on was cancelled and I also requested an up to date hub. We’ve been customers for years and our contract…
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Switching from BT to Plusnet
BT Contract for mobile and broadband expires next month. Been shopping around and Plusnet can offer me the same, but for about £18 less per month. I could ring up BT and ask for a discount in exchange for me signing another contract but doubt they can match what Plusnet can offer. Main question is. How do I transfer my BT…
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Any way to avoid Plusnet broadband early termination fees?
Hi, As per the title I'm wondering if I have legitimate grounds to avoid my Plusnet broadband early termination fees. Contract expired in December and I called up knowing I was moving house and was advised i could port my broadband to new house, so I renewed contract for 18 months. Having been a happy customer for 10+…
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Using 18185 from contacts.
I have to dial 18185 number for all my calls. I want to store some contact numbers and use speed dial. Does anybody know whether I can dial 18185 then the numbers I want to dial without pausing or do I need to dial 18185 then pause following by numbers I want. Thanks
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Vodafone's Voxi brand extends £10/mth mobile Sim deal to more millions of households on benefits
Vodafone's Voxi brand has expanded who is eligible for its discounted mobile tariff to include those claiming disability living allowance (DLA) and personal independent payments (PIP). It means they can now get unlimited data, calls and texts for £10 a month. However, if you don't use a lot of data there are cheaper Sim…
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sky glass
hi all first post so please be gentle ! i have had several mail shots about sky glass seems great BUT you have to sign up for 48 months intrest free but the tv you get only has a 2 year warrenty ???? id like but dont want to me stuck with a tv that possibly cant be repaired after 2 years at a resonable price or not at all…
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Free or cheap device to telephone VOIP
Does anyone know a provider for this please? We've just switched from copper to FTTP in order to upgrade from basic broadband to basic fibre. At no point did new provider tell us that we would lose access to telephone, the engineer said when he connected new cable that he would leave the old one up so that our telephone…
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I need help with TV Licensing
I’ve been getting threatening letters from TV Licensing. The latest is threatening me with enforcement officers. In 2016 I decided to pay my licence in one lump sum. Previous to that I’d had a payment card and had paid in small amounts instead. When the licence came in the following year I did the same - paid in full and I…
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Vodafone price increase during 24 month contract
Today I received an email from Vodafone saying that my broadband contract price is about to increase by nearly 10%. This is a 24 month contract taken out a few months ago. I don't recall anything on the Money Saving Expert site or the original Vodafone terms and conditions warning that this would happen. I talked to…
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Advice talking to BT
Hi folks, so I spoke to BT last week to try to reduce our internet bills as far as possible... We need higher as my partner works from home and my son likes his game time (he's a hard worker so deserves it!). Anyway, managed to get Halo3+ for £49 after a fair bit of haggling, in the end, I was not happy with this and so…
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British mobile operator over WiFi?
I heard it is possible to use WiFi for mobile calls in the areas with weak mobile signal (how exactly?). I wonder is it possible to use WiFi the same way while abroad in roaming? Are there any British mobile operators which support that?
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
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Most recent: Comparison sites not showing all options? What sites will truly give me all options? by oldernonethewiser
3 September at 9:09PM
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