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Virgin Media - Phone and TV only required
My elderly parents have Virgin Media but only have a Phone Line and TV. They switched to Virgin (Telewest) years ago when BT put a telegraph pole outside their house and father wasn't happy. They don't want/believe in the internet (don't ask!). They have Talk More International Anytime, TiVo Monthly Fee, Player TV (M),…
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Awful experience with NOW Broadband
Just wanted to share the shocking experience I'm having with NOW Broadband, in the hopes of warning off any other potential customers who may be duped by their website. When Virgin announced their price rises I took the opportunity to quit the contract early, hoping to say goodbye to The Worst Customer Service In The World…
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BT Bill & Death
My mother in law died in November last year. She was elderly, severly disabled and registered as blind. Due to covid and health issues we were unable to travel 500 miles to sort out her apartment and the bills. We notified BT that she had passed away. They have cancelled the contract but billed for 3 months after her…
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BT Essentials
Hi Everyone, I hope someone can help. Today I spoke with BT about their offer of the essentials package to low income families, however because the ESA benefit is in my wifes name and the BT account is in my name they wont help us, they told me that they could create a new account in my wifes name but I would have to pay…
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Cancelling Virgin Media - Providing 30 days notice after the minimum term of contract has ended
A totally exasperating experience. My oomph 18 month contract came to an end earlier this month. I started out online wondering what revised terms I could sign up to. When I went on the website all I could do as an existing customer was go on to their chat to find out. I soon found this was getting me nowhere so said it I…
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Alternative to virgin or sky
I currently have virgin, broadband, tv, phone paying £71 per month, going up to £76 soon. I really want to either get the cost down or an alternative cheaper option. My tv package at the moment is quite basic so im not paying for any extras, also dont even use my landline. Ive had sky before, not really keen so thats not…
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Virgin media - home move contract issue
Hi all, Bit of a tricky one. Done some searching but couldn't find a recent thread on this. I'm looking to move house later this year, could be 3 months, could be 9 months. I've got Virgin broadband and its due for renewal. They will only offer me an 18 month contract but I can't commit to that as my worry is the next…
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How to watch F1 on TV?
What is the best way? We are with Virgin for TV and BB. Looked at the Virgin prices but they want me to pay £31.75 extra a month for it!
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Are Freesat Recorders Now Obsolete Due To All The Iplayer And Catch Up on the Internet?
Are Freesat recorders no longer needed. They seem to be not always available.
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Virgin tv package, what channels do i get?
I currently have fun tv, m200 broadband with virgin and paying £75 per month. Phoned today and explained that my package is to expensive, so they have changed my package to mixit tv and m100 broadband. 18 month contract for £45 per month. I could hardly understand the gentleman on the phone who i was talking to so didn't…
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TV Licence intimidation
I have a family member who is getting hassle from the TV licence people. They cancelled thier TV licence because they dont watch any live TV on any device and have never used iplayer. They went the right route and even got a refund and has a copy of the email when they cancelled. Now they said they are sending enforcement…
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Does MSE have doorstep cold callers?
Twice in the last few weeks, we've had someone cold call at the door saying they're from MSE, and on both occasions have asked about upgrading to full fibre broadband. Today the chap had a plastic ID tag with MoneySavingExpert printed on the bottom. I reckon even I could have made one of those with a laminator. He was sent…
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Sky cable
Hi, the cable from my sky dish into the room has been cut (done by previous owner). There is about 7 inches left. I wanted to get free sat as Virgin Media prices have sky rocketed. Can I just put a connector onto the cable and extend it? I dont really want to get someone in to put new cable from the Sky dish as im sure it…
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Millions of Virgin Media customers to be hit by £56/yr price hike
Millions of Virgin Media customers will see their bills increase in March, the telecoms provider has announced today (4 January), with broadband, TV and home phone customers seeing price hikes of £56 a year on average. Read the full story: Millions of Virgin Media customers to be hit by £56/yr price hike – here’s what it…
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Virgin Media Retentions ?
Hi all, Is there a direct phone number for Virgin Retentions or do I just go through 150? Sorry if this is a daft question. LOL :)
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TV licence question
I didn't have a licence for years as never watched live TV but Virgin offered me a package with TV and broadband for £26. That seemed reasonable so I took it and got a licence. My licence was due to renew and I realised I've watched live TV about twice in the last year so I didn't renew it. I've unhooked my TV box and rang…
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Land Line only options
My, almost 90 year old Mother-in-law has had an ADSL line with Talk Talk for at least 15 years and has revealed that she is currently paying £43 for her package including unlimited callsThis, I feel is a rip offShe is trying to save money and is looking at options 1. Stay as she is - rip off 2. Dump the internet and use a…
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question about BT phone line connection fees
I don't know if anyone here has any experience of this - it seems to be mostly a Virgin/Sky forum, but I'll give it a go anyway... Signed up today to transfer my Virgin broadband and phone to BT. I have never done this before because I've always been put off by the charges to connect my house to a BT line. Finally decided…
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Compensation for sky not working
I need help in figuring out what my next steps should be. My partner and I bought a persimmon homes apartment a year ago since we moved in we have been having problems with or sky signal dropping in and out. After weeks of going back and forth between persimmon and sky persimmon admitted the problem lied with them. They…
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Multi-room Freesat. Which Boxes Are Recommended And How To Connect, how many Dish leads for the PVR?
A good friend is getting Freesat. because Freeview reception is not good. She is surrounded by trees and also a low lying area. I'm not sure on the latest set ups and choices. She would like Freesat in the bedroom and Freesat with a recorder in the lounge. Some guides say you need 2 dish leads for the recorder, another…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
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