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I need help with TV Licensing
I’ve been getting threatening letters from TV Licensing. The latest is threatening me with enforcement officers. In 2016 I decided to pay my licence in one lump sum. Previous to that I’d had a payment card and had paid in small amounts instead. When the licence came in the following year I did the same - paid in full and I…
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Vodafone price increase during 24 month contract
Today I received an email from Vodafone saying that my broadband contract price is about to increase by nearly 10%. This is a 24 month contract taken out a few months ago. I don't recall anything on the Money Saving Expert site or the original Vodafone terms and conditions warning that this would happen. I talked to…
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Advice talking to BT
Hi folks, so I spoke to BT last week to try to reduce our internet bills as far as possible... We need higher as my partner works from home and my son likes his game time (he's a hard worker so deserves it!). Anyway, managed to get Halo3+ for £49 after a fair bit of haggling, in the end, I was not happy with this and so…
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British mobile operator over WiFi?
I heard it is possible to use WiFi for mobile calls in the areas with weak mobile signal (how exactly?). I wonder is it possible to use WiFi the same way while abroad in roaming? Are there any British mobile operators which support that?
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Parents Sky/broadband/phone package
I’ve just started to help my elderly parents review their monthly bills in light of the increase in various costs. I have discovered that they took out a Sky package back in 2012 and have never spoken to anyone about it since and it is currently costing them over £100 a month. I have created a log in for them to see what…
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NowTV international call rate massive increase from 1 May 2022
There is going to be a massive hike on international call rates i.e. Europe from the 1st of May - no apology for the increase just a message stating these are the new rates is there anything we can do? My mother calls Ireland which at the moment costs 2p per minute this is being increased to 19p per minute…
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Virgin WiFi problem
My dad had a new Hub 3 last week and signed up to M350. He has an orange light on the router, which is located in the bedroom next to the PC. I ran a speed test on the PC and got 25MB! I connected via Ethernet and immediately got 360MB. However, in the lounge directly below the router, we can only get 20-30MB on the laptop…
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Digital Landline - unlimited calls - Home
Hi, I will be receiving W53P Yealink phone with base this week. As I'm on FTTP, I have no analogue landline but would like to have a landline number (handy with few things and wife would like one). Ideally with unlimited calls and local area code number. I've been googling few things, SIP lines, VOIP lines, digital lines,…
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Currently pay what should we be aiming for ?
This is what we currently pay and due to end TV * Sky signature - £22 * Ultimate TV Add on - £5 * Sky Kids - £3 * Sky Sports complete pack - £16 * Sky Cinema - £6.60 * Sky Sports HD £2 * Multiscreen - £9 * Ultra HD - Free TOTAL £67.80 Broadband and Talk * Sky Wifi - Free * Sky broadband Fast £19 * Sky Talk Internet Calls -…
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Contract length
Currently have contract with Virgin Media -broadband, tv and home phone. Contract up in July 2022. Unless I sign new contract for 18 months will rise to £87.50 monthly minimm Currently in the process of moving in with partner and will be done by end of year , she has SKY so no need to transfer Any body aware of any good…
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Voice Bridge - answering landline calls on my mobile phone?
I would like to be able to do the above and gather a voice bridge is the answer. I would be interested to hear from anyone who has managed to do this successful with any tips, advice etc. I can't find any voice bridges currently available for sale online so wonder if the firm who sold them has gone bust? Thanks.
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Alternatives for 3 in France?
As the title says myself and my bf will be in France for a few weeks this summer, I pay for both our 3 pay monthly rolling contracts (20gig and 10gig) however with the £2 a day charge the cost would be huge for us to use our phones for the usual (I use mine as a sat nav/maps/gathering information etc) also I need to be…
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BT Digital Voice Switchover
Hi Folks, I've received notification from BT that I will be transferred over to Digital voice for my landline, this will render my home alarm calling feature dead unless I pay £300. Looking around I can save about that amount by switching to Sky Ultrafast Plus + so can I use the fact that BT are changing my service as…
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Complaining to CISAS
So long story short - I have an outstanding Virgin Media complaint first raised on the 24th February. Since then I have at least 3 other things go wrong, every time I try and log them, the agents unhelpfully dismiss the reasons with no explanation. I've been promised phone calls back by floor managers and asked numerous…
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BT Price Increases Mid Contract 9.3%
I have just been told by BT that my internet broadband bill will go up by CPI (5.4%) plus 3.9%. That’s 9.3% increase in my broadband bill mid contract. Possibly at a stretch I can understand the CPI but where does this random extra 3.9 % come from.?
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Virgin Media Customer Service
We renewed our contract with VM in November last year and every month since they have overcharged us on our monthly bill. I am deaf and cannot all them but have made contact via WhatsApp, online chat, Twitter each advisor has assured me the problem has been rectified but the next bill is wrong again. I have lodged two…
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Virgin package
I have Virgin internet, TV and phone that are all out of contract and am paying about £77 a month. I only watch the basic tv channels, BBC etc. We have a new broadband provider in my area. My question is. What would happen to my TV viewing if I switch? I also have Netflix and Amazon Prime.
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Sky Increase 2 weeks into contract
Hi hoping for some advice - Or even just having a rant… New Sky package signed up on 6/3 with installation for 19/3. Package includes: Sky Signature Ultimate TV add on Sky HD Sky Superfast Broadband Was told this would cost £43.20 on the first bill excluding Installation costs a month and then an increase in April to…
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Inflation increases in April - Timing when to regenotiate contracts for Mobile/Sky etc?
Firstly apologies, I tried looking but I couldn't find the answer, although I'm sure it's here somewhere! (Makes me wonder if my question is a little moot!) But my question is with the inflation indexed increases in all bills come April(?), when is the best time to renegotiate with our mobile/tv/broadband providers? And…
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EE Data Breach
Hi All, Looking for some advice for my sister. A few days ago a delivery service delivered a package to her house, some time later someone else shows up claiming to be from the same delivery company explaining that the package had been delivered to her by mistake, my sister didn't question the delivery guy and handed over…
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