-
TV Licence intimidation
I have a family member who is getting hassle from the TV licence people. They cancelled thier TV licence because they dont watch any live TV on any device and have never used iplayer. They went the right route and even got a refund and has a copy of the email when they cancelled. Now they said they are sending enforcement…
-
Does MSE have doorstep cold callers?
Twice in the last few weeks, we've had someone cold call at the door saying they're from MSE, and on both occasions have asked about upgrading to full fibre broadband. Today the chap had a plastic ID tag with MoneySavingExpert printed on the bottom. I reckon even I could have made one of those with a laminator. He was sent…
-
Sky cable
Hi, the cable from my sky dish into the room has been cut (done by previous owner). There is about 7 inches left. I wanted to get free sat as Virgin Media prices have sky rocketed. Can I just put a connector onto the cable and extend it? I dont really want to get someone in to put new cable from the Sky dish as im sure it…
-
Millions of Virgin Media customers to be hit by £56/yr price hike
Millions of Virgin Media customers will see their bills increase in March, the telecoms provider has announced today (4 January), with broadband, TV and home phone customers seeing price hikes of £56 a year on average. Read the full story: Millions of Virgin Media customers to be hit by £56/yr price hike – here’s what it…
-
Virgin Media Retentions ?
Hi all, Is there a direct phone number for Virgin Retentions or do I just go through 150? Sorry if this is a daft question. LOL :)
-
TV licence question
I didn't have a licence for years as never watched live TV but Virgin offered me a package with TV and broadband for £26. That seemed reasonable so I took it and got a licence. My licence was due to renew and I realised I've watched live TV about twice in the last year so I didn't renew it. I've unhooked my TV box and rang…
-
Land Line only options
My, almost 90 year old Mother-in-law has had an ADSL line with Talk Talk for at least 15 years and has revealed that she is currently paying £43 for her package including unlimited callsThis, I feel is a rip offShe is trying to save money and is looking at options 1. Stay as she is - rip off 2. Dump the internet and use a…
-
question about BT phone line connection fees
I don't know if anyone here has any experience of this - it seems to be mostly a Virgin/Sky forum, but I'll give it a go anyway... Signed up today to transfer my Virgin broadband and phone to BT. I have never done this before because I've always been put off by the charges to connect my house to a BT line. Finally decided…
-
Compensation for sky not working
I need help in figuring out what my next steps should be. My partner and I bought a persimmon homes apartment a year ago since we moved in we have been having problems with or sky signal dropping in and out. After weeks of going back and forth between persimmon and sky persimmon admitted the problem lied with them. They…
-
Multi-room Freesat. Which Boxes Are Recommended And How To Connect, how many Dish leads for the PVR?
A good friend is getting Freesat. because Freeview reception is not good. She is surrounded by trees and also a low lying area. I'm not sure on the latest set ups and choices. She would like Freesat in the bedroom and Freesat with a recorder in the lounge. Some guides say you need 2 dish leads for the recorder, another…
-
How is the neighbours live TV ahead of ours?
Before you suggest ask them, we don't talk. Still, it shouldn't be too much to find out since i doubt we're the only set of neighbours in the land that experience this. I tried Google searching but i'm clearly using the wrong terminology as i'm getting results for the Australian soap!! Take tonight for example - we're…
-
cheap overseas calls from a landline
I used to use Rebtel to call someone in the USA, but I now need urgently to find another provider as the Rebtel number no longer works. I have found several options and wondered which would be the most reliable: www.call18866.co.ukwww.freecallstousa.co.ukwww.toolani.comcall2call.co.ukThere are probably more out there,…
-
Virgin vs Sky
I've recently had the expected letter from Virgin about the price increase. I've been on a deal for the past 18 or 24 months (can't remember) of £50.45 now going up to £70.45. I've rung to haggle but they're not playing this time! So, time to shop around. Sky seems to have some good deals. I've never been with Sky, what's…
-
Basic landline - cheapest route?
Just wondering what is the cheapest deal to keep an active landline for incoming calls only? Even if only to somehow redirect to a mobile number. It seems bonkers in this day and age to pay monthly rental for a landline.
-
Broadband, landline and where's my number gone?
Quick background - had standard broadband and landline for years generally bouncing back and fore between providers and keeping my same landline number along the way. Most recent change was between Plusnet and John Lewis; with working from home and poor internet quality I switched to fibre. Now being told that to go back…
-
BT retentions
Hi - my contract ends mid Jan. I called them today but wasn't impressed with their offers, effectively to match what I'm on. Am I trying my luck too soon, 5 weeks away from renewal date? As an indication, I pay £42 a month for broadband download speeds guaranteed at c.50mbps. Package contains BT Sport and Ultimate which I…
-
Landline phones
Is there currently any alternatives to landline phones other than BT?
-
Looking for advice on Virgin Media deal/timing please
I have the following package which is due for renewal around 15th March * TV - Fun TV (L) with Sky Cinema added * Broadband - M100 * Phone - Line rental + Talk Weekends but I only use this for incoming calls. I'm with Virgin Mobile and use the moby for all my outgoing calls. I currently pay £66.50pm after discounts which…
-
Sky Glass infrared remote?
Can anybody let me know if Sky Glass can be controlled using a Sky infrared remote, please?
-
Virgin Media saving
I signed up for Ultimate Oomph at £89 a month which was about to increase to £147.50 a month. A phone call to the retentions team and I'm now on Ultimate Volt at £99 a month. That's billed as £25 a month to O2 and £74 to Virgin Media. Not that I'll use the landline or the SIM. So a net saving of £48.50 a month or £873 over…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
24.2K discussions
187.7K comments
Most recent: Possible to Have Virgin Media & BT same time? by Ayr_Rage
Today at 9:29AM
Need help choosing the best value contract, SIM-only deal or PAYG?
Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.