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Phone fraud ? how does this work?
Over the last couple of days I have had an odd time with a phone scam. I know I must be daft (mostly tired). First they rang me offering a dealon a new phone that seemed great. I initially declined as I am nearing the end of my contractetc. They called me again and I got them to send an email confirming the offer etc,…
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New Remote Control
We need a new remote control for our television, it's a Technila which was purchased from Tesco's some years ago. I've searched on line but can only find remotes for the big brand names. Can anyone help please and advice where I could purchase a remote for this make of tv. Thank you.
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XLN Charge for Business Assurance unless you opt out
I've just discovered that XLN have been charging my account an extra £4.95 per month for a "business assurance" cost (to insure me for an engineer call out if needed) for which I never agreed to. Apparently a letter which was addressed to my mother in law (I am the account holder, she was the original) was sent to inform…
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ITV player advert problems driving me mad
Hi We recently bought Toshiba 32LL3A63DB TV. While watching ITV player ,the programme runs fine till about 30 sec before advert and during advert-where the sound goes mute.In fact we can predict the advert is about to come when the sound problem starts. We have not noticed any problems with other channels so far.But my…
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Goodbye Virgin Media!
Finally, I
can say ‘Goodbye’ to Virgin Media. I have been waiting for this price increase
for the last year after a mis-selling experience by their outbound retention
team in January 2020 which damaged my credit file and caused undue stress, the
complaint went on for months due to Virgin Media / Mobile incompetence…
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PlusNet call charges again.
for the second time with this company, I've found myself subject to unexpected charges. I can't exactly complain because they'll just tell me it's my fault for not keeping an eye on the number of minutes used. Thing is, it's not exactly convenient to keep tabs on how many minutes I had used and their website is so bloomin'…
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Headphones for Samsung TV
Hello I posted this is the techie forum, but think it might be better asked here I purchased these headphone for my TV: JBL Tune 510BT Wireless Bluetooth Headphones - Black https://www.currys.co.uk/products/jbl-tune-510bt-wireless-bluetooth-headphones-black-10223960.html I think I've messed up, it appears there for a…
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Why doesn't the BBC diversify?
I'm in the market for a new and reliable BB provider - ideally with landline and TV provision for a reasonable price. Reading the monthly amounts being paid is making me feel faint...I just wouldn't get value from paying £50+ pm. Plus none of the providers seem as reliable as I would like. My question is a theoretical one:…
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Digital Roll out
Here in Teneterden Kent we were hit with storm and being digital telephone line so for 17hrs had no electric or internet and no mobile signal too due to the storm. Why are they still rolling this out? what happens if there was an emergency? Can anyone help?
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Sim card contract with O2 Question?.
My Broadband/landline/simcard/tv contract with Virgin Media was coming to an end in March 22. Back in January I got an email from Virgin saying that they were going to raise the price of my package by £4. Read an email from this site saying that I could use this to renegotiate my package and as it was coming to and end…
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Virgin Media - Phone and TV only required
My elderly parents have Virgin Media but only have a Phone Line and TV. They switched to Virgin (Telewest) years ago when BT put a telegraph pole outside their house and father wasn't happy. They don't want/believe in the internet (don't ask!). They have Talk More International Anytime, TiVo Monthly Fee, Player TV (M),…
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Awful experience with NOW Broadband
Just wanted to share the shocking experience I'm having with NOW Broadband, in the hopes of warning off any other potential customers who may be duped by their website. When Virgin announced their price rises I took the opportunity to quit the contract early, hoping to say goodbye to The Worst Customer Service In The World…
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BT Bill & Death
My mother in law died in November last year. She was elderly, severly disabled and registered as blind. Due to covid and health issues we were unable to travel 500 miles to sort out her apartment and the bills. We notified BT that she had passed away. They have cancelled the contract but billed for 3 months after her…
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BT Essentials
Hi Everyone, I hope someone can help. Today I spoke with BT about their offer of the essentials package to low income families, however because the ESA benefit is in my wifes name and the BT account is in my name they wont help us, they told me that they could create a new account in my wifes name but I would have to pay…
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Cancelling Virgin Media - Providing 30 days notice after the minimum term of contract has ended
A totally exasperating experience. My oomph 18 month contract came to an end earlier this month. I started out online wondering what revised terms I could sign up to. When I went on the website all I could do as an existing customer was go on to their chat to find out. I soon found this was getting me nowhere so said it I…
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Alternative to virgin or sky
I currently have virgin, broadband, tv, phone paying £71 per month, going up to £76 soon. I really want to either get the cost down or an alternative cheaper option. My tv package at the moment is quite basic so im not paying for any extras, also dont even use my landline. Ive had sky before, not really keen so thats not…
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Virgin media - home move contract issue
Hi all, Bit of a tricky one. Done some searching but couldn't find a recent thread on this. I'm looking to move house later this year, could be 3 months, could be 9 months. I've got Virgin broadband and its due for renewal. They will only offer me an 18 month contract but I can't commit to that as my worry is the next…
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How to watch F1 on TV?
What is the best way? We are with Virgin for TV and BB. Looked at the Virgin prices but they want me to pay £31.75 extra a month for it!
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Are Freesat Recorders Now Obsolete Due To All The Iplayer And Catch Up on the Internet?
Are Freesat recorders no longer needed. They seem to be not always available.
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Virgin tv package, what channels do i get?
I currently have fun tv, m200 broadband with virgin and paying £75 per month. Phoned today and explained that my package is to expensive, so they have changed my package to mixit tv and m100 broadband. 18 month contract for £45 per month. I could hardly understand the gentleman on the phone who i was talking to so didn't…
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