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High cost for Telephone only accounts
My 98 year old Mother lives on her own and has a BT phone only account which she is paying far more for than a WIFI account. She is unable to use mobile let alone use WIFI but her telephone is her lifeline and is linked to a security button she carries around her neck. I want all telephone companies to give these elderly…
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Sky TV Bill Increases
We are coming up to the end of our contract with Sky and I'm looking for some advice on how to go forward from here. We are currently paying £78/month for SkyTV and Broadband/home phone. Our package includes Sky Signature (£11), Ultimate TV Addon (£5), Sky Cinema (£9), SkyHD (£7), Multiscreen (£11), UltraHD (free). The…
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EE Default
back in 2018 I went to prison . I wrote to EE in Feb 2018 from prison informing them about my situation and I want them to place my account on hold. EE received the letter Jan 19. unknown to me EE had placed a default on my credit file. I tried to resolve the dispute with EE to no avail , I went to the ombudsman , gave…
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Trying to do the math around a new Tesco Mobile contract vs staying with EE and buying the handset.
Hello All, I'm trying to figure out whether it would be better for me financially in the long run to move to Tesco mobile from EE on a new contract in order to get the handset that I am after, or to stay with EE, purchase the handset outright and downgrade the airtime/data contract with them. It's highly likely that I am…
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Sky disconnect phone number?
Can anyone tell me the phone number for Sky disconnect please. Tried several numbers and can’t find anyone to talk to or answer the B phone. I am disabled and it’s so frustrating. If anyone can help I would be most grateful …I need to reduce my bill and am hoping to get a discount . Thanks very much.
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Sky TV. Is it worth cancelling and then start as a new customer
We've been with Sky tv ever since it first arrived I think. We have moved house 4 times since. We've got discounts but the bill per month is close to 100 and expected to increase by about 9 pounds. What if I was to give them cancellation notice and my wife who has her own bank account etc bought Sky TV services as a new…
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Any providers left that allow free data roaming?
I've been on a Three Advanced sim for years, typically paying between £7 and £10/month for unlimited calls, texts, and between 8 and 12GB of data a month depending on contract, which included roaming in most countries, particularly in the EU and USA where I've used it quite a bit over the years. However, this is coming to…
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Early termination fee from BT
I rang about a SIM only deal from BT as my old phone deal with handset was old and had bought a handset. I was also asked if I'd like a new deal on the broadband, I did explain we were selling the house but told I could take the deal with me. I am now homeless and being charged £591.98 for early termination fee. Can I…
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Rogue calls to 123 from my BT landline
I checked my BT bill today and noticed 3 calls of 1 second to 123 (the speaking clock apparently). They were made on a day when we were away so I knew we couldn't have made them. I contacted BT and they refunded the money - £1.50. After I called them I searched to see if it had happened to anyone else. Apparently it's been…
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How to cancel and contact sky
I use my father’s sky account and have for a few years as he had a good deal and I lived at home with my parents and my daughter, they now live in America and I carried on with his account as easier than cancelling and starting again. It is in his name but my email and my address. My question is how do I cancel this…
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Phone fraud ? how does this work?
Over the last couple of days I have had an odd time with a phone scam. I know I must be daft (mostly tired). First they rang me offering a dealon a new phone that seemed great. I initially declined as I am nearing the end of my contractetc. They called me again and I got them to send an email confirming the offer etc,…
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New Remote Control
We need a new remote control for our television, it's a Technila which was purchased from Tesco's some years ago. I've searched on line but can only find remotes for the big brand names. Can anyone help please and advice where I could purchase a remote for this make of tv. Thank you.
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XLN Charge for Business Assurance unless you opt out
I've just discovered that XLN have been charging my account an extra £4.95 per month for a "business assurance" cost (to insure me for an engineer call out if needed) for which I never agreed to. Apparently a letter which was addressed to my mother in law (I am the account holder, she was the original) was sent to inform…
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ITV player advert problems driving me mad
Hi We recently bought Toshiba 32LL3A63DB TV. While watching ITV player ,the programme runs fine till about 30 sec before advert and during advert-where the sound goes mute.In fact we can predict the advert is about to come when the sound problem starts. We have not noticed any problems with other channels so far.But my…
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Goodbye Virgin Media!
Finally, I
can say ‘Goodbye’ to Virgin Media. I have been waiting for this price increase
for the last year after a mis-selling experience by their outbound retention
team in January 2020 which damaged my credit file and caused undue stress, the
complaint went on for months due to Virgin Media / Mobile incompetence…
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PlusNet call charges again.
for the second time with this company, I've found myself subject to unexpected charges. I can't exactly complain because they'll just tell me it's my fault for not keeping an eye on the number of minutes used. Thing is, it's not exactly convenient to keep tabs on how many minutes I had used and their website is so bloomin'…
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Headphones for Samsung TV
Hello I posted this is the techie forum, but think it might be better asked here I purchased these headphone for my TV: JBL Tune 510BT Wireless Bluetooth Headphones - Black https://www.currys.co.uk/products/jbl-tune-510bt-wireless-bluetooth-headphones-black-10223960.html I think I've messed up, it appears there for a…
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Why doesn't the BBC diversify?
I'm in the market for a new and reliable BB provider - ideally with landline and TV provision for a reasonable price. Reading the monthly amounts being paid is making me feel faint...I just wouldn't get value from paying £50+ pm. Plus none of the providers seem as reliable as I would like. My question is a theoretical one:…
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Digital Roll out
Here in Teneterden Kent we were hit with storm and being digital telephone line so for 17hrs had no electric or internet and no mobile signal too due to the storm. Why are they still rolling this out? what happens if there was an emergency? Can anyone help?
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Sim card contract with O2 Question?.
My Broadband/landline/simcard/tv contract with Virgin Media was coming to an end in March 22. Back in January I got an email from Virgin saying that they were going to raise the price of my package by £4. Read an email from this site saying that I could use this to renegotiate my package and as it was coming to and end…
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