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BT refusing to allow payment plan
Hi everyone - I’m really stuck at the moment and genuinely concerned as to what to do. I’ve bought a house so (unfortunately) I’m living with in laws until I can get a move in date as I was renting previous to this. I cancelled my BT plan and knew it would be a fair amount of money .. however, the bill has came through at…
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EE money saved in month 24
Bought an iPhone in 2020 on a 24 month EE contract, £79 per month. Contract end 1 June 2022. A couple of days ago I was able to move to SIM only, £11 per month. New tariff started immediately, saving me £68!
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Coming to end of min term with 3….What happens
Ok…so I’m about 2 months away from the min 24 month term in my 3 contract with phone…unlimited all with a Pixel 5 now no doubt my monthly charge includes a piece for paying off the phone….it’s not a separate charge for airtime / phone device. 2 things Will 3 reduce my monthly bill has no doubt I’ve paid for the phone ? Can…
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Broadband and phones
Upgraded from Fibre 65 to Full Fibre 150 on TalkTalk on 4th March. Before that checked that I could continue to receive phone calls as I had seen that they may not work with full fibre . Assured on phone and in writing ( chat) that it would. Adviser explained that they would run a new Broadband line and alongside a copper…
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Nowtv Landline Phone Not Ringing
Hi I've logged a fault with Nowtv broadband for my dad's phone which is not ringing when an incoming call comes in. It connects if you pick it up. We've tried removing everything and connecting the phone to the test socket behind the backplate but no joy, Also tried my phone in the test socket. Looking online it looks like…
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Netflix Denying Knowledge of Downgrade
In March Netflix announced a price increase so I downgraded my account to £10.99 a month. It was due to change 28/04/22 and I got a confirmation email. Cone today, not only did I get billed £15.99 but Netflix are denying all knowledge of my downgrade / plan change. Despite having the confirmation email in March they won't…
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should I ignore this phone bill
I decided to upgrade to a new phone, as my old one was running low on storage and was now out of contract on the 3 network.I was unable to receive the new one at their official store after ordering, as the staff believed I did not have sufficient ID (I had a print of the order but they wanted an additional item with an…
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Samsung Care+ for Smartphone
Hi Recently ordered a new phone from Samsung and added Samsung Care+ One Month Free (Does not renew), thinking the phone would be covered for the first month in case of any damage then it would cancel with no extra charges. When the phone was delivered got an email with the Care+ documents that say the policy is for 2…
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Tv in kitchen
Hi - I was with sky, I’m in my months notice period. I had a Q box in the living room & a second one in the kitchen. I like to put A programme on (pre recorded) & move between the two rooms watching a bit in each. I’m buying a 4k freesat 2TB box for the living room. What do I buy for the kitchen, I don’t have satellite…
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Free phone calls to Ukraine
1p mobile is offering free phone calls to Ukraine to fixed lines and mobiles to customers. The minimum charge to run the phone per year is £30. They have all the information on 1p mobile on this site I have been with them since 3 tripled some charges so it is a lot more expensive for me but it's the cheapest option I could…
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Any OneStresm Broadband Customers Here?
Hi, I'm looking for some help from existing OneStream customers. I'm looking to sign up to their services but I really need to ensure the WAN IP address is a public one as I need to remotely connect to the router. I've tried their help and they are "almost certain" that it is a public address but I wanted to see if anyone…
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Millions more Vodafone customers will see their bills rise by 8.2% from 1 April
Millions more Vodafone customers on a mobile, tablet, smartwatch or broadband contract will see their bills rise by 8.2% from 1 April. Here's all you need to know about who is affected and what's happening... Read the full story here: Millions more Vodafone customers will see their bills rise by 8.2% from 1 April - here's…
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Cancelling Now TV
I have tried cancelling Now TV for three months now! Cannot find cancel Now TV on website. Help!!
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Amendment to package following bereavement
Apologies if this isn’t correct place to post; I have searched. Following my husband’s death I requested Virgin Media amend our full media service to my sole name. In the same letter, I requested the sports add-on was cancelled and I also requested an up to date hub. We’ve been customers for years and our contract…
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Switching from BT to Plusnet
BT Contract for mobile and broadband expires next month. Been shopping around and Plusnet can offer me the same, but for about £18 less per month. I could ring up BT and ask for a discount in exchange for me signing another contract but doubt they can match what Plusnet can offer. Main question is. How do I transfer my BT…
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Any way to avoid Plusnet broadband early termination fees?
Hi, As per the title I'm wondering if I have legitimate grounds to avoid my Plusnet broadband early termination fees. Contract expired in December and I called up knowing I was moving house and was advised i could port my broadband to new house, so I renewed contract for 18 months. Having been a happy customer for 10+…
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Using 18185 from contacts.
I have to dial 18185 number for all my calls. I want to store some contact numbers and use speed dial. Does anybody know whether I can dial 18185 then the numbers I want to dial without pausing or do I need to dial 18185 then pause following by numbers I want. Thanks
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Vodafone's Voxi brand extends £10/mth mobile Sim deal to more millions of households on benefits
Vodafone's Voxi brand has expanded who is eligible for its discounted mobile tariff to include those claiming disability living allowance (DLA) and personal independent payments (PIP). It means they can now get unlimited data, calls and texts for £10 a month. However, if you don't use a lot of data there are cheaper Sim…
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sky glass
hi all first post so please be gentle ! i have had several mail shots about sky glass seems great BUT you have to sign up for 48 months intrest free but the tv you get only has a 2 year warrenty ???? id like but dont want to me stuck with a tv that possibly cant be repaired after 2 years at a resonable price or not at all…
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Free or cheap device to telephone VOIP
Does anyone know a provider for this please? We've just switched from copper to FTTP in order to upgrade from basic broadband to basic fibre. At no point did new provider tell us that we would lose access to telephone, the engineer said when he connected new cable that he would leave the old one up so that our telephone…
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