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Virgin Oomph Dim
Am still on the Virgin Oomph package with the included sim. Am switching to BT for broadband though and cancelling virgin soon, however I'm more than happy with virgin mobile and happy to move onto a 24 month contract for the VM sim I want. I've asked virgin about this though and they seem to be confused and noncommittal…
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0844 number
I hold up my hands. I was stupid. I phoned a business with 0844. I'm usually good with using the alternative number website, but was in a rush this time and forgot. Is a business obliged to put the cost of their phonecalls anywhere on their website? Preferably somewhere obvious and not on a sub-page of a sub-page in FAQ?…
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Virgin Media Haggling
Virgin Media is offering automated discounts to cable customers put on hold who call up seeking a price cut, MoneySavingExpert.com (MSE) has learnt, although we've heard of users securing far better deals if they stay on the line and haggle in person. Read the full story here: 'Virgin Media offers automatic discounts to…
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Mobile Phone Upgrade Advice - iphone 13
Hi Guys - just after some advice please regarding Mobile Phone Upgrades.... (it all seems to have changed now and after going instore they explained about 2 separate payments, one for the handset and one for the tariff - it began to sound confusing). I'm with Vodafone, I currently have the I-phone XR and have had this for…
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Will Talk Talk refund by reverse direct debt ?
Hello I've recently moved from TalkTalk to Vodafone for the broadband. As Talk Talk charge up front, for most of the last month I've paid for I was actually on Vodafone. From reading other posts I see I should get a credit for this on my next months bill which will be my 'final bill'. My question is does this automatically…
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Have Virgin Media Retentions Stopped Negotiating??
I've been with Virgin Media for about 25 years. Well, my cable company was called something else back in the day and eventually/unfortunately it got bought out. My current contract is due to end in mid-June. I have... Big Bundle TV (I think that's what they're calling it now) Sky Movies added M100 broadband I also have a…
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Cheap landline plan
My 90 yr old mother lives alone in a rural area and rarely makes phone calls as she watches every penny. She's needing a "cheap" plan with BT, if there is such a thing. Thanks for any advice.
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1p Mobile Talker chargeable calls clarification
I'm considering the 1p Mobile 'Talker' deal at £36 for the first year and one of the terms is; "Any chargeable calls or texts you make, and any additional data you use, will be deducted from your credit. Thereafter, to ensure you can always use your phone for out of bundle calls and texts when you want to, we will…
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Negotiating as an existing customer
Wanted to share my experience with you all. I followed all the suggestions made by Martin and others on the forum and have managed to successfully haggle down my new contract price from the £121.50 originally quoted to £66 a month. That's a whopping saving of £55.50 a month or £666 a year. I was originally offered £80 a…
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SKY TV - Renewal (also some advice for new deals)
Hi guys, could do with some advice here! But first, my advice to new customers. (I use Sky sports for f1 viewing!) Here's how I managed to haggle a great deal out of sky previously in 2019. Basically got myself onto sky tv on to the usual introductory offer with 95 cashback. Got mega discounts with Sky for mobile and TV -…
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Sky broadband and TV alternatives.
Hi, Our Sky TV contract ends on 10th June and our Broadband contract ends on 16th June. Currently paying £57pm for both but price will rocket after the contract ends, guess their hoping to lock you into another contract to avoid that. Looking ahead any recommendations for an alternative, don't particularly want to enter…
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Now TV
I think NOW TV might be the thing to have as I’m leaving sky. I have a new tv in my living room & it has a now app on it. I want a feeesat box thought, as I want to series link & record. My kitchen tv is older, I could get a fire stick. Then could I buy a £9.99 a month account for entertainment only & watch NOW TV on both…
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02/Virgin
Last December I altered my virgin package which resulted in them sending me out a free 02 sim. I didn’t need it as I have 5 contracts with 02 as it is and returned the sim and changed my package again. In march, I noticed that my credit report had dropped so I contacted Experian who told me it was an unpaid 02 bill. I then…
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Vodafone's Voxi to charge hundreds of thousands of customers to roam in Europe from next month
Vodafone's Voxi brand is to start charging new and existing customers to use their mobiles in Europe. From 27 May, hundreds of thousands of Voxi customers will need to purchase a European roaming pass to make calls, send texts and use data abroad... Read the full story here: Vodafone's Voxi to charge hundreds of thousands…
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Builder damaged virgin cable
As above a landscaper damager a virgin cable doing works. Aside for the argument as who pays ? Will virgin charge ?
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Having to cancel TV Licence or Broadband
Due to ill health, I've had to change career and will be attending FE college to retrain in the new academic year. The issue is I won't be able to afford both a TV licence and broadband and will need to choose one. I plan to stay late at college and do my coursework in the library so don't anticipate needing broadband for…
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BT refusing to allow payment plan
Hi everyone - I’m really stuck at the moment and genuinely concerned as to what to do. I’ve bought a house so (unfortunately) I’m living with in laws until I can get a move in date as I was renting previous to this. I cancelled my BT plan and knew it would be a fair amount of money .. however, the bill has came through at…
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EE money saved in month 24
Bought an iPhone in 2020 on a 24 month EE contract, £79 per month. Contract end 1 June 2022. A couple of days ago I was able to move to SIM only, £11 per month. New tariff started immediately, saving me £68!
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Coming to end of min term with 3….What happens
Ok…so I’m about 2 months away from the min 24 month term in my 3 contract with phone…unlimited all with a Pixel 5 now no doubt my monthly charge includes a piece for paying off the phone….it’s not a separate charge for airtime / phone device. 2 things Will 3 reduce my monthly bill has no doubt I’ve paid for the phone ? Can…
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Broadband and phones
Upgraded from Fibre 65 to Full Fibre 150 on TalkTalk on 4th March. Before that checked that I could continue to receive phone calls as I had seen that they may not work with full fibre . Assured on phone and in writing ( chat) that it would. Adviser explained that they would run a new Broadband line and alongside a copper…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
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