Email Addresse

newcastleTSF

Hi. My Mum is older and doesn’t have Wi-Fi ect. Nor does she want to. Today she has phoned Talk Talk about renewing her contract. They have told her she needs an email address on the account, or she can’t have Talk Talk (she’s only got a landline) They’ve said it’s not them, it’s required by Ofcom. Has anyone else heard this? I can’t see anything online about it. 

Thanks

EssexExile

When my dad needed an email address for such things he just used one of mine.

Neil_Jones

newcastleTSF said:

Hi. My Mum is older and doesn’t have Wi-Fi ect. Nor does she want to. Today she has phoned Talk Talk about renewing her contract. They have told her she needs an email address on the account, or she can’t have Talk Talk (she’s only got a landline) They’ve said it’s not them, it’s required by Ofcom. Has anyone else heard this? I can’t see anything online about it. 

Thanks

So set one up then.  Gmail. Yahoo, Outlook.com... other services are available.

Or as above, use one of your own.

newcastleTSF

The point is, it won’t be my mum’s email it’ll be mine. 

It just seems an odd thing for a company to do! Not everyone is online

CKhalvashi

I created one specifically for my father (who doesn't use e-mail or have internet at home, but does use a tablet at work).

Now he's got a smartphone he has this e-mail account going directly to his phone, however the e-mail address pre-dates this by several years. It may be worth doing something similar as required, especially as more and more services are now online.

Neil_Jones

newcastleTSF said:

The point is, it won’t be my mum’s email it’ll be mine. 

It just seems an odd thing for a company to do! Not everyone is online

Probably paperless requirement.

Anyway an email address isn't a bad thing to have.  Since more and more and more is done online these days the hand will be forced at some point.