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Switching away from BT to VOIP help with confusion
Hi, I am paying for a BT line around £22 pm and I actually don't use it that much, mainly now incoming but really I'm throwing money down the drain. I have been thinking that a VOIP solution (not BT or Virgin as they as just as expensive seemingly) that allows me to keep my phone number and allows me to use my existing DEC…
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Moving from Sky to NOW Tv
We have recently moved from Virgin broadband and landline at
£69 a month to NOW at £23 per month so next thing to move is Sky tv with Sky
Sports which they are now charging £78 (I know!) I was thinking of moving to NOW (as really pleased with NOW
broadband and service) We could have the
entertainment package £9.99 and Sky…
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Tour of UK?
Hi all, this is mainly for Martin and his team, sorry. Is Martin here in Northern Ireland doing a wee tour, with some of his team going round about a few days later speaking to people, to "lower costs " of broadband etc? Just seems a bit strange when 2 people turn up on your door step, say they work for money saving…
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BT TV not working despite trying all reset options
BT TV has packed up today for unknown reasons. I've tried to switch off and restart, I've tried the reset options, all of them, including the one that removes all recordings. Despite this, nothing has worked. I'm just getting a black screen. Any suggestions please?
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Virgin Oomph Dim
Am still on the Virgin Oomph package with the included sim. Am switching to BT for broadband though and cancelling virgin soon, however I'm more than happy with virgin mobile and happy to move onto a 24 month contract for the VM sim I want. I've asked virgin about this though and they seem to be confused and noncommittal…
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0844 number
I hold up my hands. I was stupid. I phoned a business with 0844. I'm usually good with using the alternative number website, but was in a rush this time and forgot. Is a business obliged to put the cost of their phonecalls anywhere on their website? Preferably somewhere obvious and not on a sub-page of a sub-page in FAQ?…
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Virgin Media Haggling
Virgin Media is offering automated discounts to cable customers put on hold who call up seeking a price cut, MoneySavingExpert.com (MSE) has learnt, although we've heard of users securing far better deals if they stay on the line and haggle in person. Read the full story here: 'Virgin Media offers automatic discounts to…
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Mobile Phone Upgrade Advice - iphone 13
Hi Guys - just after some advice please regarding Mobile Phone Upgrades.... (it all seems to have changed now and after going instore they explained about 2 separate payments, one for the handset and one for the tariff - it began to sound confusing). I'm with Vodafone, I currently have the I-phone XR and have had this for…
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Will Talk Talk refund by reverse direct debt ?
Hello I've recently moved from TalkTalk to Vodafone for the broadband. As Talk Talk charge up front, for most of the last month I've paid for I was actually on Vodafone. From reading other posts I see I should get a credit for this on my next months bill which will be my 'final bill'. My question is does this automatically…
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Have Virgin Media Retentions Stopped Negotiating??
I've been with Virgin Media for about 25 years. Well, my cable company was called something else back in the day and eventually/unfortunately it got bought out. My current contract is due to end in mid-June. I have... Big Bundle TV (I think that's what they're calling it now) Sky Movies added M100 broadband I also have a…
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Cheap landline plan
My 90 yr old mother lives alone in a rural area and rarely makes phone calls as she watches every penny. She's needing a "cheap" plan with BT, if there is such a thing. Thanks for any advice.
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1p Mobile Talker chargeable calls clarification
I'm considering the 1p Mobile 'Talker' deal at £36 for the first year and one of the terms is; "Any chargeable calls or texts you make, and any additional data you use, will be deducted from your credit. Thereafter, to ensure you can always use your phone for out of bundle calls and texts when you want to, we will…
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Negotiating as an existing customer
Wanted to share my experience with you all. I followed all the suggestions made by Martin and others on the forum and have managed to successfully haggle down my new contract price from the £121.50 originally quoted to £66 a month. That's a whopping saving of £55.50 a month or £666 a year. I was originally offered £80 a…
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SKY TV - Renewal (also some advice for new deals)
Hi guys, could do with some advice here! But first, my advice to new customers. (I use Sky sports for f1 viewing!) Here's how I managed to haggle a great deal out of sky previously in 2019. Basically got myself onto sky tv on to the usual introductory offer with 95 cashback. Got mega discounts with Sky for mobile and TV -…
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Sky broadband and TV alternatives.
Hi, Our Sky TV contract ends on 10th June and our Broadband contract ends on 16th June. Currently paying £57pm for both but price will rocket after the contract ends, guess their hoping to lock you into another contract to avoid that. Looking ahead any recommendations for an alternative, don't particularly want to enter…
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Now TV
I think NOW TV might be the thing to have as I’m leaving sky. I have a new tv in my living room & it has a now app on it. I want a feeesat box thought, as I want to series link & record. My kitchen tv is older, I could get a fire stick. Then could I buy a £9.99 a month account for entertainment only & watch NOW TV on both…
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02/Virgin
Last December I altered my virgin package which resulted in them sending me out a free 02 sim. I didn’t need it as I have 5 contracts with 02 as it is and returned the sim and changed my package again. In march, I noticed that my credit report had dropped so I contacted Experian who told me it was an unpaid 02 bill. I then…
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Vodafone's Voxi to charge hundreds of thousands of customers to roam in Europe from next month
Vodafone's Voxi brand is to start charging new and existing customers to use their mobiles in Europe. From 27 May, hundreds of thousands of Voxi customers will need to purchase a European roaming pass to make calls, send texts and use data abroad... Read the full story here: Vodafone's Voxi to charge hundreds of thousands…
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Builder damaged virgin cable
As above a landscaper damager a virgin cable doing works. Aside for the argument as who pays ? Will virgin charge ?
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Having to cancel TV Licence or Broadband
Due to ill health, I've had to change career and will be attending FE college to retrain in the new academic year. The issue is I won't be able to afford both a TV licence and broadband and will need to choose one. I plan to stay late at college and do my coursework in the library so don't anticipate needing broadband for…
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