Switching services to start a new Contract

113 Posts
in Phones & TV
Hi,
I recently moved home and didn't realise BT would auto-extend the phone contract till it was too late to cancel within the cooling-off period.
My question is, can I switch my service with BT to start a new 24-month contract, then cancel within the cooling-off period of the new contract so I can leave without any penalties?
Thanks,
I recently moved home and didn't realise BT would auto-extend the phone contract till it was too late to cancel within the cooling-off period.
My question is, can I switch my service with BT to start a new 24-month contract, then cancel within the cooling-off period of the new contract so I can leave without any penalties?
Thanks,
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OP, on renewals the 14 days mean you go back to your original contract not cancel the service so no it can't be done
FWIW , if you take a ‘new’ deal and cancel it within the cooling off period , it’s as if that ‘deal’ never existed, so the T&C’s of the original or previous ‘deal’ are reapplied, so if that meant a you were in a new minimum term with ETC to cancel , then that’s the conditions you would be reapplied.