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Switching services to start a new Contract
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Captain89
Posts: 116 Forumite

in Phones & TV
Hi,
I recently moved home and didn't realise BT would auto-extend the phone contract till it was too late to cancel within the cooling-off period.
My question is, can I switch my service with BT to start a new 24-month contract, then cancel within the cooling-off period of the new contract so I can leave without any penalties?
Thanks,
I recently moved home and didn't realise BT would auto-extend the phone contract till it was too late to cancel within the cooling-off period.
My question is, can I switch my service with BT to start a new 24-month contract, then cancel within the cooling-off period of the new contract so I can leave without any penalties?
Thanks,
0
Comments
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There is no cooling off period on contract renewals as far as I am aware.2
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The new phone contract with BT was for 12 months?
Let's Be Careful Out There0 -
HillStreetBlues said:The new phone contract with BT was for 12 months?0
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HillStreetBlues said:The new phone contract with BT was for 12 months?
OP, on renewals the 14 days mean you go back to your original contract not cancel the service so no it can't be done1 -
southsidergs said:HillStreetBlues said:The new phone contract with BT was for 12 months?
OP, on renewals the 14 days mean you go back to your original contract not cancel the service so no it can't be done0 -
TBH , it would be ludicrous if to get out of a contract all you had to do was take out a new contract or extend the existing contract ( the one you are trying to get out of ) then cancel the the ‘new’ deal within the cooling off period , we are all for consumer rights , but that would be taking the ****, there effectively wouldn’t be any contractual obligations anymore if it were possible to do that.
FWIW , if you take a ‘new’ deal and cancel it within the cooling off period , it’s as if that ‘deal’ never existed, so the T&C’s of the original or previous ‘deal’ are reapplied, so if that meant a you were in a new minimum term with ETC to cancel , then that’s the conditions you would be reapplied.0
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