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Social tarrif
Hi contacted BT to try to get a social tarriff only to be told this only applies to people on UC JSA but not people who are disabled on PIP OR DLA this must be discrimination against disabled people by our biggest telecoms provider
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BT Offer
hi, currently on BT paying 28.88 for Fibre with Halo 1 getting about 74mb and phone, and then 13.70 for entertainment package and an additional 5.70 for HD. Total monthly is 48.28. Due for renewal at end of month and have been offered same price to keep everything the same, or 53.99 for double broadband speed and Halo,…
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O2 Roaming Fair Usage Clarification
Hi Everyone, I am on Three SIM only and planning to switch to PAYG , O2 but need some clarification on their roaming policy. ((£10 , Unlimited Text, Unlimited Minutes, 20 GB data) I went to the O2 Store , called them but unfortunately , unable to clear my queries. https://www.o2.co.uk/roamfairuse What are our Fair Usage…
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Do I need a licence?
I am trying to cut back on things like everyone at the moment. I have a CPAP and stair lift that I need and want to cut back on bills. I never watch live TV. I record everything and watch it later on my Sky box, which I am in a contract for. I don't use I player, if I watch the BBC news it is always recorded previously or…
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Red light flashing 4 times on tv
SONY - BRAVIA KDL55W905 Smart 3D 55" LED TV Bought in 2013, light use in bedroom. Yesterday after an hour went to flash as above. We did resets etc would not work. This morning left unplugged i switched off after about 4 hours of working. i then turned on and won't work Connected to sky/neflix etc. The tv screen works for…
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WhatsApp on iPhone
Friend has sent me a photo via WhatsApp that I’d like to use on my phone as her WhatsApp profile. However, as far as I can determine, although I can use that photo in my contacts I’m not able to set it as her WhatsApp profile photo, only she can set that. Is that correct?
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Cancelling Icloud & Spotify for Prime
Am trying to weigh up the pros and cons of cancelling our Icloud and spotify subscriptions and taking out the annual prime membership. As far as I can see it, prime would be better based on my understanding below: Icloud - £7 a month = £84 a year Spotify - £10 a month = £120 a year £204 per year total. Prime - £95 for the…
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Porting phone number - rejected due to "a multi-line number"
Moving my broadband and phone to a new supplier and was expecting to be able to take my existing phone number with me. However I've received the following message In my experience "multi line" is a business solution and nothing to do with a domestic line with a single phone. Are they taking the Michael or has the…
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‘Live’ iPlayer skipping back two hours
I use iPlayer via Freeview Play on a Humax FVP5000T. When watching ‘live’, after a short period of time (varies from a few seconds to several minutes) it skips back to whatever was live 2 hours ago (based on the displayed time in the ribbon at the bottom of the screen on the News Channel/Breakfast program) - from Googling…
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Sky packages or go elsewhere?
My sky package finishes tomorrow .Has been costing me almost £60.00 pm without TV, but including international calls which is useful as we are on the border. I have managed to negotiate then down to £38.00 keeping the international calls or £24.50 per month without. The £38.00 package with calls would probably be best, but…
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How to connect TV to the internet?
Hi all, I have a Logik L39FE12 and wondering how I connect it to for instance watch shows on YouTube and other online things via my phone/laptop/desk top etc? Here's a pic of the back of it. I do also have a sky q box. Thanks all
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Contracts
Hi guys i was with id mobile on contract from 2014 to 2019 i was paying £11.99 a month then went up to £12.99 in 2018. My bank altered me in 2016 that money was being taken out more that my contact amount. I made id mobile aware of this and nothing was done. I now belive they gone bust in irland and other people have had…
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Switching services to start a new Contract
Hi, I recently moved home and didn't realise BT would auto-extend the phone contract till it was too late to cancel within the cooling-off period. My question is, can I switch my service with BT to start a new 24-month contract, then cancel within the cooling-off period of the new contract so I can leave without any…
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Vodafone/Now
Looking at moving away from BT as my contract is up in a few days and I'm paying way over the odds and they don't seem to want to come down much. It appears that Vodafone and Now Broadband offer some of the cheaper deals at the moment, so any thoughts on them please? Or reasons I should stay away from either/both?
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EE £50 120Gb/12 months Data SIM only valid for 6 months
The reality of this deal is that it's actually either £50 for 120Gb of data for upto 6 months, or £55 +faff for 120Gb of data over 12 months, plus £4.55 of PAYG credit. The story: Bought one of these in December and it stopped working recently A phone call to EE revealed 28th Dec 2021: SIM activated 28th Jun 2022: SIM…
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Unlimited landline calls without the 60 minute limit?
All of the "unlimited" call bundles seem to have a 60 minute limit on the calls and if you tip over, you're billed for the whole call. Is anyone aware of any companies which don't have this limit please? It would be good for my aged mother to know that she can just keep talking to her friends and family without worrying…
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Digital voice
I am waiting for my ISP to provide a Digital Voice service together with FTTP. I understand that there are four ways of connecting to the service: [1] plug a 'phone into a router port; or [2] connect a DECT 'phone to the router wirelessly; or [3] connect a VOIP 'phone to the router wirelessly; or [4] download an Android…
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VOIP Back up.
It seems most Broadband providers are turning to full fibre, at least if you want a decent deal. This involves removing copper cable so fixed landlines no longer work in event of powercut. I did look at Vodafone, they said nothing available as back up. Talktalk initially said they could supply a 'back up box'. This would…
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BT Broadband - Do they have a "win back" team?
We've reached the end of our 24M contract with BT. We paid £34.99 at the start for Fibre 100 and now pay £39.xx due to the RPI increases. New customers are getting Fibre 500 for £30.99 a month but the best they will offer me is the Fibre 100 for £34.99 again. I called to cancel, they wouldn't budge and said if I found a…
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BT charges
Just reviewed my BT billing. Is it me or is there scope to simplify billing and tariffs. Not easy to work out if you are on the best broadband and calls package. You have to go onto a separate web site to find details of all the available packages. Unfortunately I cant post the link
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
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