Blocking TalkTalk Landline Scam Calls Help please.

binao

Fed up with rubbish scam calls.

When  I select Block number in Options, (edit.  Options on fone), I am asked for an "Access Pin".

Is it a default pln or what.

1234  etc gives pin incorrect @#$%

Tried ringing tt. Long wait, then no help. @#$%^& 

Please help.

Edit. Ps fone is bt6510 additional handset charger 067417

Neil_Jones

If this is the "options" on the phone (as opposed to any options in your "My Account" or similar section on the website) then TalkTalk aren't going to be able to help you.

The default pin should be in the user manual you had with the phone (and may tell you how to reset it if has been changed).  If you no longer have it, Google for it.

victor2

As above, nothing to do with TalkTalk, it's a feature of the phone. Try 0000 as the PIN.

Devongardener

You can block numbers with TalkTalk Call Safe, available on your online account 

Peter999_2

Hi Binao.

At some point someone has set the PIN on your phone.   Don't worry though, it can be reset.   If you visit this page https://manualmachine.com/bt/bt6510/2545109-user-manual/  and look at page 19 it explains how to reset the PIN.

Hope this helps

binao

Neil_Jones said:

If this is the "options" on the phone (as opposed to any options in your "My Account" or similar section on the website) then TalkTalk aren't going to be able to help you.

The default pin should be in the user manual you had with the phone (and may tell you how to reset it if has been changed).  If you no longer have it, Google for it.

Thanks. Have edited OP.

binao

victor2 said:

As above, nothing to do with TalkTalk, it's a feature of the phone. Try 0000 as the PIN.

Thanks. 0000 don't work 

binao

Peter999_2 said:

Hi Binao.

At some point someone has set the PIN on your phone.   Don't worry though, it can be reset.   If you visit this page https://manualmachine.com/bt/bt6510/2545109-user-manual/  and look at page 19 it explains how to reset the PIN.

Hope this helps

Thanks @Peter999_2

Change pin is page 30. Link stops at pg19 calling features.

victor2

You can download the manual for free from here:
https://www.bt.com/help/user-guides/
Just search for BT6510.
It looks like you'll have to do a reset through the menu and delete all existing settings to reset the pin to 0000.

binao

victor2 said:

You can download the manual for free from here:
https://www.bt.com/help/user-guides/
Just search for BT6510.
It looks like you'll have to do a reset through the menu and delete all existing settings to reset the pin to 0000.

Thanks  @victor2

Followed link.

Result, "unable use downloads".?????

Download files all the time, they appear  in "my files"

Why is everything  becoming so complicated now. Today's updates mess up your tech.

Thanks again 

Robin9

Why not use Talk Talks Call Safe as post above ?