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Leaving Sky Do I have to give them Notice?

sarahj1990
Posts: 72 Forumite

in Phones & TV
My phone and broadband Sky contract finishes on the 30th November. I am going to leave Sky and join Talk Talk. I dislike contacting Sky as last time I was on hold for 25 minutes and their customer service is terrible. Can I leave Sky on 30th November and join TalkTalk or do I have to give Sky notice that I am cancelling. Any feedback appreciated.
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sarahj1990 said:My phone and broadband Sky contract finishes on the 30th November. I am going to leave Sky and join Talk Talk. I dislike contacting Sky as last time I was on hold for 25 minutes and their customer service is terrible. Can I leave Sky on 30th November and join TalkTalk or do I have to give Sky notice that I am cancelling. Any feedback appreciated.Sign up with TalkTalk through the website and you need speakth not to Sky.Note that exit fees will apply (pro-rata) until Nov 30.1
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Neil_Jones said:sarahj1990 said:My phone and broadband Sky contract finishes on the 30th November. I am going to leave Sky and join Talk Talk. I dislike contacting Sky as last time I was on hold for 25 minutes and their customer service is terrible. Can I leave Sky on 30th November and join TalkTalk or do I have to give Sky notice that I am cancelling. Any feedback appreciated.Sign up with TalkTalk through the website and you need speakth not to Sky.
Edit: nvm, i see op literally says its phone and broadband. ignore me1 -
Your contract doesn't end on 30/11 . Your minimum term does. Do nothing and it continues as before, though possibly at a different price.
You normally need to give 30 days notice, but check your contract to confirm.
PS: if you think waiting 25m for CS on Sky is 'terrible', then TT is not going to be the right move for you...No free lunch, and no free laptop0
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