Leaving Sky Do I have to give them Notice?

My phone and broadband Sky contract finishes on the 30th November. I am going to leave Sky and join Talk Talk. I dislike contacting Sky as last time I was on hold for 25 minutes and their customer service is terrible. Can I leave Sky on 30th November and join TalkTalk or do I have to give Sky notice that I am cancelling. Any feedback appreciated.

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,531 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    My phone and broadband Sky contract finishes on the 30th November. I am going to leave Sky and join Talk Talk. I dislike contacting Sky as last time I was on hold for 25 minutes and their customer service is terrible. Can I leave Sky on 30th November and join TalkTalk or do I have to give Sky notice that I am cancelling. Any feedback appreciated.

    Sign up with TalkTalk through the website and you need speakth not to Sky.

    Note that exit fees will apply (pro-rata) until Nov 30.
  • m-holland
    m-holland Posts: 223 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    edited 2 November 2022 at 1:55PM
    My phone and broadband Sky contract finishes on the 30th November. I am going to leave Sky and join Talk Talk. I dislike contacting Sky as last time I was on hold for 25 minutes and their customer service is terrible. Can I leave Sky on 30th November and join TalkTalk or do I have to give Sky notice that I am cancelling. Any feedback appreciated.

    Sign up with TalkTalk through the website and you need speakth not to Sky.


    Do we not need to clarify whether OP is referring to Sky TV, or Sky Phone and broadband?

    Edit: nvm, i see op literally says its phone and broadband. ignore me
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Your contract doesn't end on 30/11 . Your minimum term does. Do nothing and it continues as before, though possibly at a different price.
    You normally need to give 30 days notice, but check your contract to confirm.
    PS: if you think waiting 25m for CS on Sky is 'terrible', then TT is not going to be the right move for you...
    No free lunch, and no free laptop ;)
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