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Moving away from BT to different internet & phone provider
My BT contract (Fibre 2 and no free telephone calls) is coming to an end, the price will increase from 28.53 a month to £34.53 on 13 January 2023. I'm thinking of changing to another provider. Since I can't have Virgin, it seems the best offer is Full Fibre 100 (Vodaphone) £18.79 effective monthly cost, but I will need to…
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Broadband Deals/Links That Are Not Getting Honoured - Vodafone and Virgin - New business model?
Hi, I have just signed up to 2 separate deals and wanted to know if other users for the deals are getting voided or ignored as a new practice to stop paying customers the deals or am I really that unlucky? And this isn't the first time this has happened. I purchased and setup one for my parents house - MSE Vodafone with a…
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BT Broadband and landline do not want TV package - recording help.
Hi. looking at leaving Virgin and going to BT full fibre for Broadband and Landline (as need it for elderly relatives). As we do not want / need the tv package, is there anyway I can get a recording box from them without a tv package. We have Amazon, Netflix and at the moment Apple tv as well as freeview, so dont feel like…
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Will my bill increase by inflation if my mobile contract started in January this year?
Will my bill increase by inflation if my mobile contract started in January this year? I cant seem to find the information online. I remember when I started my EE contract in December a few years ago but my bill did not increase in the following April. I want to switch to Vodafone and was curious if it will be the same. If…
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Phone calls to UAE
I’m trying to find the cheapest way to make phone calls to my son’s mobile in UAE. At the moment I pay £10 a month on my sim only Vodaphone bill for a 75 minute call which takes it to £28 a month. I would like to get a cheaper sim deal but would then pay a lot more for the UAE calls. I have looked on line and found…
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out of contract with Sky
Have been with SKY for nearly 22 years and am a Diamond VIP customer, currently my bill is £124.50 a month (TV £89 + £35.50 Broadband +Talk). On speaking with Sky in order to see about reducing the price, the best offer I got was £107.50 which would include Netflix (currently I pay separately to Netflix) for the 1st 4…
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NEXTGEN Mobile phone insurance
Has anyone dealt with this company before for Mobile phone or gadget insurance? https://gonextgen.co.uk/ I am looking to take out a mobile phone insurance and found them to be cheapest for annual payment with only £70 for excess.
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Email Addresse
Hi. My Mum is older and doesn’t have Wi-Fi ect. Nor does she want to. Today she has phoned Talk Talk about renewing her contract. They have told her she needs an email address on the account, or she can’t have Talk Talk (she’s only got a landline) They’ve said it’s not them, it’s required by Ofcom. Has anyone else heard…
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Moving home, Sky broadband not available
Hi all, I wondered if anyone could help. I currently have sky broadband, tv and talk, no longer in the contract period. But we are moving house at the end of January. I was going to call and threaten to cancel to get a better deal soon anyway. Sky contacted me to let me know the people moving into ours had been in touch to…
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Get rid of Sky landline and broadband? Rarely use landline.
I'm not highly knowledgeable about technology. I've originally had a good deal with Sky for a landline, and broadband and sky Tv. I rarely use my landline, and now I've got a Lebara sim (and will be signing up for a sim contract soon) i use it even less. I am out of my sky contract now on a rolling contract , and I spoke…
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Currys Chief Exec
Does anyone have an email address?
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Miss -selling by Sure Communications
Hi, i'm new to this site and would kindly ask if anyone might be able to give me some advice on what I can/should do next regarding a contract I have taken out with a company called Sure Communications. I'll try to keep it short. I was cold called just over a week ago by sure and talked into changing my 4 mobile monthly…
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Sharing my Netflix with someone - how likely I'll get booted?
https://help.netflix.com/en/node/24926 So I'm on the Standard plan so as I understand it, my account can show on 2 devices at once but it says at the top "single household". A family member got their Netflix through someone else but there were issues with the account because this person turned out to be giving their…
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TV Licence, i am sure i don't need one?
I have a rented apartment, i listen to talksport on my mobile app and i also have a firestick with all sports etc on which i watch but i dont watch bbc etc. I cannot remove the aerial as it is rented. I keep getting letters saying £1000 fine if don't purchase. Shall i just ignore them? the last one says it is notice of a…
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JC international Acquisition Talk Talk N1SDT Claim Form
Hello, this is my first time ever getting something like this and I have no one to help me and am unsure where I can turn to. I have just received a Claim Form and I'm overloaded with information. I signed up for Talk Talk in 2020 and was in my first-month contact before contacting them to explain I was going to be moving…
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Ofcom compensation scheme
In August this year we and our neighbours found ourselves without our landlines. Fortunately we didn't lose our broadband connections so with a little ingenuity and by getting one of our very elderly neighbours a mobile and PAYG sim card we just about managed. I reported the loss of service as soon as I was aware and…
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Plusnet - customer service from hell!
Not sure I've ever had worse customer service from a company - just putting this here to warn other people as they currently offer the cheapest broadband deal on MSE. - We requested an upgrade to full fibre in September - Appointment was a month later - engineer failed to show up when my wife took the day off work. -…
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Oh the design 😢
Got BT's Home Essentials and went for the 67Mb package, simply because it was giving me more speed at a reduced price. When the gear arrived I was surprised at how antiquated the handset looked. The phone itself felt cumbersome, and to enter names you had to go through the old system '3 short taps' if you wanted to get to…
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Mobile phone contract
Hi, I have been with my mobile phone company for several years & in May this year I received a phone call from them telling me I was eligible to upgrade my phone and contract with no cancellation fees continuing with the same phone number . I agreed to a new 2 year contract, upgrading my phone with them in place of my…
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Google map - gone silent - can it be fixed?
Suddenly, and without any reason I can find, Google maps has stopped giving street by street instructions. Bluetooth works fine, sometimes maps makes a sound, but otherwise its silent. Without bluetooth no directions either. Been through Settings, can't find any way to turn it back on. Ways directions are fine. Any way to…
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