-
What's the easiest way to leave Virgin Media??
Tried to cancel VM today but the guy pretended to have computer problems and hung up. They don't respond to WhatsApp messages. I told them I was giving 30 days notice as per the contract. Tempted to just cancel the direct debit now, it's not my fault if they ignore messages they have acknowledged receipt of (with an…
-
TV licence
Hi Looking for any help or guidance before I contact the TV licencing people. I cancelled my TV licence in May 2022 as we realised we weren't watching much TV and happy to miss BBC and only watch things on catch up etc. The licence was due to expire anyway around that time so thought would be good time to not bother…
-
Unlimited data
I’m after an unlimited data sim for a mobile broadband 4g dongle so I can stream to my phone/tablet. Are there any genuine UNLIMITED card about or are they limited when you’ve reached a certain limit.
-
Am I eligible for BT's Landline Only Contract?
We have a BT landline that we want to keep and are not currently on any package as until recently we had free calls from our ISP, which was not BT. We have recently moved to another ISP (also not BT) to get fibre broadband. This company does not offer any packages including calls and I have been thinking that we need to do…
-
Q. BT Digital Voice
Appreciate sharing experience. Digital Voice, BT Home phone service. Not by own choice. I was switched over from the home phone service (PSTN network) migrated to Digital Voice automatically. Digital Voice works through broadband connection. Concern Power Cut. Possibility of we are going to experience recursing power cuts.…
-
Landline question
I have a landline with BT which has a really memorable number, and as I'm the secretary of a local club, this number is on a lot of club publicity material which we don't really want to have to reprint. The problem is I never use my landline for outgoing calls, so I'm looking for a solution that will cost less than my…
-
Will BT help an elderly person change their inappropriate contract they can't afford
Hi Anyone had any experience and success with reducing the cost of a BT contract? Quick rundown on the situation: This is a recently bereaved friend in his 80's and I have just found out he has the following contract with BT: - Full fibre 100 broadband £65 per month - 700 inclusive minutes £8 - Now Entertainment and Cinema…
-
Virgin Media price increases
I'm thinking about switching to Virgin Media for broadband and tv, and I was wondering when do they usually increase their prices? Also, roughly how much have they increased their prices over the last few years? If they increase their prices within my contract, would I be able to leave without incurring a charge?
-
Sky TV Account - Can't access my details.
Good morning, So i have had this for a while, i can log into my sky account through a browser (On any device), and all is fine, but when i click on "My Bills" I get a "This page is Restricted" When i click on 'Your products' I get "Technical Error". Chat is useless, just keeps telling me to clear my cookies etc, which I…
-
Is sky worth it
Hi all So our virgin deal ends in September and we were looking at changing providers for broadband and TV. Not bothered about the phone line. So we pay 37 a month for 100mb and the mixit package with virgin. Now I looked that sky and they have alot more channels for 39 a months but the problem is I don't know if they will…
-
Mplc
Hi all, I'm after some advice. I own a pub and have been contacted by MPLC to say I need a licence as we have TV's in our bar area. We only show live sport, rolling news and music channels which as I understand means we are exempt from needing a mplc licence. However, when I challenged this, they are now saying we need one…
-
The social tarriffs
Hi I am with Sky and have Broadband, phone and SkyQ. We only have the basic package and are paying £53 a month. I am medically retired due to a stroke and I am on ESA and PIP. Would the social tariffs advertised by sky apply to me as it says on their site its only available for people on UC and pension credit . Thanks for…
-
BT Have change landline number without 'permission'
Hi, I'm a bit resigned to the situation,but thought it worth posting to see if there are any suggestions as to potential next steps. I set up a BT phone and broadband connection for a family member who was previously on Sky phone and broadband. The BT package is the Home Essentials package, which has a good fibre broadband…
-
Sky Q and cancelling
I am rather stuck with Sky Q because of the demands of the rest of the household. The cancellation clause reads as follows: "A minimum of 31 days’ notice (cancellation period), which can’t end before your minimum term finishes, is required to cancel your Sky TV services." My contract ends 20th December. My current prices…
-
Landline out of Router
I see for new deals, the phone now needs to be connected into the back of the router, for example Virgin and BT (digital voice) are doing this. Does anyone know if vodafone are doing it ? or any others ? thanks. These don't work in a power cut.
-
Need advice on broadband speeds
So after getting frustrated with virgin whilst negotiating my contract I cancelled, there was a VERY attractive deal with BT but unfortunately that was running out the day I decided to cancel so I signed up. As I suspected the day after Virgin rang me 4 times. I've yet to speak to virgin to see what they're offering but I…
-
Blocking TalkTalk Landline Scam Calls Help please.
Fed up with rubbish scam calls. When I select Block number in Options, (edit. Options on fone), I am asked for an "Access Pin". Is it a default pln or what. 1234 etc gives pin incorrect @#$% Tried ringing tt. Long wait, then no help. @#$%^& Please help. Edit. Ps fone is bt6510 additional handset charger 067417
-
Leaving Sky Do I have to give them Notice?
My phone and broadband Sky contract finishes on the 30th November. I am going to leave Sky and join Talk Talk. I dislike contacting Sky as last time I was on hold for 25 minutes and their customer service is terrible. Can I leave Sky on 30th November and join TalkTalk or do I have to give Sky notice that I am cancelling.…
-
Social tarrif
Hi contacted BT to try to get a social tarriff only to be told this only applies to people on UC JSA but not people who are disabled on PIP OR DLA this must be discrimination against disabled people by our biggest telecoms provider
-
BT Offer
hi, currently on BT paying 28.88 for Fibre with Halo 1 getting about 74mb and phone, and then 13.70 for entertainment package and an additional 5.70 for HD. Total monthly is 48.28. Due for renewal at end of month and have been offered same price to keep everything the same, or 53.99 for double broadband speed and Halo,…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
24.2K discussions
187.5K comments
Most recent: Vodafone shopping voucher incentive scam by QrizB
29 July at 5:41PM
Need help choosing the best value contract, SIM-only deal or PAYG?
Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.