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Oh the design 😢
Got BT's Home Essentials and went for the 67Mb package, simply because it was giving me more speed at a reduced price. When the gear arrived I was surprised at how antiquated the handset looked. The phone itself felt cumbersome, and to enter names you had to go through the old system '3 short taps' if you wanted to get to…
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Mobile phone contract
Hi, I have been with my mobile phone company for several years & in May this year I received a phone call from them telling me I was eligible to upgrade my phone and contract with no cancellation fees continuing with the same phone number . I agreed to a new 2 year contract, upgrading my phone with them in place of my…
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Google map - gone silent - can it be fixed?
Suddenly, and without any reason I can find, Google maps has stopped giving street by street instructions. Bluetooth works fine, sometimes maps makes a sound, but otherwise its silent. Without bluetooth no directions either. Been through Settings, can't find any way to turn it back on. Ways directions are fine. Any way to…
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Do Landline only deals still exist?
Since my grandad passed away in 2017, I've been managing my grandma's finances and bills. Since moving in with her in May, I've been looking at further consolidating her bills and seeing what I can merge in with any of my packages etc to save money. My grandad had a Sky TV, broadband and landline package, in which after he…
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TV License Renewal - Planning Not to Renew but Need Advice Please
Hi all My partner and I work shifts and watch very little TV. What we do watch is either on Netflix, Amazon Prime or Youtube. I previously watched BT Sport (thanks to a free trial with an EE phone contract but that has expired and I do not plan on renewing). The only BBC content we have consumed in 12 months is news…
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BT messed up my order
Took out a Social tariff broadband contract with BT on 3rd Dec 2022. It included phone line and I added TV package. WELL CHUFFED .Due to poor credit score I had to pay £30 deposit plus £9.99 postage for equipment but still WELL CHUFFED. 1 hour later received confirmatio of order to WRONG ADDRESS! NOT SO CHUFFED Rang…
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VIRGIN MEDIA horrible company but NOT blackmailers....
EDIT *** I AM NOT ACTUALLY BEING BLACKMAILED - VM ARE NOT FORCING ME TO DO SOMETHING - VM ARE NOT THREATENING ME - BLAH BLAH BLAH ********* Like many my £85 vm deal is expiring and jumping to £147. I can't afford to pay that and actually dont want to keep the full package any longer so cant really afford £60-£70 plus any…
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Mobile As Main Phone
Hi we currently have a package with Sky which includes Anytime Extra landline and their Superfast BroadBand, I used to use it a lot to call my Mum at least once daily but unfortunately now I only use it for other calls to DWP benefits, or hospitals etc that are essential. Without the TV package I pay £38.50 in total…
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Breaking contract or reducing package
Really hoping someone can help give some advice on what I can do in this situation. I signed up to BT broadband and BT Sport in the beginning of 2022 with a total package cost of £54 (32+22). It was a manageable price for me then but things have changed since. Wife is expecting now with the kid due in Jan. The price went…
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Residential VOIP Service
Has anyone used a VOIP service as a replacement for a landline? I got my mother a £6 a month unlimited minutes Giff Gaff SIM but she will not hear of getting rid of her landline. I've tried there applying for the BT Essentials Landline only contract for £10 a month but it popped up that she was not eligible. She gets…
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SKY Mobile Phone Contract
I recently added my daughter to the mobile phone contract I have with Sky Mobile. Unfortunately it turned out to be not as easy as I first thought. So when the new iPhone 14 arrived all my daughter needed to do was to swop the sim card phone number for her own existing phone number. I had been given a sky contact number…
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What's the easiest way to leave Virgin Media??
Tried to cancel VM today but the guy pretended to have computer problems and hung up. They don't respond to WhatsApp messages. I told them I was giving 30 days notice as per the contract. Tempted to just cancel the direct debit now, it's not my fault if they ignore messages they have acknowledged receipt of (with an…
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TV licence
Hi Looking for any help or guidance before I contact the TV licencing people. I cancelled my TV licence in May 2022 as we realised we weren't watching much TV and happy to miss BBC and only watch things on catch up etc. The licence was due to expire anyway around that time so thought would be good time to not bother…
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Unlimited data
I’m after an unlimited data sim for a mobile broadband 4g dongle so I can stream to my phone/tablet. Are there any genuine UNLIMITED card about or are they limited when you’ve reached a certain limit.
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Am I eligible for BT's Landline Only Contract?
We have a BT landline that we want to keep and are not currently on any package as until recently we had free calls from our ISP, which was not BT. We have recently moved to another ISP (also not BT) to get fibre broadband. This company does not offer any packages including calls and I have been thinking that we need to do…
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Q. BT Digital Voice
Appreciate sharing experience. Digital Voice, BT Home phone service. Not by own choice. I was switched over from the home phone service (PSTN network) migrated to Digital Voice automatically. Digital Voice works through broadband connection. Concern Power Cut. Possibility of we are going to experience recursing power cuts.…
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Landline question
I have a landline with BT which has a really memorable number, and as I'm the secretary of a local club, this number is on a lot of club publicity material which we don't really want to have to reprint. The problem is I never use my landline for outgoing calls, so I'm looking for a solution that will cost less than my…
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Will BT help an elderly person change their inappropriate contract they can't afford
Hi Anyone had any experience and success with reducing the cost of a BT contract? Quick rundown on the situation: This is a recently bereaved friend in his 80's and I have just found out he has the following contract with BT: - Full fibre 100 broadband £65 per month - 700 inclusive minutes £8 - Now Entertainment and Cinema…
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Virgin Media price increases
I'm thinking about switching to Virgin Media for broadband and tv, and I was wondering when do they usually increase their prices? Also, roughly how much have they increased their prices over the last few years? If they increase their prices within my contract, would I be able to leave without incurring a charge?
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Sky TV Account - Can't access my details.
Good morning, So i have had this for a while, i can log into my sky account through a browser (On any device), and all is fine, but when i click on "My Bills" I get a "This page is Restricted" When i click on 'Your products' I get "Technical Error". Chat is useless, just keeps telling me to clear my cookies etc, which I…
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