-
how to safely swap internet provider at end of contract??
Morning helpful people, I am a low user of both the phone and the Internet (Google searches/YouTube/BBC iPlayer...). I am considering switching my Broadband/Landline provider, from BT to Plusnet, in order to save on price/month.... My current contract with BT (Fibre 1) expires on 26/1/23, in 3 days time. The terms &…
-
Is it safe to buy an Iphone via Amazon
Is it safe to buy an Iphone via Amazon? I only seem to hear horror stories about different items turning up and Amazon refusing to refund as there is no access to what should have been delivered in the first place.
-
Tv License Agent Complaint
Hi there, The other week I had an email saying TV Licensing wanted to come and check our house as we dont have a TV License. I was happy with this as I got rid of it ages ago as we don't watch Live TV or Iplayer. I deleted the Iplayer app and we only watch on demand all4/Itv Hub/Netflix/Disney. We have no aerial and no…
-
Virgin Land Line switch
Hi All Virgin have told me my land line service will have to be connected via my router after 11th April 2023. My router alas is in a different room from my master socket which connects 13 other phones via secondary sockets. I have requested a technician call out but will have to wait 6 weeks till February 28th. Am…
-
Downgrading from 'Super'/'Fast' Fibre to standard Fibre
I'm currently researching new providers and have noticed that several are offering their 60+Mb services at exactly the same monthly cost as the 35+Mb services, which seems odd. It's ancient history now but I felt kind of duped when I upgraded to fibre in the first place, as it was only at end of fibre contract I was told…
-
lyca Mobile, port in and port out
I am with 3, and just taken out a new contract with 3 as mobiles.co.uk had an offer 3 could not match directly. 3 cant directly merge the 2 numbers, either I wait 30 days and then change it to PAYG then that can be merged, or I port out and port back in. Lyca mobile has sim cards you can buy, and I stupidly requested my…
-
Saved with Sky haggle
Hi, Today following MSE guidance I managed to negotiate a £60 a month reduction on my Sky deal, my current deals ran out this month so I did have a little bargaining power to start with. I wasn't afraid to leave and told them that. The first conversation was a bit of a joke, I was told the best deal he could offer was only…
-
Sky deal thoughs
Just got off with sky. Been with them 13 years (not that that's that relevant anymore) We have signature, kids, movies and HD. Last year we paid Signature 17 Kids 2 Cinema 9 HD 4 Called to cancel and they've offered Signature 20 Cancel kids Cinema 8 HD 4 No protection from any RPI rise. Now I'm seriously considering…
-
TV licensing letters!
Hi everyone, I am a student living on my own away from home. For a few months when I moved in to my new house I was using bbc iplayer, admittedly I was silly enough to think I’d still be covered by my parents’ license. I never really used it that much and my account was still registered to my out-of-term address so I…
-
How to keep landline number whilst changing to a home essentials tarif, same line, diff name
I live with my elderly parents and having checked their BT landline and broadband bill realised they are out of contract, paying silly money and not really understanding it so as I am in receipt of ESA I looked up BTs home essentials tarif and realised we could save £30 a month but BT will not let me keep the old landline…
-
How to take a scrolling screen shot
Hello all, I have a Samsung galaxy iPhone and I need to take a screenshot of an entire email. There is the option to press a down arrow key and it then scrolls all the way u til you want it to end and takes a picture of entire email or whatever you want but it comes out as so narrow that it's unreadable, even if you zoom…
-
Moving away from BT to different internet & phone provider
My BT contract (Fibre 2 and no free telephone calls) is coming to an end, the price will increase from 28.53 a month to £34.53 on 13 January 2023. I'm thinking of changing to another provider. Since I can't have Virgin, it seems the best offer is Full Fibre 100 (Vodaphone) £18.79 effective monthly cost, but I will need to…
-
Broadband Deals/Links That Are Not Getting Honoured - Vodafone and Virgin - New business model?
Hi, I have just signed up to 2 separate deals and wanted to know if other users for the deals are getting voided or ignored as a new practice to stop paying customers the deals or am I really that unlucky? And this isn't the first time this has happened. I purchased and setup one for my parents house - MSE Vodafone with a…
-
BT Broadband and landline do not want TV package - recording help.
Hi. looking at leaving Virgin and going to BT full fibre for Broadband and Landline (as need it for elderly relatives). As we do not want / need the tv package, is there anyway I can get a recording box from them without a tv package. We have Amazon, Netflix and at the moment Apple tv as well as freeview, so dont feel like…
-
Will my bill increase by inflation if my mobile contract started in January this year?
Will my bill increase by inflation if my mobile contract started in January this year? I cant seem to find the information online. I remember when I started my EE contract in December a few years ago but my bill did not increase in the following April. I want to switch to Vodafone and was curious if it will be the same. If…
-
Phone calls to UAE
I’m trying to find the cheapest way to make phone calls to my son’s mobile in UAE. At the moment I pay £10 a month on my sim only Vodaphone bill for a 75 minute call which takes it to £28 a month. I would like to get a cheaper sim deal but would then pay a lot more for the UAE calls. I have looked on line and found…
-
out of contract with Sky
Have been with SKY for nearly 22 years and am a Diamond VIP customer, currently my bill is £124.50 a month (TV £89 + £35.50 Broadband +Talk). On speaking with Sky in order to see about reducing the price, the best offer I got was £107.50 which would include Netflix (currently I pay separately to Netflix) for the 1st 4…
-
NEXTGEN Mobile phone insurance
Has anyone dealt with this company before for Mobile phone or gadget insurance? https://gonextgen.co.uk/ I am looking to take out a mobile phone insurance and found them to be cheapest for annual payment with only £70 for excess.
-
Email Addresse
Hi. My Mum is older and doesn’t have Wi-Fi ect. Nor does she want to. Today she has phoned Talk Talk about renewing her contract. They have told her she needs an email address on the account, or she can’t have Talk Talk (she’s only got a landline) They’ve said it’s not them, it’s required by Ofcom. Has anyone else heard…
-
Moving home, Sky broadband not available
Hi all, I wondered if anyone could help. I currently have sky broadband, tv and talk, no longer in the contract period. But we are moving house at the end of January. I was going to call and threaten to cancel to get a better deal soon anyway. Sky contacted me to let me know the people moving into ours had been in touch to…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
24.2K discussions
187.5K comments
Most recent: Shell broadband t's & c's / fee for not paying by direct debit by QrizB
Today at 9:17PM
Need help choosing the best value contract, SIM-only deal or PAYG?
Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.