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If I cancel Sky....
I have been with Sky all of my adult bill paying life, and always negotiated a deal at the end of the contract. I am now thinking of switching to Virgin for the better broadband speeds. I currently have Sky Signature, Multiroom for one extra room, Sky Broadband Superfas, Netflixt and line . This will be increased from…
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We notice you've been using iPlayer
Hi I have received this email from TV License. As far as i am aware, no iplayer has been used at home, so i wonder from where they are getting that data. Are they just checking that my email address has been connecting to iplayer, or are they checking the ip address from the connection? If it is the first option, this…
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When do price rises start, when to start new contract, international calls & is fibre worth it?
Hello everyone, I am now out of contract with my old provider and looking to move to a new contract, but I am worried about the imminent prices hikes that are due to hit just after I sign up to a new deal. I just rang up and told my current provider I am leaving. I have a 2 week notice period. When should we expect to see…
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Does TV Licence Cover Casting
Hi I understand that a TV Licence covers a person being allowed to watch, for example, iPlayer on their mobile out of their home. If I am watching on my phone at someone else's house that doesn't have a licence can I cast onto their television? Is that allowed? Thanks
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Virgin Media won't give a broadband only package
My 80 year old mother wanted to renew her broadband package with virgin and was told she couldn't have a new deal unless she had a new mobile with O2 She has a bought android phone and a package with giffgaff that she is happy with She has just received an email detailing a raise to £14 a month for a phone that she didn't…
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Virgin Install
After waiting 2 months after delayed install dates, a virgin person came today to try and get a wire up to my property in order to avoid having to get a permit for bigger outside work, or something along those lines. They lifted a monoblock beside where the gas main comes in and we’re working down a hole there and said…
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virgin media may ist increase
just received from virgin media a notification that my bundle,which was £66 on 1st march will increase by £21.50 per month to £87.50,30% !!.sky increase i am told is £9.50.has anyone else had a similar increase?
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Plan.com
Please don't judge! Really busy yesterday with my new business and Prestige Telecoms rang and asked me to change my EE to a business account. I online signed a contract & provided my pac code which is going to O2. EE didnt warn me and can't cancel it as it's going through but not yet with O2. I cant get hold of Prestige…
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New contracts and cut-off dates for CPI+ increases
Hi, I'm pretty much out of contract on both broadband and my mobile. I would potentially enter a new broadband contract (to reduce my current bill) and looking at a new phone with a mobile operator. When would be the best date to enter into new contracts to avoid the price rises coming in on 31st March? I don't know…
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High speed fibre optic broadband rollout & landline phone services for the elderly
Having spent the whole of yesterday on and off the phone to Virgin Media, I felt it was important that I let people know of potential problems to anyone with elderly friends/neighbours/relatives who rely on their landline but do not have an internet connection. I got in touch with Virgin (finally) as my parent's have had…
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Sky BB cancelled and downgraded
Well, I decided to not accept Sky's price increases, so I cancelled their phone & broadband service and downgraded my TV package to remove multiroom (hardly used) and Netflix (rarely watched).I cancelled on the 7th and the phone&BB stopped working this morning (20th); April's bill had gone through, but May's will be a…
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Landline only deals
An elderly relative had a landline-only service from SSE, which was then rebranded as OVO. She was paying £28 DD a month for line rental and a call allowance. Last week she received a letter from OVO to say that her "phone and broadband" account is being taken over by origin broadband, part of Talk Talk. They say there…
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BT charging an extra 14.4% per month INCLUDING on what's already been paid (line rental saver)
I'm with BT in a 12 month contract. The contract is £27.99 a month. In January I paid the up front "line rental saver" for the full 12 months. This was £220. You get 12 months for the price of 11, so this is effectively £19.99 x 11 months. I now pay £8 a month. BT are increasing my monthly bill by 14.4% on ALL of the…
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Tv license refund
Hi i bought a tv license on the 30th January. I didn’t enjoy the content and cancelled it on the 3rd of March. I have asked for a refund, and they have refunded me now less than what I expected. They have charged me the equivalent to 3 months Is that right? I started on January and cancelled in March, but I have not had 3…
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Anyone got an "anti-inflation" pills for Virgin Media?
Just seen that Virgin Media are to raise their prices year on year with inflation PLUS 3.9% They stated this in a letter that said they understand how hard it is with inflation so high and cost of living struggles. then they fuel that inflation by OTT price rises - would be hilarious if it wasn't so repulsive
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At least halve BT Inflation busting contract price rises (new contract)
I currently had 12 months to run on a 24 month broadband
contract. I received a letter from stating the increase in my monthly broadband
charges were going to be £6.19 a month. Checking on my account page there were
a number of offers the cheapest being £3 for a slightly better speeds for
another 24 months. I phoned BT and…
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Switching providers
Hello, please excuse my ignorance. I am switching from Virgin Media broadband to Vodaphone. I have a date for the engineer to come to my house confirmed. Do I have to phone Virgin media to cancel or will my new provider do this? Also, is the date for the engineer the date I switch? Thank you.
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Talk Talk Doorstep Harassment
Anyone know how to stop the doorstep knockers claiming to be from Talk Talk - we are getting them knocking on our door, sometimes twice a week, with exactly the same sales patter. I have asked them to remove me from the list but they say they can't and that they are given the list from talk talk and that I would need to…
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Question and Advice Needed about Virgin Media Contract and Price Rises
My Virgin Media Contract ends soon. I just have 100mps Broadband (with no phone) They have offered me a new contract for £21.00 for 6 weeks with the price rising to £24.50 in March. I was told there is always a price rise every March which didn't sound correct to me so I looked at my bills for the last few years and this…
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Virgin Media Cancellation within the price increase window.
Hi all, I'm trying to cancel my Virgin Media contract as the price increase is one step too far for me. Does anybody know the timeline of the cancellation? All they've said is that as long as you cancel before the date stated then you'll not incur a cost for breaking your contract BUT will this still give a standard 30 day…
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