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Lebara won’t download emails on mobile data

Rodben68
Rodben68 Posts: 1 Newbie
in Phones & TV
Hi
i have just gone over to Lebara and all is good, except my emails download fine when connected to Wi-Fi but won’t download on mobile data and I get a “cannot connect to server” error message. 
Spoke to Lebara who advised to check data settings and they are all good. 
Anyone else with a similar issue that has a solution?
iPhone SE 
thanks. 

Comments

  • Alderbank
    Alderbank Posts: 4,290 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    I have no problem at all with my gmail app and Lebara.

    Which email server do you use?
  • Martin_the_Unjust
    Martin_the_Unjust Posts: 1,087 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    No problem with it on my iPhone XR 

    I suspect you have not got ‘use mobile data’ or whatever it’s called enabled in the settings for your email app.
  • oldernonethewiser
    oldernonethewiser Posts: 2,675 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    I have a few email accounts on my iphone and using the Apple mail app generally speaking they all work fine on Lebara.

    Are you using Apple Mail or another app?
    Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid


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