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BT Phone (Landline)
I am writing this for my daughter, as she has lost all faith in BT, she moved in to her first house in August 2021 and had BT installed TV, Broadband and Phone. The service has never worked well, the internet is intermittent but the phone initially worked but has never worked (no dial tone) since they upgraded to MY…
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Virgin home phone
I have had the full gamut of Virgin products for yonks and just carry on with it regardless. Recently the home phone service has been changed from the old copper wire connection to being plugged into the back of the router. It's works OK, the line is clear etc. so no issues in that respect. However, obviously the router…
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Virgin Mobile New Contract Frustration
Hi all, I recently switched from 3 over to Virgin Mobile, signed up for a new phone and a three year contract but the main part was that as advertised they offer an eSim. Annoyingly, after receiving my phone and fully changing over from 3 and doing what they say to call up and switch over to the eSim I'm told that they no…
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Can I switch my Sky box for an android box?
Our Sky TV contract ends soon. We have had Sky since 1996 but in the last year our watching habits have changed. We don’t watch Sky programs pretty much at all. In the last 3 months we have used our Sky box to watch BBC’s Shetland. The only issue is that I have a channel that I watch through my Sky box called Premier Sport…
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Brief explanation on Virgin and O2 required for a numbskull...
I am in the process of trying to get a new deal from Virgin for my broadband, line rental, calls and tv package. I currently have the Ultimate Oomph package. Apparently my current package includes a Mobile Oomph unlimited data sim. I find this interesting as I am not with Virgin mobile and never have been. I am with…
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Sky auto extend my contract - But discounts getting removed - Opinions?
Sky emailed to say they have extended my contract for 12 months without me having to do anything at my current prices. But over the next three months many of the discounts I received last haggle are to be removed. I suspect once the discounts have been removed (I still won't be paying full price) I will be on a poor deal?…
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TalkTalk contract
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Vodafone Broadband Deal - Constant Web Site Error When Trying To Buy
I've been trying to buy the Superfast 2 broadband deal on MSE for over 2 weeks. I get to the 'check out' button and the message comes up that it is checking details and then a white screen with 'An error has occurred' message. The original deal expired, but there's another deal which expires in September. My wife has tried…
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BT Phone & Broadband Charges differ between two accounts
My mother and I both have BT "Fibre with Halo 1" and "Unlimited Minutes", according to our bills. She is paying £51.95 pm for the broadband & £16.67 for the phone. I am paying £47.87 for the broadband and £9.37 for the phone. Her monthly total £68.62. My monthly total £57.10. How can this be?
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Virgin Media TV channel listings
Hi, Looking to change/downgrade my virgin package but there are certain tv channels I don't want to lose. Is there an easy way to check what tv channels are included in each package online so I don't get any nasty surprises when I recontract? Thanks.
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Swapping TV/Phone/Broadband package for a 5G router?
Hello people, My Sky package contract ends in 5 weeks (6/10/22). I'm currently paying £45.47 a month which goes up to £62 a month in October. This include Sky Signature (the most basic tv package) + Broadband and at an extra £3 Broadband Boost. I don't watch much regular TV and mostly watch Netflix or YouTube, so I'm…
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bt landline fault difficulty
this morning reported fault on landline to BT who will send engineer and hope to get it fixed by end of 18th.In the meantime we cannot make calls,and incoming calls get the message to leave a message with our 1571 service.We have no way of hearing these messages as cannot call it from our line.The landline is our main…
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Cancel and go for the new customer deal (Virgin Media)
Hi, I'm getting to the end of my contract with Virgin Media (less than a month left), and I've seen a nice deal for new customers: Virgin Media - Gig1 Fibre Broadband + Home Phone & O2 SIM: for £54/m broadband.comparethemarket.com/product/13413 - my monthly would go down by £11 and I'd get a bonus O2 SIM, amazing. However…
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Any way to make and receive 'home' number calls via the interweb?
Hi all.After TalkTalk has just about doubled my monthly fee for fibre, landline, and calls, I think it may be time to move on - despite having been with them since Tiscali days, some 20 years ago. As we now make very very few landline calls from the house, I'm considering looking at 'fibre + landline' packages only, with…
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Telephone only?
Hi everyone. I'm new here so please bear with me.... My 85 yr old mother desperately needs a good old fashioned home phone as she has recently been bereaved and relied purely on my father using his mobile to make calls. Here lies the problem.... She is now alone in her home, very much unable to use a mobile phone herself…
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Sky Movie Email
I received an email from Sky last week, offering me 4 weeks free Sky movies, and then £5 a month for 6 months, with a 31 day cancellation charge. I thought it was a good deal. I clicked on the link, and somehow Sky have tied me into a 18 month contract, (My original one ends on the 17 December 2022) I called them them to…
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Freeview sports channel
For the last couple of months i cannot get the Freeview sports channel on my TV i have retuned my TV a couple of times and i still have no luck What is the problem ? who do i fix it ? thank you
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Considering Joining NowTV
I've been with Telewest / Virgin for a long time now (too long to remember) but think i need to change My son keeps asking about getting Sky Sports for the football, which I have had previously through Virgin, but it is quite expensive.We have two boxes, TIVO i think i the lounge and another in son's room To be honest, my…
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Deceased with BT. Do we cancel and reorder - or change details and haggle?
My Mum has sadly passed. She had BT Landline and Broadband. Her grandson will be moving in to her home and taking over the bills. Question is - should he cancel the existing BT policy and set up new one? Go thorugh QuidCo (for example). Or should he get the details changed into his name and try to haggle down the cost? Any…
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Virgin cancellation
Hi all I am on the chat with virgin and I got an email three days ago to say contract is ending on the 13th September. The price will go up to 66 quid a month. But I got an email today to say next bill due out the 12th September is 63.10. this would go up from 37 quid. They haven't even given us 40 days notice which I'm…
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