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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Heat pumps now have their own forum board
Hi all As a result of feedback from Forumites and Ambassadors, we've created a new board within the Energy section for all things heat pump related. Find it here: https://forums.moneysavingexpert.com/categories/heat-pumps If you have any comments about this change, please let us know over on the 'Site Feedback' board.
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Extra cost to installation of smart meter. who pays
Seeking advice. The installation of my gas and electric smart meters being held up. Electric meter back board is rotten and cannot take the weight of a smart meter. I have been advised by email by edf I have to pay for a new electric back board. The meter is attached to the rotten backboard. Do I have to arrange and pay…
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Gas smart meter fitted but not showing on smart meter
Hi all I have had an electric smart meter for a few years and have only just got a smart meter fitted last week. My smart meter is still showing the electricity readings but it's not showing the gas readings. Is this normal and can it easily be fixed? I'm waiting for Octopus to come back and confirm next steps but I would…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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Scottish power gas smart meter display not working
My gas smart meter display is not working, the smart meter is completely unresponsive and will not connect to the in home display. I have contacted Scottish power and they said that as my meter is still providing a reading to them it is not faulty and they will not complete any repairs. Is this correct or does it have to…
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Gas Meter stopped sending readings
Anyone else having issues with their Smart meter for gas (it's an SMETS1 meter fitted by British Gas originally but I am now with Octopus). Since 10th May, the gas meter has not provided any readings to Octopus - I raised it with them and they said they would "nudge" the meter but nothing happened since. This happened a…
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Gas Meter Still Increasing Whilst Gas Isolated (Siemens/Landis+Gyr E6S)
Hi, I'll try to keep this short but can provide more details if required. Setup: my house has a Gas boiler and a Gas fire. My gas meter is old: Landis + Gyr E6S. It is not a smart meter. My boiler is Worcester Greenstar 42CDi serving underfloor heating downstairs, radiators upstairs and domestic hot water. In August last…
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Help! British Gas charged me Exit Fees despite cancelling switch in cooling off period
I have been charged £142 of exit fees by BG which I believe are incorrect and have made 7 calls without success to get them back and keen to understand my options. The background: I opted for the BG 'price promise' deal in February switching away from E.On on 17/2. I changed my mind & called BG on 26/2 (during the 14 day…
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Compensation Limit for Faulty Electric Meter
For the last 12 months I have raised various complaints with British Gas due to a faulty meter transposing my readings. I realised this had been going on for years. Eventually, last week BG offered me compensation (£2,200), but I feel it falls short of what I am owed. On the 22 April their representative informed me that…
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Please rethink your top 10
The ‘best buys’ list is helpful, but it doesn’t really equate to the real world. Currently there are two best buys that most users are choosing. 1 intelligent Octopus If you are eligible for it (specific car or charger) then it’s an excellent tariff and very good for those who also have batteries and solar. Linked to that…
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LG washing machine - turbowash 30C vs Cottons 30C
I have an LG F6V1110WTSA washing machine Conventional wisdom = the longer the washing machine takes, the cheaper it is to run I have however noticed that Turbowash shows me 1 lightning star vs Cottons, 30C which shows me 3 lightning stars Might this be due to how turbo wash actually works? Ie:high pressure jets?…
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Energy Direct Debits: Get money back & your payments lowered Discussion
This thread is specifically to discuss the content of the Energy Direct Debits: Get money back & your payments lowered Alternatively go to the report energy overcharging successes thread To discuss or ask a question about this article: click reply
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Getting out of my Octopus fixed rate early
Hi I am on a Octopus fixed rate with exit fees that ends on August 10th. As bills have come down below my fixed rate prices in April to June and are predicted to fall further in July to September i want to get out early. I know when i am 49 days before my fixed rate ends ( 22nd june) i can leave to another provider without…
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In Credit but British Gas increasing DD
Hi I noticed I had over £400 in credit on my Gas bill. British Gas put many excuses in the way of giving me a refund but eventually I argued that I am in credit year round as we don't use that much gas throughout the year. The agent calculated the correct amount owing from a current meter reading and then said he could…
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External gas pipe
Hey all Is this suitable to be outside of a property. I've seen people try to secure their bikes to prevent them being stolen, unless it's a bike pole or stand. Is it something that can be either covered up or removed? And is it cheap to do?
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Eon not able to install smart meter due to insufficent cable lengths in current install
Hiya, As part of signing up to 'Eon Next Pledge Tracker' I agreed
to have a Smart Meter installed, the install arrived this morning only to tell
me that it was impossible to do with my current consumer box wiring due to the
fact the cables are too short for them to install one and not sufficient space
in the current…
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Octopus saving sessions
And it is on You have to opt in to take part !!
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Incentive to get smart meter - electricity
Hi, I'm currently with E-On and considering getting a smart meter. However their £50 bill credit incentive has stopped. I'm also considering changing provider, preferably to one with a low or no standing charge. Is any other company offering an incentive to get a smart meter? (Electricity only, I don't have gas). Many…
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Octopus Energy Smart Meter broken for >6 months (do i need to pay?)
CONTEXT: My smart meter has been broken since September 2023. I discovered this in December when noticing my bills drop strangely. At the same time, Shell (my provider) was bought by Octopus. Octopus help failed miserably to respond to my emails/calls informing them of this issue until I chased their customer service on…
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Very pushy replacement energy meter calls
Hi all, I wanted to post about a friend's experience with a VERY pushy and rude call about a replacement energy meter. My friend rents, and has both Gas and Electric. She had a call from someone claiming to represent her power company and, seconds into the call they're demanding personal details from her and telling her…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.