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Reclaim car finance
Discussion List
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PCP - SMS scam with leaked personal info
I've had a text from an outfit giving a name of "REFUND PCP" from phone number 733863727 (some sort of special code) claiming they've tried to contact me. They haven't just got to my phone number by randomly picking the number, they also quote the reg no of my car. This means that some firm that has both my phone number…
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Car finance DCA and Fixed Commission update
Well just had an update on three of my DCA submissions and wondered if anyone else has had an update as its been quiet for a while due to the consultation period so was a little surprised at the below. I did submit these requests along time ago. Has anyone else had any communication, these three updates all came from the…
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Help!
Hi when all the hype about claiming back mis sold car finance came out I went with the MSE recommendation of Bott and Co. I have had numerous emails from them over the months. Now with recent advancements can I now email them to say they are no longer needed? How do I know what I signed up to as it was so long ago. I have…
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DCA - Fobbed off by Lender!
Hi everyone, First post to this forum so please bear with me. So like many of you I watched Martin’s recent shows giving advice if anyone has taken out an agreement on a car hire through PCP etc, personally I was always struggling with some of the finer details like agreement numbers as my agreements go back to 2012.…
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PCP Reclaim Firm tell me my max pay-out will be only 20% if I act directly
Hi all. Back in 2023 i signed up to a solicitors firm who were running Car Finance reclaims that were emerging at the time. This was because i didn't have much time to do anything personally and i wasnt even sure if it would result in anything. Here we are 3 years later after all the FCA work, and the work of Martin, and…
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Am I too late to claim
Found a old car hp agreement on equifax Start date 04/04/16 ended 12/04/18 What I have read so far says loans taken from 04/2007 , with my loan only ending in 04/ 18 is it worth claiming?
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CA auto Finance Update
Received this email tonight, has anyone else received similar and what's the next step? We refer to your communication regarding Finance Agreement number ********, in which you requested confirmation of whether we paid the dealer/broker any commission for your introduction to us. After reviewing our records, we can confirm…
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Capital Bank - Can I Still Claim
I had a finance agreement in April 2007 (Agreement started 20 April 2007) which was with Capital Bank. I understand that Capital Bank was taken over by HBOS (Halifax Bank of Scotland) which then merged into Lloyds Banking Group in the 2008/9 takeover - and my agreement may have ultimately ended up with Black Horse. Has…
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Car Finance Agreement
Hi. I have made a complaint 7 days ago about a car finance agreement using Martins template email to Commissionqueries@hyundaifinanceuk.co.uk I have not received an acknowledgement of my email. Should I be concerned about this?
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Car Finance - Reclaim
When this matter first arose I wrote to all the finance company and on one of the agreements they advise that the "The FCA announcement relates to agreements taken out between 6 April 2007 and 27 January 2021" Do I need to reapply and sent another DCA enquiry check?
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Volkswagen Finance
My daughter just had her claim rejected, didn't have such a scheme on her particular agreement!
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Hyundai Capital
Hi all, Apologies if this has been asked before but the search function on this forum isn't the easiest so I may have missed it… I'm just looking for any advice/reassurance after I submitted my 'formal enquiry', as per the MSE guidance to Commissionqueries@hyundaifinanceuk.co.uk on Monday 30 March but I've not heard…
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Billing Finance - ‘Not us guv!’
Hi, I’ve put claims in for 5 accounts with both Billing Finance (2 of) and CF247 (3 of). CF247 have so far not responded, but Billing Finance advised they cannot find one of the agreements and the other one they hold no details for because it’s more than 6 years old and therefore the details have been deleted due to GDPR.…
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Car Finance Reclaim Tool
I have had several cars on finance since 2007 but have lost track of who the finance was with. Is there a legit tool that I can use to check my background history for these car finance deals? I ask s I get a lot of spam regarding "free" or "genuine" tools but have any of you had any good experience and can recommend one?…
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Car finance compensation probate
Hi, my husband claimed car finance compensation from BlackHorse using the mse guidance and template. He has since passed away and I am administering his probate. Do I still have a claim against BlackHorse?
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Car Finance Redress Scheme - Leased vehicles and personal use
Martin is clear that the scheme is not for car leases . He did suggest however (BBC Radio 5 Live on Thursday 9 October with Adrian Chiles ) that whilst a car lease , where the use was purely for business use, would not be covered , where the leased car was also for personal / domestic use of a car, it could be worth…
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Car Finance Mis - selling
Hey to you all. I don’t know if anyone else has asked this but if it’s found that your car was missold with these hidden charges on, does that qualify you to cancel your agreement and return the car ( as it was mis -sold? ) Just wondered as I would quite like to do that if I could. !
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DCA BMW FINANCE
so I complained through the MSE website using the tool, I got an email confirmation back in 2024 that there was a discretionary commission agreement on my car but have recently had another email to say there was that it was a fixed commission arrangement on the same car, anyone else had this ? How can that say in one email…
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Fixed commission with BMW Financial Services – excluded from FCA scheme
BMW FS confirmed fixed commission on two of my agreements. Because they’re a captive lender I fall outside the FCA redress scheme, and I’m not at the high commission threshold either I would suspect. The Supreme Court ruling in Johnson v FirstRand covers fixed commission regardless. The FCA just chose not to include…
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Lloyds not challenging redress scheme
Not sure if anyone has seen this but it appears Lloyds will not be challenging the FCA redress scheme. It was reported on the FT and quoted elsewhere. "We have carefully considered the FCA motor finance redress scheme. While we remain disappointed in and disagree with its conclusions, we believe that moving forward with…
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