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Reclaim car finance

Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.

Commission claim query
Hi, I purchased two Seat cars on pcp about 8 years ago via a Seat dealership who used Volkswagen Financial Services. I have queried with them the commissioning model aligned to the agreements. They have replied with the email below, what does this actually mean and is there a case for a claim, if all commissioning…
Response from Vauxhall Finance
I've had a response (of sorts) from Vauxhall Finance. My finance agreement dates from 2005. The response reads: After making a reasonable and proportionate search of our records (and making due enquiries with appropriate third parties), we've not yet found out if we paid a commission to the dealer and, if so, whether it…
Volvo & BMW DCA
I've got (Stroke) and Aphasia, 7 years! I used to be a foreign exchange trader! (Barclays, Lehman Bros) Finance claim DCA! I know `X121 NKY`that`s my number plate. 18 years is the long time. Agreement number, vehicle identification number or VIN, REFERENCE & and any paperwork relating to the purchase ... I don't have it!…
DCA - Who was my Vehicle Finance With?
In Sept 2019 I bought a new MG from a local dealer. The Finance Agreement was headed GMAC but MG Finance was mentioned in the sub print. It transpires that GMAC was insolvent at the time of the loan and in contacting Santander Consumer Finance (SCF ref MG Finance) they do not acknowledge the loan. On checking Bank Records…
Nissan Finance
Does anyone have the correct email address I need to email Nissan Finace re: discretionary commission and PCP/finance agreements? Thank you.
Loan account removed from credit report
Hi all, Call me paranoid, but I've just had an email from Experian saying my loan with Honda Finance has been removed from my credit report. As this is the company I had used to by 3 motorbikes with and had put in a claim for the recent mis-selling, is there a chance they're trying to cover their tracks?!
Car finance from GE Money
As the 'home secretary' I've been trying to find out if discretionary commission was paid to the car dealer when my husband bought his car back in 2005. Finance was through GE Money who, from what I can find out, is, possibly, now GE Capital. I've tried to use an online 'contact us' form but it doesn't allow enough space…
Treasury intervention in car commissions scandal
It appears the Treasury has intervened to back Santander and Lloyds against the car commission disclosure scandal . This appears to be completely against protecting consumers. This seems like poking a nose in to protect the big boys rather than us little guys ? Anyone else seen this?
Update from Mobilize (RCI)
New email from Mobilize this afternoon, seems to be it'll be 2026 for any decisions. Good afternoon, Further to our previous communications with you, we wanted to provide you with an update on your Agreement and the relating commission payment. On 24th September 2024, the Financial Conduct Authority (FCA) announced that…
Rachel Reeves intervenes in UK car finance mis-selling case to protect lenders
This from today’s FT ‘Chancellor Rachel Reeves on Monday launched a bid to shield car loan providers from multibillion-pound payouts in a landmark mis-selling case, after the Treasury warned it could damage Britain’s reputation as a place to do business. The Treasury has taken the unusual step of seeking permission to…
Black Horse Finance DCA
Since initially submitting our claim 3rd July 2024, we subsequently (eventually) received emails, all stating the text below, on 25th November, 23rd December and again today (20th January) so we assume that everyone else is being treated in the same, unacceptable, manner - and despite sending them a mail asking for a more,…
DCA
Why why if you are due compensation do you have to apply, the companies have a record of those affected and a pay out should automatic ?.
Car finance commission claim
I put a private number plate on my last two car purchases with Toyota. Will I need the original car registration number to make a claim or will my private plate be acceptable for the claim? Cheers
Car Finance Reclaim
I purchased a Hyundai IX35 from Arnold Clark in September 2016 who sold me the PCP which I complained to them then to the FCA as the mileage they had written on the agreement was not the one I told them but nothing happened as I signed the agreement. Arnold Clark used Northridge. Months after that, I changed car in June…
GMAC finance on SAAB DCA query
I bought a SAAB from a local dealership in 2010. Finance through GMAC. SAAB no longer trading: dealership closed; GMAC as far as I am aware has become Stellantis. Have contacted Stellantis "Cannot find details" wish to pursue, don't know where to go next. Would prefer DIY approach but would consider claims company as…
Car mis selling
Firm Capital bank no long exists can I still claim?
Volkswagen goodwill Payment
Has anyone else received a goodwill payment from Volkswagen or any other company? We received a letter for £200 goodwill payment but I don’t want it to go against me if I accept it as we are hoping for a discretionary commission interest refund as ours was over 11% interest. Anyone accepted the money? It also says in the…
CAR FINANCE SCANDAL
About the car finance scandal, It's just been released that people who leased there cars can now claim back money from the finance company that financed there purchase or lease, does anybody know whether this includes cars leased on the mobility scheme.
BMW response
I used the MSE tool to enquire to BMW if DCA was on a HP agreement I had with them from around 2010. I still have the finance paperwork so the Reg No, Name, address, dates and finance agreement number were supplied. The vehicle was an approved used 3 series from a main dealer. I had a reply today requesting more…
PCP/Finance Repayment Query
Hi All, A complete newbie here so be gentle and happy new year! I took out a PCP car finance deal with VW on a brand new car in 2015 and all seemed okay; until I lost my job on maternity leave and couldn't pay it back. After some discussions, they said they would take the car back but I was still liable for paying back the…

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Reclaim car finance

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