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Car finance/personal loan
After contacting BMW about the DCA on car finance. I have found out that while taking out car finance a personal loan was also taken out!, without my knowledge. We would this happen and what can I do? Anyone else had this?
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Northridge finance DCA enquiry
I sent the MSE template to northridge finance company complaints email address on 11.03.24. I received an automatic response and then on 16.03.24 and official confirmation email from the complaints team handling the enquires. I then received a further email on 22.04.24 apologising for delays. I have never received an email…
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Help: Mis sold car finance claim gone to litigation and solicitors have gone bump!
Good Afternoon All, I am wondering if you have any advice i started a Mis sold car finance claim with a solicitors called Mcdermott Smith Law back in 2022 on a no win no fee basis, unfortunately the solicitors has gone bump and now my case has gone to litigation stage and i have no solicitors now. I know nothing about…
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Black Horse stopped updating
Hi all, just wondering if this has happened to anyone else. Submitted complaint to Black Horse and had acknowledgment email then a couple of update emails every 28 days until May 2024 then nothing at all since then. I have emailed to query the lack of updates but had nothing back from that either.
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Car finance reclaim - Fiat Financial Services
Hi All, Does anyone have an email address for Fiat Financial Services? I cannot find one anywhere and would like to register my claim. Thanks!
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Blackhorse Finance incorrect advice
I would be grateful for advice. In November 1999 I took out a Personal Contract Purchase Agreement with Blackhorse Finance. It was for 60 payments with a final balloon payment. Due to Covid-19 I had to take 6 months holiday for which I was charged an extra £600 to be paid at the end of the agreement. The agreement is due…
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Renault Clio - Warranty
Looking for some advice please, completely at my wits end and wasn’t sure of the best place to put this. I have a Renault Clio on PCP car finance, just over 3 years in. The vehicle broke down a few weeks back, my local garage (where it gets serviced) was unable to ascertain the issue, so had to take it to a Renault garage.…
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Caravan finance
Why is caravan finance not included in the mis selling action being brought against Black Horse?
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Discretionary Commission Arrangements (DCA)
Hello. New to the forum. I completed the "tool" to submit a claim to the finance company for all of the cars I have had in the past. I am not sure having completed the form if this is for me to copy and submit OR once I had completed it, it would be forwarded onto the finance company directly from the MSE page! I
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DCA enquiry led to excess mileage refund!
Just wanted to share maybe a success. But found it more intresting than anything. So I submitted a DCA claim to Mercedes-Benz financial services last year when it was featured on MSE. I did hear back from MFS putting the claim on hold while the matter was discussed at government level. In January I received a letter from…
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Car Finance Enquiry
I have already registered my past finance claims and had email response saying they are being looked at and haven’t heard anything else. Is there anything I have to do now or are we just waiting?
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PCP claim husband deceased
We are owed money back for our car. Bought in 2019. My husband has just died the claim is not yet settled do I still get our money back as his NOK? The finance agreement ended but I’m still paying for the car with a personal loan as we decided to keep the car after the agreement ended but still owed £6000 it would’ve been…
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Commission claim query
Hi, I purchased two Seat cars on pcp about 8 years ago via a Seat dealership who used Volkswagen Financial Services. I have queried with them the commissioning model aligned to the agreements. They have replied with the email below, what does this actually mean and is there a case for a claim, if all commissioning…
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Response from Vauxhall Finance
I've had a response (of sorts) from Vauxhall Finance. My finance agreement dates from 2005. The response reads: After making a reasonable and proportionate search of our records (and making due enquiries with appropriate third parties), we've not yet found out if we paid a commission to the dealer and, if so, whether it…
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Volvo & BMW DCA
I've got (Stroke) and Aphasia, 7 years! I used to be a foreign exchange trader! (Barclays, Lehman Bros) Finance claim DCA! I know `X121 NKY`that`s my number plate. 18 years is the long time. Agreement number, vehicle identification number or VIN, REFERENCE & and any paperwork relating to the  purchase ... I don't have it!…
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DCA - Who was my Vehicle Finance With?
In Sept 2019 I bought a new MG from a local dealer. The Finance Agreement was headed GMAC but MG Finance was mentioned in the sub print. It transpires that GMAC was insolvent at the time of the loan and in contacting Santander Consumer Finance (SCF ref MG Finance) they do not acknowledge the loan. On checking Bank Records…
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Nissan Finance
Does anyone have the correct email address I need to email Nissan Finace re: discretionary commission and PCP/finance agreements? Thank you.
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Loan account removed from credit report
Hi all, Call me paranoid, but I've just had an email from Experian saying my loan with Honda Finance has been removed from my credit report. As this is the company I had used to by 3 motorbikes with and had put in a claim for the recent mis-selling, is there a chance they're trying to cover their tracks?!
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Car finance from GE Money
As the 'home secretary' I've been trying to find out if discretionary commission was paid to the car dealer when my husband bought his car back in 2005. Finance was through GE Money who, from what I can find out, is, possibly, now GE Capital. I've tried to use an online 'contact us' form but it doesn't allow enough space…
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Treasury intervention in car commissions scandal
It appears the Treasury has intervened to back Santander and Lloyds against the car commission disclosure scandal . This appears to be completely against protecting consumers. This seems like poking a nose in to protect the big boys rather than us little guys ? Anyone else seen this?
