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Help, Car finance complaints forgot details. Older than 6 years
I bought a car from car craft Sheffield around 2005/2006. I in my naive youth got taken on a bit by them, so reckon I'd definitely get a payout from this one. Problem being I can't remember any details of the finance agreement or company. Unsure on car reg as well You can only search your credit file back 6 years. So how…
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Car finance claim - fob off
Hi, after filling out the MSE form, I have now had a reply, however they are saying they (they are Mobilize) can not validate my claim, unless I send full address history and proof of identity such as passport or driving licence. Well I have lived at the same address for 29 years and I provided that address on the form,…
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Rejection
Hi I've sent two claims into previous finance companies using the template the site provided. One has responded already. Their response is below 1. We do not use and have never used the discretionary commission arrangement model with any of our brokers or dealers. 2. The interest rate charged on your agreement was based on…
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Car Finance Claim - Finance Company Taken Over
Hi, a newbie here, I am submitting a car finance claim letter for the PCP I had on a car back in 2008. The finance company I had the contract with was ALPF Ltd, but it looks like they no longer exist and were acquired by Santander, so can I still submit a claim to Santander?
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Ford Car, GE Money - Email address - Reclaim DCA
Does anyone know who to contact for GE Money, its not listed on the tool. I purchased a second hand Ford car
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Peugeot Finance - Reclaim DCA
I had a car on PCP with Peugeot Finance, however it appears they no longer exist and they are not an option on the Car Finance Reclaim tool. Any advice on who I log my complaint with?
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Reply from PCF Bank which is being taken over by Link Financial
I received a reply from PCF Bank about my car loan PCP : Thank you for your request for confirmation of whether any loans that you have taken out with us were subject to a discretionary commission arrangement with an intermediary. Your enquiry relates to commercial arrangements with our partners and therefore is not…
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Car finance reclaim
Hi I am trying to complete the Car finance reclaim template. However, the vehicle that I had finance on was with Carlisle Finance Limited who no longer exist. Has anyone come across this before and I wondered if anyone knows who their finance book was sold to. Many thanks
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Discretionary commission form for a deceased account holder
If I use Martin Lewis's tool for writing an email complaint about discretionary commission, and it was in my spouse's name, who is deceased, do I put her name on the form, or mine and send a copy of her death certificate?
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ALD AUTOMOTIVE- no response
Hi I’ve used the car finance complaint tool to generate a letter that I’ve posted recorded delivery to the ALD head office. Three weeks later I’ve not had a response. I’ve seen more references in these posts to emailing the complaint. I would t have thought there are benefits of one mode of complaint over another. Should I…
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2 emails with conflicting information
Hi I did the email template for a possible reclaim for possible reclaim of car finance. The form was easy to use and only problem was trying to remember a old car number plate over 7+ years ago.. My finance was with RCI finance who later merged with Mobilize. I sent my enquiry on 7th February and got a response on 26th…
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PCP Reclaim without documentation
I know I took out PCP contracts on cars I had between 2007 and 2012. The problem is I can not remember what makes the cars were and don't have any paperwork, or bank statements to check Is there anyway I can find this information anywhere?
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Renault
Regarding the PCP issue. We have purchased two cars via Renault Finance. I cannot see their name listed in the dropdown list in the Reclaim Tool that Martin and his team have prepared. Is this because Renault didn't offer additional commission in this format? Any advice gratefully received.
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Car Finance Agreement Error?
Hi folks, hoping someone can give me a little advice on the below. Agreement states I am on Hire Purchase agreement, which to my knowledge unlike a PCP- don’t typically or ever come with a final balloon payment. My issue is I pay £240.83 per month on a 4 year deal, which comes to an end this Nov/Dec. By my calculations…
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Discretionary commission arrangement
I've send the free tool letter to the finance Company (registered post) who I used for a PCP arrangement. After 28 days what is my next step if I've heard nothing back?
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Mercedes Finance
Just had a reply from Mercedes Finance. The template was sent from my email address, their reply is that they can not deal with the complaint as it was not sent from the address on the agreement.
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GMAC (General Motor Acceptance Corporation)
Regarding the above mentioned subject and DCP having done some checks on this matter I see it was taken over by Ally Bank based in America. According to Google it states: As a result of its exposure to subprime lending during the subprime mortgage crisis, the company filed for bankruptcy protection in 2012 and underwent…
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YES CAR CREDIT
Hi. I am trying to find out the finance provider for the above title however, i cannot find them as the dealer has gone bust. A very long time ago which means i cannot remember any details of my car apart from it being a P reg and make and model. It is no longer on my credit file either. So i am stuck on details of when i…
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car finance mis-selling for 0% finance from the dealership
hello, apologies if this a stupid question but does the finance mis-selling advertised by MSE recently apply to 0% finance from the car dealership? Thank you
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Historical data
Apologies in advance if this is already on here, but I can't find it! How do I find my credit history going back so far for the PCP? My bank statements don't go back that far and it looks like credit agencies don't either. I honestly can't remember if I had PCP or not, but I potentially did. Any advice? TIA.