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Do I need to send another letter?
At the start of this I used the template to lodge a complaint, now the letter has changed do I need to send the updated one in addition to my original please?
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MSE News: Car finance redress scheme details confirmed
Details of a long-awaited car finance mis-selling redress scheme have been announced TODAY (Monday 30 March). If you bought a car, van or motorbike on PCP or Hire Purchase between 2007 and 2024, you could be one of millions due £829 each on average. Read the full story:…
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Blackhorse Car Finance Complaint
I have found out that the only way to register a complaint re Car Finance with Blackhorse is to complete an online form. I have the Finance Agreement Registration number but they wont let me go any further without the car vehicle registration number and the dealership details. As some of my Agreements date back to 2007 and…
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Car finance claim
Hey! Does anyone have a claim to make from NRAM? Curious to know how you’ve gone about it as NRAM no longer exists! Thanks 😊
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Blackhorse Car Finance Complaint
I am looking for the email address to register my complaint re Car Finance with Black Horse. Can anyone help?
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Late husbands car finance claim
Please can anyone advise how to do a car finance claim which my late husband had from 2010. I have no information anymore about this as he passed in 2018. The car was a Kia & he was with Lloyds bank but I don't know what finance he used...any advise grateful..Thanks.
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multiple vehicles- car finance
I went to Ford and got finance for a new car back in 2005 & then have been able to swop the car for a new ford nearly every year right up until covid (new agreement etc each time) can I claim for every vehicle? and what if I can't remember the reg & do not have the paperwork for each vehicle?.
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Car finance reclaim for someone who has died.
I have used the reclaim tool very successfully, and found quite a few agreements on the "my equifax" app. My question is for a friend whose husband had quite a few cars on finance in his name, but sadly passed away in 2015. How can she find any agreements in his name? Does she sign up with myequifax with his details? Thank…
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Car finance claim
Hi I received a call from a solicitors apparently who id never heard of but I guess because I'd been searching fir previous cars. They said if I've applied myself to individual car lenders and have any agreement (I havent) with a legal firm my claims will be null and void. One. Us this true, and two. I haven't instructed…
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PCP claim & Consumer Rights Solicitors
I signed up with Pearl Legal in June 2022 to progress my PCP claim against Black Horse Finance. They passed my case onto Crystal Clear Law, who then passed me to Consumer Rights Solicitor. Inbetween I used the free complaints letter on MSE to go direct to Black Horse, who confirmed that my loan had been subject to a DCA.…
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Car finance DCA and Fixed Commission update
Well just had an update on three of my DCA submissions and wondered if anyone else has had an update as its been quiet for a while due to the consultation period so was a little surprised at the below. I did submit these requests along time ago. Has anyone else had any communication, these three updates all came from the…
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BMW finance, receiving emails about other peoples agreements
Hi, I had a car that was financed through BMW Finance and raised a claim as suggested by Martin using the tool this site provided. I am now getting emails from both Mini and BMW about finance agreements and registrations that have no association with me, however the name on the email does match. I've previously replied to…
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Returned vehicle before loan was completly paid
We purchased a Motorhome back in 2009 on black horse finance, it was a 10 year agreement. About 5 years in we hit a bad patch financially and handed the Motorhome back to the finance company. We then had to pay a final payment to cover the shortfall after they sold the Motorhome. I have just submitted a complaint to them…
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Discretionary commission - car finance reclaim
If I bought a car at another home address after 2007 do I need to put in the old address to view it on Equifax?
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BlackHorse-No response
I originally contacted BlackHorse in October 2024 using a complaint template(MSE) regarding potential commission on my car finance agreement. At that time, I only received an automated response and no formal reply within the required 8-week timeframe. Could you advise please what should I do next? Thank you in advance
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Contacted by Courmacs after contacting Stellantis about DCAs - Scam?
Hi all, I recently contacted Stellantis Financial Services UK regarding motor finance commission arrangements via email using the template provided by MoneySavingExpert. I made my claim directly to Stellantis (commissiondisclosure@stellantis-finance.com) to avoid any other company getting a cut. Stellantis got back to me…
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Next step Black Horse Finance
He team, I had a reply from Black Horse finance that no DPA was used on my Jaguar PCP car finance. How do I do if the response is correct as reading on other forums and news feeds they did use them. What are my next steps?
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Car Makers to get a reprieve?
Hi, I've read four articles today (Financial times that says the FCA hare to give the finance arms of Car Makers a reprieve from any claims? Surely this can not be true. I have had confirmation from BMW Finance that I was subjected to this, for two of my vehicles and awaiting Steliantis (Peugeot Finance) to respond (now…
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Stellantis Financial Services UK Limited
Hello I am new to the financial mis-selling issues. I have not on but two agreements with Vauxhall Finance/ Stellantis Financial Services UK Limited How do I make a claim?
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Toyota Financial Services
Hi, I bought a used Toyota IQ on finance from a main dealer in 2011. I part exchanged the car in 2013. I do not have any remaining paperwork from the finance agreement or the policy number. I sent a MSE template complaint to Toyota in March 2024. I have provided my ID etc, copies of my bank statements showing a payment to…
