-
GMAC contact required please
Hi there, My car finance was through GMAC who no longer trade. I was advised to contact Vauxhall Finance but they no longer monitor their inbox and I was directed to Stellar Finance but I do not have a contact address for them. Can anyone who used GMAC advise who I should contact? Many thanks
-
DCA Car finance claim
We put a complaint forward when Martin had brought this first to light last year about the car finance and how we could see if we were owed anything. We have just had an email back from Black horse today to say that they have not found our agreement involved in a DCA, so they have not logged a complaint. Obviously we are…
-
Consultation Claims car finance emails - scam?
Been contacted twice by a company called Consultation Claims regarding a car finance claim that they allege I've made with them. Latest email had contractual documents attached that are allegedly signed by me 'for my records'. A few points: (1) never heard of them, never had any contact/made a claim with them in the past…
-
Consultation Clams Ltd
Hi. Has anyone here experienced receiving an unsolicited email to their work email, containing their personal address details in an Engagement Letter purported 'signed' by them, authorising the above outfit (well something similarly named!) exclusivity on pursuing a finance interest compensation claim? If you don't cancel…
-
Vauxhall Finance / Stellantis now
I got the following email: Dear [REDACTED] Thank you for your email dated 08 February 2024 asking for confirmation of whether we paid the dealer a discretionary commission for your introduction to us. After checking our records, we can tell you that there was a commission model associated with your agreement. We are in the…
-
More than one law firm representing me without my knowledge - Mis-sold car finance
I filled out on online free checker last year to see if I had been mis-sold car finance back in 2016. I was 18 at the time and really had no experience regarding this. Since the checker, I have received emails from two different law firms both saying that they are representing my claim. Now, this was well over a year ago…
-
Check Finance Letter
I received a legitimate looking letter this morning from Check Finance regarding compensation on previous car finance. I did have a car loan 16 years ago so stupidly scanned the QR code, completed the details and sent a picture of my driving licence. After doing a bit of googling (which I know I should have done before!)…
-
Finding an old car registation
I am looking to contact my finance provider about claiming back undisclosed commission, as per Martin's advice, but using his online form, I get stuck at 'enter car registration' as I don't know it or have any old records to source, and the form won't let me progress any further. I know the dealer, their address, the…
-
Mis-sold car finance now being contacted about solicitors
Hello, I followed MSE instructions regarding last year the ongoing car finance dispute and received confirmation from my finance provider (from 2015) that it applies to me. Now all of a sudden I keep getting repeated calls about my claim from a company saying that my claim was passed to solicitors called Kingsnorth…
-
mis sold finance - what happens now?
Hi - new here so i will try keep it brief. I filled in the finance checker on MSE, 1 of my 4 finance agreements came back as misold - all 4 were VAG, but only the Audi one came back as mis sold. Happy up to now. Then around 3 weeks ago i was called by a lady, told i would be contacted by a solicitor to give me info on my…
-
Car Finance - Claim Firm signed up - advice for terminating
Hello, first - apologies for adding another car finance claim company post, I know the forum's inundated... I've had a look, but haven't found an answer online. Thanks in advance if anyone's able to offer some advice :smile: There's a lot of text below - huge thanks if anyone even takes the time to read it! TLDR - signed…
-
Got this response from car dealership after my initial email….
Hello, I used the template on here last night to contact the dealer that I purchased my finance vehicle with in 2011. I’ve just recieved this response from them ‘ I can advise that the finance house was Santander Consumer UK Ltd, however due to time passed and data protection, we no longer have the file as it will have…
-
Garage admits car was purchased from them in 2015 but can't say who the finance was with
Purchased new Ford from Ford main dealer in 2015. I wrote to them asking who the finance was with since I didn't have the paperwork. They replied confirming car was sold to me but said they no longer hold the data requested. My bank transactions don't go back far enough to look at standing orders or direct debits. Have…
-
PCP Claim - CR Solicitors
Hello, i have recently completed the PCP form claiming back for car insurance from martins website. I am now getting emails and texts from CR Solicitors. Are they part of the claim or are they a scam? Thanks for any info
-
Capital Bank (City Road, Chester)
Hello, has anyone had any dealings in the past with this bank? It was owwned at the time by Bank of Scotland so not sure if was absorbed into Black Horse Finance. They no longer operate from Chester offices. Many thanks for anything you may know.
-
Next step Black Horse Finance
He team, I had a reply from Black Horse finance that no DPA was used on my Jaguar PCP car finance. How do I do if the response is correct as reading on other forums and news feeds they did use them. What are my next steps?
-
scaled discretionary commission and fixed commission to the retailer
I have submitted a number of vehicle claims and received the following replies 1)After checking our records, we can confirm that we did pay scaled discretionary commission to the retailer. We'll treat your email as your complaint. My question is .....I assume "Scaled DCA" is DCA ? but have never heard anyone mentioned…
-
discretionary commission arrangement response
Hello, I made a complaint using the template supplied on the money-saving website quite a few months ago. After months of emails saying theyre looking into it, I've now had a reply saying my finance did include a DCA. My question is, on the email theres a link if I want to submit a complaint, however, I thought I already…
-
Car finance compensation
I have bought 3 car cars through the same garage in the time frame mentioned for compensation. I have the registrations of the cars but not the account details, do you need the account details ? The garage was originally Benfield but they were bought out by Lookers, will that matter? TIA
-
Mis-sold car finance
I've read Martin's blog on here about mis-sold car finance but I am totally confused as to when to make a complaint? Throughout his writing he says put in a claim, then further through it he says wait until early next year. This trend happens on several occasions throughout the blog. I've emailed the team but they can't…
