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MSE News: Car finance redress scheme to face legal challenge
The major car finance mis-selling redress scheme, confirmed by the financial regulator last month, is now facing a legal challenge over claims that it will leave drivers "out of pocket". The group behind the case says the scheme could still launch while the level of redress is reviewed, but this remains to be seen. In the…
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MSE News: Car finance redress scheme faces further legal challenges
The financial regulator's major car finance mis-selling redress scheme, confirmed in March, will face legal challenges from three lenders, it's been confirmed. MoneySavingExpert.com founder Martin Lewis says some delays now look "inevitable" – but with lots still uncertain, it remains crucial to get your complaint in now,…
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Trying to claim through welcome finance for car finance
Hi all, Can't find the answer on the forum so thought I'd ask here Bought a car with Welcome Financial Services PLC in 2007 (found using Equifax car finance tool) and I'm trying to use the tool on MSE to submit a claim. They ceased trading in 2011, and someone took over their obligations because they contacted me a long…
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Help with car finance claim
This discussion was created from comments split from: Forum Highlights 6th Feb: planes, Pot Noodles & Premium Bonds.
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Response from Vauxhall Finance
I've had a response (of sorts) from Vauxhall Finance. My finance agreement dates from 2005. The response reads: After making a reasonable and proportionate search of our records (and making due enquiries with appropriate third parties), we've not yet found out if we paid a commission to the dealer and, if so, whether it…
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DCA Motor Commission Updates
Hi, I'm new to this forum and absolutely sure that this topic is covered in detail in an existing forum I used the MSE tool to register a potential commission claim on the purchase of my motorhome and I have received confirmation with a reference from LLoyds Motor Commission that I have got a DCA on this finance agreement.…
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Car Finance DCA and fixed commission
So like most of us have used Martins form and submitted our complaints(five in total), I did back in 2024 and have had responses. My four responses to date range from confirming DCA in two of them and also confirming Fixed commission was paid in the other two claims. The fifth and final complaint has not responded yet. My…
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MSE News: Misled or unfairly treated by car finance claims firm? Complain now
If you're unhappy with how a claims-management company or law firm has managed your car finance mis-selling case, or think it's treated you unfairly, you should challenge it by raising a formal complaint. The financial regulator has issued new guidance on how to do this, including a free template letter, after it found…
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MSE News: Car finance redress scheme likely delayed to November due to legal challenges
The financial regulator's major car finance mis-selling redress scheme, originally planned to start in July this year, will now likely be delayed to November due to four legal challenges. But in the meantime, it's still best to get your complaint in now, which you can do for FREE using our DIY car finance reclaim tool.…
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Car Finance Redress
Has anyone got any thoughts on the motor finance redress scheme? Is it just me, or do these delays feel like a tactic to drag the process out? What frustrates me is that the finance companies have been allowed to challenge things at this stage when they had the opportunity to raise objections during the consultation…
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No record found either of the car they sold me, or of the finance agreement.
Hi - sorry if this has been asked before, I searched and could not find it. I bought a Mercedes A Class in 2010. I can't find any record of the finance agreement I took out. I gave Mercedes Finance dept the reg # and where I bought it, but they say they have no record of the car at all. I have made a claim personally for…
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Car Finance Claim - Cancelling Solicitor Fee
Hi all, Like many others, when the car finance mis-selling news came out, I signed up with a company called Consumer Rights Solicitors regarding three car finance agreements I’d had. More recently, I followed Martin Lewis’ advice and used his free reclaim tool to submit complaints directly to the finance companies myself.…
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No further follow up do I need to take action?
Hello, I followed the MSE template about 18 months ago and my finance company MotoNovo responded to confirm there was a hidden discretionary commission during my finance in 2015-2020. Since then I’ve heard nothing other than a legal company somehow getting hold of my details and contacting me claiming information had been…
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No response to template letter
In the last month I have submitted the template email advised by Martin (mis-sold HP) on two occasions. To date I have had no acknowledgement. How can i be sure it has been received?
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Has anyone been contractually tied in after a “quick eligibility check” with a claims firm?
Hi all — looking to understand if anyone else has experienced something similar, either with Complex Law or other car finance claims firms. I recently went through what was presented as a “quick eligibility check” for a potential car finance claim. At the time, it felt like a simple step just to see if I had a valid case.…
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Multiple claim companies
Hello! Just Wondering if anyone else is in this situation. Some how I have managed to sign up to 2 pcp claim companies. I appreciate this is very silly of me and highly regret doing it. However now leaves me in a situation. One company I requested to end the service- I have not heard from them for some time and have never…
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What happens for DCA claims if the company goes into administration
Give of the continued delaying of the redress scheme due to challenge and speculative press about Blue Motor Finance, what if any protection is there for consumer claims if the company does go into administration prior to settling claims? Potentially a real risk that they will push the button straight after the court…
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Financial mis-selling complaint- HD Law
Hello all, I am a bit concerned. I clicked through on a link that came through one of one of my newsletters to register to see if I was eligible for the financial mis-selling complaints. Initially it went through make a pcp claim, I just wanted to check eligibility and put in vehicle details. Then I am being contacted a…
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Consultation Claims car finance emails - scam?
Been contacted twice by a company called Consultation Claims regarding a car finance claim that they allege I've made with them. Latest email had contractual documents attached that are allegedly signed by me 'for my records'. A few points: (1) never heard of them, never had any contact/made a claim with them in the past…
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Contacted by Courmacs after contacting Stellantis about DCAs - Scam?
Hi all, I recently contacted Stellantis Financial Services UK regarding motor finance commission arrangements via email using the template provided by MoneySavingExpert. I made my claim directly to Stellantis (commissiondisclosure@stellantis-finance.com) to avoid any other company getting a cut. Stellantis got back to me…
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I am unsure if I've been missold car finance
Hi, I'm unsure if I've been missold car finance but I'm receiving text messages from one company anyway. Are they simply fishing for business or did they legitimately get my name from some financial records somewhere? fwiw the company is "Panda PCP" Thanks!
