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MSE News: Car finance redress scheme to face legal challenge
The major car finance mis-selling redress scheme, confirmed by the financial regulator last month, is now facing a legal challenge over claims that it will leave drivers "out of pocket". The group behind the case says the scheme could still launch while the level of redress is reviewed, but this remains to be seen. In the…
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Car Finance DCA and fixed commission
So like most of us have used Martins form and submitted our complaints(five in total), I did back in 2024 and have had responses. My four responses to date range from confirming DCA in two of them and also confirming Fixed commission was paid in the other two claims. The fifth and final complaint has not responded yet. My…
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MSE News: Car finance redress scheme likely delayed to November due to legal challenges
The financial regulator's major car finance mis-selling redress scheme, originally planned to start in July this year, will now likely be delayed to November due to four legal challenges. But in the meantime, it's still best to get your complaint in now, which you can do for FREE using our DIY car finance reclaim tool.…
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Claim independently or with claims management company??
I've recently used Martin's Car Finance reclaim tool to submit a complaint I have had a response from Volkswagen saying "We note that you already have an open complaint for this agreement regarding commissions under complaint reference XXXX with Clear Legal Marketing Limited. Could you please confirm if you would like to…
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Santander Compliant
I used the template on the website to draft up and email my compliant on 10th March. Had no communication it’s been received or acknowledged Anyone summited to Santander and got a reply back
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Missold car finance
I have a company called Courmac Legal that say they are pursuing the above for me, it has a reference number and they say they have been doing this since 2024. I have told them on 2 occasions that I have all of the original details and have already started the process directly with the car company. Its almost like…
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Car finance compensation
Has anyone who is claiming above received an email from Complex Care Ltd with a link to verify who you are? It talks about payout and fees they will reclaim. I am sure this is one of the firms that was recommended by fellow MSE’s but before I do anything I wanted to ask for your sage advice please.
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PCP - SMS scam with leaked personal info
I've had a text from an outfit giving a name of "REFUND PCP" from phone number 733863727 (some sort of special code) claiming they've tried to contact me. They haven't just got to my phone number by randomly picking the number, they also quote the reg no of my car. This means that some firm that has both my phone number…
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MSE News: Car finance redress scheme faces further legal challenges
The financial regulator's major car finance mis-selling redress scheme, confirmed in March, will face legal challenges from three lenders, it's been confirmed. MoneySavingExpert.com founder Martin Lewis says some delays now look "inevitable" – but with lots still uncertain, it remains crucial to get your complaint in now,…
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Car finance DCA and Fixed Commission update
Well just had an update on three of my DCA submissions and wondered if anyone else has had an update as its been quiet for a while due to the consultation period so was a little surprised at the below. I did submit these requests along time ago. Has anyone else had any communication, these three updates all came from the…
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Help!
Hi when all the hype about claiming back mis sold car finance came out I went with the MSE recommendation of Bott and Co. I have had numerous emails from them over the months. Now with recent advancements can I now email them to say they are no longer needed? How do I know what I signed up to as it was so long ago. I have…
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DCA - Fobbed off by Lender!
Hi everyone, First post to this forum so please bear with me. So like many of you I watched Martin’s recent shows giving advice if anyone has taken out an agreement on a car hire through PCP etc, personally I was always struggling with some of the finer details like agreement numbers as my agreements go back to 2012.…
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PCP Reclaim Firm tell me my max pay-out will be only 20% if I act directly
Hi all. Back in 2023 i signed up to a solicitors firm who were running Car Finance reclaims that were emerging at the time. This was because i didn't have much time to do anything personally and i wasnt even sure if it would result in anything. Here we are 3 years later after all the FCA work, and the work of Martin, and…
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Am I too late to claim
Found a old car hp agreement on equifax Start date 04/04/16 ended 12/04/18 What I have read so far says loans taken from 04/2007 , with my loan only ending in 04/ 18 is it worth claiming?
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Motor Finance Redress Scheme
Hi - I'm just gathering information together to submit a complaint having bought a number of cars and a motorbike since 2007. I have all the registrations but like many people I no longer have information on the agreements though I do know who they were financed with, mainly VW Financial Services. I've signed up with…
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CA auto Finance Update
Received this email tonight, has anyone else received similar and what's the next step? We refer to your communication regarding Finance Agreement number ********, in which you requested confirmation of whether we paid the dealer/broker any commission for your introduction to us. After reviewing our records, we can confirm…
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Anybody received news saying no
I’m just wondering I put in four different claims since 2007-2021 I have one reply within two weeks saying I wasn’t misled or miss sold How do I know if this is correct finance on this one was 2016 just would like others opinions or experience’s with there’s thank you just curious
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Capital Bank - Can I Still Claim
I had a finance agreement in April 2007 (Agreement started 20 April 2007) which was with Capital Bank. I understand that Capital Bank was taken over by HBOS (Halifax Bank of Scotland) which then merged into Lloyds Banking Group in the 2008/9 takeover - and my agreement may have ultimately ended up with Black Horse. Has…
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Car Finance - Reclaim
When this matter first arose I wrote to all the finance company and on one of the agreements they advise that the "The FCA announcement relates to agreements taken out between 6 April 2007 and 27 January 2021" Do I need to reapply and sent another DCA enquiry check?
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Volkswagen Finance
My daughter just had her claim rejected, didn't have such a scheme on her particular agreement!
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Hyundai Capital
Hi all, Apologies if this has been asked before but the search function on this forum isn't the easiest so I may have missed it… I'm just looking for any advice/reassurance after I submitted my 'formal enquiry', as per the MSE guidance to Commissionqueries@hyundaifinanceuk.co.uk on Monday 30 March but I've not heard…
