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Reclaim car finance and Bulling claims management companies
Hi Please may you advise on how to stop being bullied by a claims management company? Despite having informed the CMC that I had been advised not to proceed with them and having also contacted the car finance company directly, who advised that they will be looking into my finance history with them. The CMC continue to…
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Toyota's response to the email sent using Martins guide.
I have just received an interesting response from Toyota regarding my Lexus and the form that I used from this website to ask them about miss-selling of finance. I didn't add anything accusatory into the pre done letter but the reply sounds a tad ..unkind shall I say. Anyway this is it, without a few details like car reg…
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Consultation Clams Ltd
Hi. Has anyone here experienced receiving an unsolicited email to their work email, containing their personal address details in an Engagement Letter purported 'signed' by them, authorising the above outfit (well something similarly named!) exclusivity on pursuing a finance interest compensation claim? If you don't cancel…
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Tracing responsibility for Discretionary Commission Agreement
I took out HP credit for car purchase through FGA Capital UK Ltd trading as Jaguar Cars Finance. I believe FGA Capital changed their name to CA Auto Finance UK Ltd. I have not been able to get a reply to my queries from CA Auto Finance. Does anyone know if CA Auto Finance will be responsible for my Discretionary Commission…
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Claim companies
Hi.I don't know why but I stupidly signed upto 2 or 3 claim Companies to help me with my car Finance claim. I think I did it as I honestly never thought it would go any further. But now I am getting lots of emails from these companies saying they are making progress with my claim. I have obviously gone past the cooling off…
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PCP car finance claim - am I tied to a claim company?
Hello, Please could someone help me work out if I am tied to a claim company. Very early on in the PCP claims saga, I clicked on an advert about PCP claims. I filled out some info and set up a "portal" / account with a claim company. I supplied various bits of information. I have had a busy old life recently and never…
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Sign up scam ? Or not
I just had a phone call from a claim company about the overcharge on car finance . I told her that I had sent my claims in over 15 months ago but she says that the claim runs out every 6 months ,I told her I get an email every month or so saying it’s being looked at but she was adamant . Same company did a pcp for me she…
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More than one law firm representing me without my knowledge - Mis-sold car finance
I filled out on online free checker last year to see if I had been mis-sold car finance back in 2016. I was 18 at the time and really had no experience regarding this. Since the checker, I have received emails from two different law firms both saying that they are representing my claim. Now, this was well over a year ago…
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Car dealership acted as broker
Hi, I am looking to make a claim and I am just trying to understand the claim that I would have for my individual circumstances.. the car dealership acted as the broker because when I applied for a car loan via them I was declined due to having a poor credit rating. The dealership then said it’s ok we will offer you a loan…
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Previous claim with a now closed firm (Kingsnorth)
Hi, I logged a claim with Kingsnorth Sols in January 2025 (didn't realise I could do it myself). Very shortly after this, I received a letter from Barclays Partner Finance confirming my arrangement had been subject to a DCA, but they were awaiting the outcome of the Supreme Court case and would be in touch nearer the end…
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Paying for a car I can’t use – finance company refusing responsibility
Hi all, I’m looking for some advice because I feel completely stuck
and powerless with a situation involving my car finance agreement. I bought a Ford Mustang Mach-E (71 plate) from a large
dealer in October 2024, with a PCP agreement through one of the main finance
companies. It’s done around 48,500 miles, but I am not…
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0% PCP
I took out a 0% Interest PCP in March 2023 with Mercedes Finance and am wondering if I could claim undisclosed commission fees. I am pretty sure the price of the car was loaded to compensate the interest free plan.
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DCA Loophole
I had PCP finance in 2013, it was not a DCA. However, when I bought the car I had asked for a HP quote as I didn’t want PCP and the total cost of HP was less. They emailed me a HP quote and I agreed to it and arranged a visit to sign paperwork. Once there, they offered me £500 to take PCP. This made the PCP offer cheaper…
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MSE News: Martin Lewis: Beware car finance reclaiming ads – you could give away 30% and get NOTHING
At this crucial time for car finance mis-selling complaints – while we await a Supreme Court decision on dealing with such claims – motorists should beware a "spray" of car finance reclaiming adverts. This is the message from MoneySavingExpert.com founder Martin Lewis who warns that you could end up giving away 30% of your…
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Motor Finance Agreement Claim
Hi, We send the email raising a complaint about the Motor finance Agreement, using the template on the MSE website. The finance company sent us the following back, Please note you already have an open complaint with Claim Lion Law under the reference 147519.001/AL/LEO. If you wish to raise the complaint with us directly…
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Kia Finance
Hi, I have emailed Kia Finance with Martin's complaint template twice regarding the DCA commission yet had no response- not even an acknowledgement. Does my initial emails still count as a complaint in regards to any redress (if there is any)? Should I do anything more or just wait and see? Many thanks in advance.
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Courmacs Legal - Do I have to go with them ?
I made a mistake at the back end of last year and clicked on an advert for redress - just out of curiosity. I don't remember what I clicked or what information I gave away bar my email address and home address. A short time later I got 2 emails one listing one finance agreement and another listing 3 finance agreements from…
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Response from Mobilize yes dca was in place but no commisiion paid
as above how do i know if commission has been paid or whether they had charged me and not paid the car dealer. What happens next?
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Emailed Stellantis yesterday (5/8/2025) regarding Hire Purchase of Citroen in 2008
Having seen Martin's weekly newsletter after the Supreme Court's judgement on car loans and commission I emailed Stellantis (formerly PSA Finance trading as Citroen Contract Motoring) using the template provided on Martin's website. I emailed yesterday at 10:51 PM and received an immediate reply thanking me for the query…
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Barclays Partner Finance (BPF)- from 07/2014- Do they still have the paperwork?
I purchased a vehicle using BPF in 2014, through a Fixed Sum Fixed Rate Agreement. I was always questioning the interest rate at the time, as my credit score was very healthy ( I had a monitoring credit score of "excellent" with a credit bureau). BPF would have undergone their normal credit scoring methodology & come up…
