-
Dealer has closed car business and has refused to provide car financing details
Has anyone had same experience? I bought several cars on finance through a now closed Peugeot dealership. I have no paperwork as once finance was paid I destroyed details. Anyone able to help?
-
No reply from Toyota, what should I do next?
Hi, I emailed Toyota Financial Services on 5th November 2024 and received an automatic reply from their commissions complaints email address saying that they are checking their records and will come back to me in 8 weeks and I do not need to contact them again. It has been well over 8 weeks and I haven't had a reply. I…
-
Can I Terminate My Agreement with Claim Management Company?
I signed up with a company (Chase Monro) who were advertising on X for mis sold car finance in January 2024, long before MSE advised "not" to use such a company. I did try and cancel a while back and told I would be liable for their costs if I did so. They estimated the value of my claim at £44K (gross £54K) so their 25%…
-
MSE News: Martin Lewis: Beware car finance reclaiming ads – you could give away 30% and get NOTHING
At this crucial time for car finance mis-selling complaints – while we await a Supreme Court decision on dealing with such claims – motorists should beware a "spray" of car finance reclaiming adverts. This is the message from MoneySavingExpert.com founder Martin Lewis who warns that you could end up giving away 30% of your…
-
Solicitor acting on my behalf when I did not contact them?
I sent an email to Toyota Financial Services using the template on this site back in November and haven't heard back from them. I then chased them up again a few weeks ago. Since then I have been contacted by Consumer Rights Solicitors asking me to upload my ID for my claim. I am getting loads of phishing emails about the…
-
Barclays Partner Finance (BPF)- from 07/2014- Do they still have the paperwork?
I purchased a vehicle using BPF in 2014, through a Fixed Sum Fixed Rate Agreement. I was always questioning the interest rate at the time, as my credit score was very healthy ( I had a monitoring credit score of "excellent" with a credit bureau). BPF would have undergone their normal credit scoring methodology & come up…
-
Two claims or one?
I had two car finance agreements taken out between 2017 and 2020. The first one was taken out and closed with PSA. The second was taken out with PSA but was changed to Stellantis when the new company was formed. Both show up on my Stellantis account. Do I send just one claim form to Stellantis or do I have to send one for…
-
DCA Claim Response too quick to have checked ?
Today at 13:58pm I have emailed Stellantis regarding 4 vehicle agreements, initial response received 13:59pm - Thank you for email etc and then at 2:00pm - After checking our records, we can tell you that we did not pay a discretionary commission to the dealer. Surely they haven’t had time to check or am I missing…
-
PCP slater and Gordon.
I enquired with slater and Gordon about the car PCP scandal. I have 3 texts from them asking for me to complete the process to instruct them, but I never completed this. I have received no communication from them until this weekend when they are contacting me with an update on the fact I have instructed them to deal with…
-
Finance arranged through TSB
'morning. I arranged my car loan via TSB who used Blackhorse for the finance. Should I assume that as the loan was not arranged directly with Blackhorse it is not included in this scheme? TIA
-
MSE News: Supreme Court to rule on hidden car finance commission mis-selling this week
The Supreme Court will reveal its judgment on hidden car finance commission claims on Friday 1 August at 4.35pm, it's been announced. Read the full story: 'Supreme Court to rule on hidden car finance commission mis-selling this week' If you haven’t already, join the forum to reply.
-
Car finance
I registered with a firm at the beginning of the car finance miss-selling scheme and vehicle omissions. I recently discovered that in fact I registered with 2 different companies for both claims. Any advice please
-
Confusion!!
Having used MSE reclaim form I recieved a reply from Black Horse confirming I have had DCA on 3 agreements with them. What exactly does this mean, and how is it effected with the recent court ruling?
-
NEWS: Huge car finance mis-selling news as industry-wide redress scheme planned
Payouts for mis-sold car finance are one step closer as the financial regulator has announced plans to consult on an industry-wide redress scheme. However, any redress is still dependent on an upcoming Supreme Court case. MoneySavingExpert.com founder Martin Lewis explains what this latest update means for claims. Read the…
-
PCP Claims via My Claim Group
Has anyone got any information about the Insurance Policy required by the engaged solicitor. For instance MY Claim Group has the following clause. This sounds a bit risky to me that No Win No Fee is totally correct? can anyone help? many thanks When initiating the claim, your "no win no fee" your solicitor may need to…
-
Car finance - Supreme Court Judgment 1st August.
I have 4 claims that have DCA so just waiting but the chancellor can put in place after the judgment legislation that could cap the compensation which is not fair, its money we are owed all the monies that were earned from this doesn't get paid back so why we shouldn't be out of pocket . It would be politically…
-
FCA news - consultation starting.
https://www.fca.org.uk/news/press-releases/fca-consult-motor-finance-compensation-scheme
-
What is unfair commission?
My lender tells me I did not have a DCA. However I understand that compensation may still be payable if unfair rates of commission were involved. Do you know what level is regarded as unfair? I do not know what rate was paid to my car dealer but I will ask the lender if I know what is the cut off point. Or if a level is…
-
Company Car Lease and motability leases
Company vehicle leases and motability lease vehicles are negotiated through the respective company direct with manufacturer dealers and third parties such as Arval. Is there any way to know if you as the end consumer incurred unnecessary additional fees due to the finance miss selling? I work for a company that use Arval…
-
Car Finance compensation claim
Originally had car finance with GMAC (General Motors) and probably have a valid claim. However, they have been taken over by Ally Finance based in the US. Will the ‘new’ ruling apply to global companies outside the UK?
