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PCP Claim - Cheque for Interest Rebate - Full and Final Settlement
Hi Guys, I went through the process to send a number of PCP claims to various car finance companys that I had used over the years. One has sent a letter with a chque, stating that "It has come to our attention that when you settled your agreement, we made an error in the calculation of the interest rebate." There is…
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Reply from FORD- complaint not upheld because finance agreement started around 20/12/2006.
Reply from FORD- complaint not upheld because finance agreement started around 20/12/2006. We write to you in relation to your complaint received on 11/05/2025 regarding the above finance agreement starting on or around 20/12/2006. Your Complaint You’ve stated the Financial Conduct Authority (the FCA) launched an…
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Fiat replay on car finance reclaim
Hi this is what they sent me as a reply and they haven’t responded since march 2024. Is there any update recently? Thank you for your recent inquiry asking for confirmation of whether we paid the dealer a discretionary commission for your introduction to us. We're checking our records and will come back to you in due…
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Final Response to your complaint – Not Upheld - No DCA
Good evening. I lodged a complaint with my car finance provider recently. They have come back and said my finance agreement did not have a DCA. Can I take this any further?
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Response on my initial email to bluemotorfinance (DCA)
Hi I have had this response. What's the next steps ? Do I need do anything now ? They says 8 weeks from Dec 2025 ? Does this mean that I won't have an update until the end of the year ? Do I need to respond ? Thank you for contacting us to confirm whether any commission was paid to the Introducer regarding your above…
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Blackhorse confirmation of DC, complaint raised, generic DC response received
Way back last March/April I wrote to Blackhorse using template provided on here. Within a few months (think it was July time), they responded confirming that my motor agreement did indeed have a discretionary commission attached to it. Off the back of this confirmation, I raised a formal complaint regarding it... but the…
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Late Husband car in PCP
I know the registration of the vehicle but can’t find any relevant paperwork relating to the loan agreement do cannot remember the finance company. Obviously I can’t access this information from his credit record as he’s deceased. Is there any other way I can find the information?
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Car misselling
I’ve leased cars for over ten years and I read that leasing now comes into the category of misselling . How can I check this is true for sure? Ps I don’t want to use a misselling no win no fee company.
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Can I claim for my late husband
Hello My late husband was a motorcyclist and in the past has had numerous bikes on HP with Black Horse, Moto Novo, and Close Brothers. He has also had cars both with Ford but not sure what finance company they use. Unfortunately, I cant remember the registrations for the motorbikes but can remember the registrations for…
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GE Capital car finance misselling
Hello, Just wondering if anyone else took out a car loan with GE Capital finance and is trying to check if they were missold. I bought a car with their f8nance in 2005 and have all the details but the company no longer exists. Is anyone else in this position? Thanks
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Right to terminate car finance has incorrect figure
I’m new to this so if I’m in the wrong place forgive me !! So I have had finance on 5 cars with the same dealer over the years my last car left me with negative equity of 5k , I swapped vehicles and after two years of payments I’ve been offered a company car, so I looked at my agreement and I had paid over right to…
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Claim help - ex registered keeper
Hi everyone, just wondering if I can make a claim, even though an old car was in ex's name? The finance came out of my account but he was the registered keeper. I got the PPI as I had a better credit score but I didn't drive. If I claim would they try and contact him? Tia.
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Having accidentally made duplicate claims for PCP commission two years apart
Hi My husband has accidentally signed up with two different companies two years apart through the Martin Lewis free link to look into the same historic potential undeclared PCP commission for one of our vehicles. We are now concerned about potential charges from either of the companies if one completes the work and manages…
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Car Special Deals
I want to highlight an under reported car finance scam. We bought a used Volvo from a Volvo dealer. For Black Friday they offered, £750 contribution, GAP insurance (ca £250 p.a.) Volvo on call and free servicing for 2 years (ca £700) so a total around £2k for 2 years. They then rejected the finance (despite good credit…
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Car finance reclaim
Hi. My daughter in law’s dad took out car finance on her behalf nearly 5 years ago. He died in 2022 and she’s continued making the payments. Would she still be able to apply to reclaim any overpaid interest?
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Car finance mis-selling claim telephone calls
Regarding the mis-selling of car finance that has been heavily advertised. I logged a claim over 3 years ago, but, no doubt due to the advertised opportunities, I am being inundated with telephone calls from companies wanting to act on my behalf. As I type this it is around 3pm on a weekday afternoon and already today I…
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PCP claim Nissan
Hello, we have made 2 direct claims with Nissan and today we have received an email for Courmacs Legal for us to complete a form. We are suspicious as on their website it is showing 51% charge. They seem to have our account numbers and know email addresses so does anyone know if Nissan have instructed Courmacs or is this a…
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Do I trust Santander?
I used the car finance tool on this site to write to Santander. i received the answer: “ After reviewing our records, we can confirm that there was no DCA in place between us and the credit broker relating to your finance agreement” Do I take this on face value and accept the answer? Robert
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Toyota Finance DCA GDPR
I had 4 cars from Toyota Finance from 2012 - 2019. I contacted them regarding any potential DCA using the MSE template, they did respond and after a bit of back and forth with different pieces of information they claimed they couldn't progress my enquiry due to GDPR and required a Registered keeper details (for example,…
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No details
Hi all just wanted to ask about the car finance claims I can’t remember the car registration or company names I even reached out to the DVLA and had no luck. I don’t want to lose money to the companies who claim for you and heard that the courts were looking into reaching out to people? Is this likely to happen and can I…
