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Reclaim car finance

Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.

Update from Mobilize (RCI)
New email from Mobilize this afternoon, seems to be it'll be 2026 for any decisions. Good afternoon, Further to our previous communications with you, we wanted to provide you with an update on your Agreement and the relating commission payment. On 24th September 2024, the Financial Conduct Authority (FCA) announced that…
Rachel Reeves intervenes in UK car finance mis-selling case to protect lenders
This from today’s FT ‘Chancellor Rachel Reeves on Monday launched a bid to shield car loan providers from multibillion-pound payouts in a landmark mis-selling case, after the Treasury warned it could damage Britain’s reputation as a place to do business. The Treasury has taken the unusual step of seeking permission to…
Black Horse Finance DCA
Since initially submitting our claim 3rd July 2024, we subsequently (eventually) received emails, all stating the text below, on 25th November, 23rd December and again today (20th January) so we assume that everyone else is being treated in the same, unacceptable, manner - and despite sending them a mail asking for a more,…
DCA
Why why if you are due compensation do you have to apply, the companies have a record of those affected and a pay out should automatic ?.
Car finance commission claim
I put a private number plate on my last two car purchases with Toyota. Will I need the original car registration number to make a claim or will my private plate be acceptable for the claim? Cheers
Car Finance Reclaim
I purchased a Hyundai IX35 from Arnold Clark in September 2016 who sold me the PCP which I complained to them then to the FCA as the mileage they had written on the agreement was not the one I told them but nothing happened as I signed the agreement. Arnold Clark used Northridge. Months after that, I changed car in June…
GMAC finance on SAAB DCA query
I bought a SAAB from a local dealership in 2010. Finance through GMAC. SAAB no longer trading: dealership closed; GMAC as far as I am aware has become Stellantis. Have contacted Stellantis "Cannot find details" wish to pursue, don't know where to go next. Would prefer DIY approach but would consider claims company as…
Car mis selling
Firm Capital bank no long exists can I still claim?
Volkswagen goodwill Payment
Has anyone else received a goodwill payment from Volkswagen or any other company? We received a letter for £200 goodwill payment but I don’t want it to go against me if I accept it as we are hoping for a discretionary commission interest refund as ours was over 11% interest. Anyone accepted the money? It also says in the…
CAR FINANCE SCANDAL
About the car finance scandal, It's just been released that people who leased there cars can now claim back money from the finance company that financed there purchase or lease, does anybody know whether this includes cars leased on the mobility scheme.
BMW response
I used the MSE tool to enquire to BMW if DCA was on a HP agreement I had with them from around 2010. I still have the finance paperwork so the Reg No, Name, address, dates and finance agreement number were supplied. The vehicle was an approved used 3 series from a main dealer. I had a reply today requesting more…
PCP/Finance Repayment Query
Hi All, A complete newbie here so be gentle and happy new year! I took out a PCP car finance deal with VW on a brand new car in 2015 and all seemed okay; until I lost my job on maternity leave and couldn't pay it back. After some discussions, they said they would take the car back but I was still liable for paying back the…
Stellantis is reply
Hi, I received a reply from Stellantis. Thank you for your email dated 02/12/2024 asking for confirmation of whether we paid the dealer a discretionary commission for your introduction to us. After checking our records, we can tell you that we did pay a discretionary commission to the dealer. We can confirm that your email…
Discretionary Commission claim for late husband
Hello, looking for advice. I believe I can put a claim in for discretionary commission on behalf of my late husband, unfortunately though I don't know the registrations or the vehicles he has had. My late husband was a motorcyclist and I know he had HP finance on at least 4 motorbikes (not at the same time) I know the…
question about vehicle personal contract hire (PCH)
HiI took out a PCH car with Volkswagen via a broker. I signed the contract 30 days ago, and received the car on Monday. On acceptance of the car I informed of some issues with the car (including a mayor fault with the driver's door) and next day the car was taken to the garage to be repaired, but I don't have any…
Stellantis Financial Services UK (PSA Finance) - historical motor finance commission claim
Hi I wrote to Stellantis Financial Services UK using the template provided by Money Saving Expert regarding the unfair practice of hidden commission on motor finance. I purchased a car in 2016 and thought there may be a claim to make. On 14th March 2024 I used the template to request information they hold on my behalf…
Mercedes Car Finance Mis-selling Response
Hi All I've just received a response from Mercedes that says - 'After checking our records, we can confirm that we did not pay a discretionary commission to the dealer. As your agreement was not subject to a discretionary model, we're not treating your enquiry as a data access request or complaint' Does that effectively…
No reply
My husband and I have both used online companies to find out if we have a claim. Despite them noting that an email has been sent to me I have received nothing?
HP provider Evans Halshaw Citroen
Hi, Can anyone help me find out who my HP finance provider would have been in December 2010 for Evan Halshaw Citroen? I've been asked to email f&icomplaints@pendragon.org.uk to find out but just wanted to double-check so I can send my claim letter to them. Thank you for any help
CAR PPI
Hello everyone. I have just attempted to do the PPI one for the cars as I had a loan out in Jersey. To complain it advises on the Jersey website to complain to Close Brothers UK now this is the response I have been given. Thank you for your recent contact. We've reviewed your complaint and have completed…

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Reclaim car finance

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