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Car Special Deals
I want to highlight an under reported car finance scam. We bought a used Volvo from a Volvo dealer. For Black Friday they offered, £750 contribution, GAP insurance (ca £250 p.a.) Volvo on call and free servicing for 2 years (ca £700) so a total around £2k for 2 years. They then rejected the finance (despite good credit…
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Car finance reclaim
Hi. My daughter in law’s dad took out car finance on her behalf nearly 5 years ago. He died in 2022 and she’s continued making the payments. Would she still be able to apply to reclaim any overpaid interest?
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Car finance mis-selling claim telephone calls
Regarding the mis-selling of car finance that has been heavily advertised. I logged a claim over 3 years ago, but, no doubt due to the advertised opportunities, I am being inundated with telephone calls from companies wanting to act on my behalf. As I type this it is around 3pm on a weekday afternoon and already today I…
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PCP claim Nissan
Hello, we have made 2 direct claims with Nissan and today we have received an email for Courmacs Legal for us to complete a form. We are suspicious as on their website it is showing 51% charge. They seem to have our account numbers and know email addresses so does anyone know if Nissan have instructed Courmacs or is this a…
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Do I trust Santander?
I used the car finance tool on this site to write to Santander. i received the answer: “ After reviewing our records, we can confirm that there was no DCA in place between us and the credit broker relating to your finance agreement” Do I take this on face value and accept the answer? Robert
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Toyota Finance DCA GDPR
I had 4 cars from Toyota Finance from 2012 - 2019. I contacted them regarding any potential DCA using the MSE template, they did respond and after a bit of back and forth with different pieces of information they claimed they couldn't progress my enquiry due to GDPR and required a Registered keeper details (for example,…
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No details
Hi all just wanted to ask about the car finance claims I can’t remember the car registration or company names I even reached out to the DVLA and had no luck. I don’t want to lose money to the companies who claim for you and heard that the courts were looking into reaching out to people? Is this likely to happen and can I…
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DCA - Final reply from Ford
I put a claim in for a car I purchased in 2008. I do also have another claim which i haven’t had a final response for yet. This is what their final reply consisted of. I have no paperwork for it so I generally have no idea what was included in the contract. - Findings of my investigation After reviewing your case, we have…
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I am seeking guidance on DCA complaints, can anyone help?
I've followed the Martin Lewis DCA guidance and used the tool to complain to Santander for 1 finance agreement and to motonovo for 3 finance agreements. Santander replied by email saying that my finance agreement did include a DCA and it will be investigated etc etc and I won't hear by 4th December at the earliest (of…
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DCA - deceased
Wonder if you can help. My mum had car agreements in place. Prior to her passing she had been looking into this and received a letter from black horse to confirm one or more agreements involved DCA. The finance was in Mums name but the money came of the house money. Therefore would my Dad still be able to go forward with…
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Anybody Help!
I sent an email to Stellantis Financial Services concerning a claim for hidden discretionary commission, they replied saying they would be in touch and a few weeks later I received an email asking for more information which I gave them. Stellantis replied asking for further information and when I replied an email was sent…
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Car finance claim - Cant remember any details other than registration number
Hello, We had a car on finance some years ago from a small local garage (which is no longer trading) around 2008-2009 i think. I cant find any paperwork for it & can't remember the name of the finance company, the only thing i still remember is the registration number. I do remember the interest on the finance was…
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Car Finance DCA application help please
Yesterday I filled out the form as advised here and received a letter by return to send to the original finance company. It is a 2010 Nissan Note that I'm still driving. I got a quick reply saying they will look into it and then less than a day later saying; Thank you for your email in relation to any possible…
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Seeking advice on PCP
Hi, I’m after some advice. i had 2 vehicles off Ford uk back around 2007-2009 but I can’t remember the registration or I can’t find any documents for it. Is there a way to find out the registration or how to claim if I can ? Any help would be much appreciated
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PCP Commission claim
Concerned! Have provided acc no. car reg all required personal info from Martin Lewis toolkit to finance provider formally RCI now Mobilize. Return email is asking for passport or driving licence identity proof in order to access the archived information. Has this happened to anyone else please. Finance was in 200b.
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PCP - Voluntary Termination template letter
I got a PCP finance with VW Financial Services, and I wish to terminate it because it's already over 50% repayment and also the fact that my wife will get a company car. Don't need so many car in the household. However, according to forum - I shouldn't use the template that the finance company provides but rather than a…
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DCAs on business vehicles
Can anybody explain why it is fair that undisclosed discretionary commission can be claimed for on private vehicles, but not on business vehicle purchases? We have one private vehicle DCA claim on hold - which we will probably have to fight because the repayments are paid directly from our self employed business account,…
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Are Blackhorse trying to restart my (DC) claim ???
I submitted my initial formal enquiry on the 08:02:2024 @ 14:37. I received conformation (saved in my emails) from Blackhorse on the 31.05.2024 @ 09:51, stating in their letter attached that there had been a 'discretionary commission agreement' on my motor finance. They haven't responded to any of my emails since that date…
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Hp fiance
Just wondering if anyone can help I bought a car on hp fiance last year it's still under it 12 month warranty and the turbo needs replacing. Total price including labour would be £2500. My warranty cover is only £2000 so i would assume i would pay £500 needed for the total price. The warranty company dont want to pay the…
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Bank of Scotland Vehicle Finance (BoSVF) - Freeway Cars leasing scheme for "opt-out" employees.
Hello, I have completed the MSE PCP template letter, and I am looking for the contact details for a Bank of Scotland Vehicle Finance scheme called Freeway Cars. The scheme ran as Freeway Cars from the late 1990s until the mid to late 2000s. BACKGROUND:Like many employees in the late 1990s and 2000s whose jobs necessitated…
