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car finance mis-selling for 0% finance from the dealership
hello, apologies if this a stupid question but does the finance mis-selling advertised by MSE recently apply to 0% finance from the car dealership? Thank you
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Well, if you don’t believe them?
Hello all, I had a car finance agreement with a company called accept car credit, I emailed them asking if they participated in the Discretionary interest scheme, I flatly denied it, However, I have my suspicions that they may not be telling the truth? How do I check? Stu.
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An undisclosed car finance commission question
Hi all,Wife and I had two car finance agreements, one with Black Horse (around 2005-2009) and t'other with Close finance (about 2012-2015). We don't have any paperwork, policy numbers, bank statement payments to the lender, nothing at all, and can't even remember which of us signed the agreements, but we do remember the…
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Fast Track Reclaim Refusing To Let Me Cancel My Claim for Car Finance - DCA
Hi all, hoping to get some advice please. Following an email from Fast Track Reclaim I used their claim tool. I tried to cancel my claim with them on the 16th day and they have refused to let me cancel. Is there anything I can do?
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Car Finance 1998
I took out car finance in 1998. I will have the paperwork somewhere and will try to dig it out but from what I remember it was with Blackhorse Finance. I bought a car through the old Reg Vardy. I’m sure I paid something ridiculous like 18.9% APR ? Car was £8k and I paid something like £11k back ? Could I be entitled to…
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PCP Complaint -- Barclays Partner Finance
I lodged a PCP complaint with Barclays Partner Finance (BPF) using the MSE template some time ago. I have been following MSE's guidance and was expecting an update imminently regarding the outcome of the Supreme Court Hearing. I have had a letter from BPF today updating me that the FCA have extended the timeframe that…
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Blue motor finance - contacted by a solicitor?
Hello all. I recently sent in an email to bluemotor using MSE’s car finance template and have had a reply acknowledging the DCA and they will be in touch. This was yesterday….However today I have been contacted by Kingsnorth Solicitor's and sent documents from them to sign. However the documents seem to be for a no win no…
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PCP Claim - Cheque for Interest Rebate - Full and Final Settlement
Hi Guys, I went through the process to send a number of PCP claims to various car finance companys that I had used over the years. One has sent a letter with a chque, stating that "It has come to our attention that when you settled your agreement, we made an error in the calculation of the interest rebate." There is…
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Reply from FORD- complaint not upheld because finance agreement started around 20/12/2006.
Reply from FORD- complaint not upheld because finance agreement started around 20/12/2006. We write to you in relation to your complaint received on 11/05/2025 regarding the above finance agreement starting on or around 20/12/2006. Your Complaint You’ve stated the Financial Conduct Authority (the FCA) launched an…
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Fiat replay on car finance reclaim
Hi this is what they sent me as a reply and they haven’t responded since march 2024. Is there any update recently? Thank you for your recent inquiry asking for confirmation of whether we paid the dealer a discretionary commission for your introduction to us. We're checking our records and will come back to you in due…
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Final Response to your complaint – Not Upheld - No DCA
Good evening. I lodged a complaint with my car finance provider recently. They have come back and said my finance agreement did not have a DCA. Can I take this any further?
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Response on my initial email to bluemotorfinance (DCA)
Hi I have had this response. What's the next steps ? Do I need do anything now ? They says 8 weeks from Dec 2025 ? Does this mean that I won't have an update until the end of the year ? Do I need to respond ? Thank you for contacting us to confirm whether any commission was paid to the Introducer regarding your above…
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Blackhorse confirmation of DC, complaint raised, generic DC response received
Way back last March/April I wrote to Blackhorse using template provided on here. Within a few months (think it was July time), they responded confirming that my motor agreement did indeed have a discretionary commission attached to it. Off the back of this confirmation, I raised a formal complaint regarding it... but the…
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Late Husband car in PCP
I know the registration of the vehicle but can’t find any relevant paperwork relating to the loan agreement do cannot remember the finance company. Obviously I can’t access this information from his credit record as he’s deceased. Is there any other way I can find the information?
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Car misselling
I’ve leased cars for over ten years and I read that leasing now comes into the category of misselling . How can I check this is true for sure? Ps I don’t want to use a misselling no win no fee company.
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Can I claim for my late husband
Hello My late husband was a motorcyclist and in the past has had numerous bikes on HP with Black Horse, Moto Novo, and Close Brothers. He has also had cars both with Ford but not sure what finance company they use. Unfortunately, I cant remember the registrations for the motorbikes but can remember the registrations for…
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GE Capital car finance misselling
Hello, Just wondering if anyone else took out a car loan with GE Capital finance and is trying to check if they were missold. I bought a car with their f8nance in 2005 and have all the details but the company no longer exists. Is anyone else in this position? Thanks
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Right to terminate car finance has incorrect figure
I’m new to this so if I’m in the wrong place forgive me !! So I have had finance on 5 cars with the same dealer over the years my last car left me with negative equity of 5k , I swapped vehicles and after two years of payments I’ve been offered a company car, so I looked at my agreement and I had paid over right to…
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Claim help - ex registered keeper
Hi everyone, just wondering if I can make a claim, even though an old car was in ex's name? The finance came out of my account but he was the registered keeper. I got the PPI as I had a better credit score but I didn't drive. If I claim would they try and contact him? Tia.
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Having accidentally made duplicate claims for PCP commission two years apart
Hi My husband has accidentally signed up with two different companies two years apart through the Martin Lewis free link to look into the same historic potential undeclared PCP commission for one of our vehicles. We are now concerned about potential charges from either of the companies if one completes the work and manages…
