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Consultation Claims car finance emails - scam?

Been contacted twice by a company called Consultation Claims regarding a car finance claim that they allege I've made with them.  Latest email had contractual documents attached that are allegedly signed by me 'for my records'.  A few points: (1) never heard of them, never had any contact/made a claim with them in the past (2) contractual documents are signed with an electronic signature that isn't mine, and headed with an address I haven't lived at in 3+ years.

Reading the small print of the Letter of Engagement they sent me, if I contact them to cancel their services I will be liable for any work they have carried out to date.  I strongly suspect this is a scam to panic people into contacting them, trying to cancel this non-requested 'service' and paying up to make the company go away.  

I've already reported the company to the Financial Conduct Authority, but I think people should be aware of this unscrupulous, probably illegal, behaviour.

Comments

  • born_again
    born_again Posts: 22,005 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Have you claimed via any company?
    Life in the slow lane
  • No, I haven't had car finance.
  • Further to this (sorry to keep banging on!) I've checked this company out on Trustpilot.  Looks like they've got form for this sort of behaviour, I don't appear to be the only one contacted.
  • dunstonh
    dunstonh Posts: 120,493 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    No, I haven't had car finance.
    have you ever used a claims company in the past? e.g. PPI

    I am just wondering if you are on a mugs list and they have used old data.   They have got your info from somewhere, and it sounds like old data.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • TYForum
    TYForum Posts: 1 Newbie
    First Post
    Well I have too received a couple of emails welcoming me for joining, attaching a form with a cross indicating my signature. I just assumed it was a scam and responded accordingly , stating that it was not me and i had never signed up for any claim.
    Alas over a week later I got a follow up email reiterating that I had applied.
    I am now in the process of replying to that email.
    Interesting to read that others are in the same boat.
    I believe that there is another page on this forum dealing with the same problem and company.
    Will keep you posted .

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