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No response to template letter
In the last month I have submitted the template email advised by Martin (mis-sold HP) on two occasions. To date I have had no acknowledgement. How can i be sure it has been received?
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Has anyone been contractually tied in after a “quick eligibility check” with a claims firm?
Hi all — looking to understand if anyone else has experienced something similar, either with Complex Law or other car finance claims firms. I recently went through what was presented as a “quick eligibility check” for a potential car finance claim. At the time, it felt like a simple step just to see if I had a valid case.…
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Multiple claim companies
Hello! Just Wondering if anyone else is in this situation. Some how I have managed to sign up to 2 pcp claim companies. I appreciate this is very silly of me and highly regret doing it. However now leaves me in a situation. One company I requested to end the service- I have not heard from them for some time and have never…
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What happens for DCA claims if the company goes into administration
Give of the continued delaying of the redress scheme due to challenge and speculative press about Blue Motor Finance, what if any protection is there for consumer claims if the company does go into administration prior to settling claims? Potentially a real risk that they will push the button straight after the court…
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Consultation Claims car finance emails - scam?
Been contacted twice by a company called Consultation Claims regarding a car finance claim that they allege I've made with them. Latest email had contractual documents attached that are allegedly signed by me 'for my records'. A few points: (1) never heard of them, never had any contact/made a claim with them in the past…
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Contacted by Courmacs after contacting Stellantis about DCAs - Scam?
Hi all, I recently contacted Stellantis Financial Services UK regarding motor finance commission arrangements via email using the template provided by MoneySavingExpert. I made my claim directly to Stellantis (commissiondisclosure@stellantis-finance.com) to avoid any other company getting a cut. Stellantis got back to me…
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Santander Compliant
I used the template on the website to draft up and email my compliant on 10th March. Had no communication it’s been received or acknowledged Anyone summited to Santander and got a reply back
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Claim independently or with claims management company??
I've recently used Martin's Car Finance reclaim tool to submit a complaint I have had a response from Volkswagen saying "We note that you already have an open complaint for this agreement regarding commissions under complaint reference XXXX with Clear Legal Marketing Limited. Could you please confirm if you would like to…
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PCP Car Finance
Hi , Can anyone tell me please. I used the online tool for claiming PCP on the website and had a reply to say it would be treated as a complaint. Do I need to contact the company again to escalate this complaint or will they contact me with further updates when payments will be made etc. Many thanks
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Missold car finance
I have a company called Courmac Legal that say they are pursuing the above for me, it has a reference number and they say they have been doing this since 2024. I have told them on 2 occasions that I have all of the original details and have already started the process directly with the car company. Its almost like…
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Car finance compensation
Has anyone who is claiming above received an email from Complex Care Ltd with a link to verify who you are? It talks about payout and fees they will reclaim. I am sure this is one of the firms that was recommended by fellow MSE’s but before I do anything I wanted to ask for your sage advice please.
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PCP - SMS scam with leaked personal info
I've had a text from an outfit giving a name of "REFUND PCP" from phone number 733863727 (some sort of special code) claiming they've tried to contact me. They haven't just got to my phone number by randomly picking the number, they also quote the reg no of my car. This means that some firm that has both my phone number…
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Car finance DCA and Fixed Commission update
Well just had an update on three of my DCA submissions and wondered if anyone else has had an update as its been quiet for a while due to the consultation period so was a little surprised at the below. I did submit these requests along time ago. Has anyone else had any communication, these three updates all came from the…
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Help!
Hi when all the hype about claiming back mis sold car finance came out I went with the MSE recommendation of Bott and Co. I have had numerous emails from them over the months. Now with recent advancements can I now email them to say they are no longer needed? How do I know what I signed up to as it was so long ago. I have…
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DCA - Fobbed off by Lender!
Hi everyone, First post to this forum so please bear with me. So like many of you I watched Martin’s recent shows giving advice if anyone has taken out an agreement on a car hire through PCP etc, personally I was always struggling with some of the finer details like agreement numbers as my agreements go back to 2012.…
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PCP Reclaim Firm tell me my max pay-out will be only 20% if I act directly
Hi all. Back in 2023 i signed up to a solicitors firm who were running Car Finance reclaims that were emerging at the time. This was because i didn't have much time to do anything personally and i wasnt even sure if it would result in anything. Here we are 3 years later after all the FCA work, and the work of Martin, and…
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Am I too late to claim
Found a old car hp agreement on equifax Start date 04/04/16 ended 12/04/18 What I have read so far says loans taken from 04/2007 , with my loan only ending in 04/ 18 is it worth claiming?
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Motor Finance Redress Scheme
Hi - I'm just gathering information together to submit a complaint having bought a number of cars and a motorbike since 2007. I have all the registrations but like many people I no longer have information on the agreements though I do know who they were financed with, mainly VW Financial Services. I've signed up with…
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CA auto Finance Update
Received this email tonight, has anyone else received similar and what's the next step? We refer to your communication regarding Finance Agreement number ********, in which you requested confirmation of whether we paid the dealer/broker any commission for your introduction to us. After reviewing our records, we can confirm…
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Anybody received news saying no
I’m just wondering I put in four different claims since 2007-2021 I have one reply within two weeks saying I wasn’t misled or miss sold How do I know if this is correct finance on this one was 2016 just would like others opinions or experience’s with there’s thank you just curious
