-
DCA Motor Commission Updates
Hi, I'm new to this forum and absolutely sure that this topic is covered in detail in an existing forum I used the MSE tool to register a potential commission claim on the purchase of my motorhome and I have received confirmation with a reference from LLoyds Motor Commission that I have got a DCA on this finance agreement.…
-
Car Finance DCA and fixed commission
So like most of us have used Martins form and submitted our complaints(five in total), I did back in 2024 and have had responses. My four responses to date range from confirming DCA in two of them and also confirming Fixed commission was paid in the other two claims. The fifth and final complaint has not responded yet. My…
-
MSE News: Misled or unfairly treated by car finance claims firm? Complain now
If you're unhappy with how a claims-management company or law firm has managed your car finance mis-selling case, or think it's treated you unfairly, you should challenge it by raising a formal complaint. The financial regulator has issued new guidance on how to do this, including a free template letter, after it found…
-
MSE News: Car finance redress scheme likely delayed to November due to legal challenges
The financial regulator's major car finance mis-selling redress scheme, originally planned to start in July this year, will now likely be delayed to November due to four legal challenges. But in the meantime, it's still best to get your complaint in now, which you can do for FREE using our DIY car finance reclaim tool.…
-
No record found either of the car they sold me, or of the finance agreement.
Hi - sorry if this has been asked before, I searched and could not find it. I bought a Mercedes A Class in 2010. I can't find any record of the finance agreement I took out. I gave Mercedes Finance dept the reg # and where I bought it, but they say they have no record of the car at all. I have made a claim personally for…
-
Car Finance Claim - Cancelling Solicitor Fee
Hi all, Like many others, when the car finance mis-selling news came out, I signed up with a company called Consumer Rights Solicitors regarding three car finance agreements I’d had. More recently, I followed Martin Lewis’ advice and used his free reclaim tool to submit complaints directly to the finance companies myself.…
-
No further follow up do I need to take action?
Hello, I followed the MSE template about 18 months ago and my finance company MotoNovo responded to confirm there was a hidden discretionary commission during my finance in 2015-2020. Since then I’ve heard nothing other than a legal company somehow getting hold of my details and contacting me claiming information had been…
-
No response to template letter
In the last month I have submitted the template email advised by Martin (mis-sold HP) on two occasions. To date I have had no acknowledgement. How can i be sure it has been received?
-
Has anyone been contractually tied in after a “quick eligibility check” with a claims firm?
Hi all — looking to understand if anyone else has experienced something similar, either with Complex Law or other car finance claims firms. I recently went through what was presented as a “quick eligibility check” for a potential car finance claim. At the time, it felt like a simple step just to see if I had a valid case.…
-
Multiple claim companies
Hello! Just Wondering if anyone else is in this situation. Some how I have managed to sign up to 2 pcp claim companies. I appreciate this is very silly of me and highly regret doing it. However now leaves me in a situation. One company I requested to end the service- I have not heard from them for some time and have never…
-
What happens for DCA claims if the company goes into administration
Give of the continued delaying of the redress scheme due to challenge and speculative press about Blue Motor Finance, what if any protection is there for consumer claims if the company does go into administration prior to settling claims? Potentially a real risk that they will push the button straight after the court…
-
Consultation Claims car finance emails - scam?
Been contacted twice by a company called Consultation Claims regarding a car finance claim that they allege I've made with them. Latest email had contractual documents attached that are allegedly signed by me 'for my records'. A few points: (1) never heard of them, never had any contact/made a claim with them in the past…
-
Contacted by Courmacs after contacting Stellantis about DCAs - Scam?
Hi all, I recently contacted Stellantis Financial Services UK regarding motor finance commission arrangements via email using the template provided by MoneySavingExpert. I made my claim directly to Stellantis (commissiondisclosure@stellantis-finance.com) to avoid any other company getting a cut. Stellantis got back to me…
-
Santander Compliant
I used the template on the website to draft up and email my compliant on 10th March. Had no communication it’s been received or acknowledged Anyone summited to Santander and got a reply back
-
Claim independently or with claims management company??
I've recently used Martin's Car Finance reclaim tool to submit a complaint I have had a response from Volkswagen saying "We note that you already have an open complaint for this agreement regarding commissions under complaint reference XXXX with Clear Legal Marketing Limited. Could you please confirm if you would like to…
-
PCP Car Finance
Hi , Can anyone tell me please. I used the online tool for claiming PCP on the website and had a reply to say it would be treated as a complaint. Do I need to contact the company again to escalate this complaint or will they contact me with further updates when payments will be made etc. Many thanks
-
Missold car finance
I have a company called Courmac Legal that say they are pursuing the above for me, it has a reference number and they say they have been doing this since 2024. I have told them on 2 occasions that I have all of the original details and have already started the process directly with the car company. Its almost like…
-
Car finance compensation
Has anyone who is claiming above received an email from Complex Care Ltd with a link to verify who you are? It talks about payout and fees they will reclaim. I am sure this is one of the firms that was recommended by fellow MSE’s but before I do anything I wanted to ask for your sage advice please.
-
PCP - SMS scam with leaked personal info
I've had a text from an outfit giving a name of "REFUND PCP" from phone number 733863727 (some sort of special code) claiming they've tried to contact me. They haven't just got to my phone number by randomly picking the number, they also quote the reg no of my car. This means that some firm that has both my phone number…
-
Car finance DCA and Fixed Commission update
Well just had an update on three of my DCA submissions and wondered if anyone else has had an update as its been quiet for a while due to the consultation period so was a little surprised at the below. I did submit these requests along time ago. Has anyone else had any communication, these three updates all came from the…
