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Can I Terminate My Agreement with Claim Management Company?
I signed up with a company (Chase Monro) who were advertising on X for mis sold car finance in January 2024, long before MSE advised "not" to use such a company. I did try and cancel a while back and told I would be liable for their costs if I did so. They estimated the value of my claim at £44K (gross £54K) so their 25%…
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Solicitor acting on my behalf when I did not contact them?
I sent an email to Toyota Financial Services using the template on this site back in November and haven't heard back from them. I then chased them up again a few weeks ago. Since then I have been contacted by Consumer Rights Solicitors asking me to upload my ID for my claim. I am getting loads of phishing emails about the…
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Two claims or one?
I had two car finance agreements taken out between 2017 and 2020. The first one was taken out and closed with PSA. The second was taken out with PSA but was changed to Stellantis when the new company was formed. Both show up on my Stellantis account. Do I send just one claim form to Stellantis or do I have to send one for…
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DCA Claim Response too quick to have checked ?
Today at 13:58pm I have emailed Stellantis regarding 4 vehicle agreements, initial response received 13:59pm - Thank you for email etc and then at 2:00pm - After checking our records, we can tell you that we did not pay a discretionary commission to the dealer. Surely they haven’t had time to check or am I missing…
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PCP slater and Gordon.
I enquired with slater and Gordon about the car PCP scandal. I have 3 texts from them asking for me to complete the process to instruct them, but I never completed this. I have received no communication from them until this weekend when they are contacting me with an update on the fact I have instructed them to deal with…
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Finance arranged through TSB
'morning. I arranged my car loan via TSB who used Blackhorse for the finance. Should I assume that as the loan was not arranged directly with Blackhorse it is not included in this scheme? TIA
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Car finance
I registered with a firm at the beginning of the car finance miss-selling scheme and vehicle omissions. I recently discovered that in fact I registered with 2 different companies for both claims. Any advice please
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Confusion!!
Having used MSE reclaim form I recieved a reply from Black Horse confirming I have had DCA on 3 agreements with them. What exactly does this mean, and how is it effected with the recent court ruling?
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NEWS: Huge car finance mis-selling news as industry-wide redress scheme planned
Payouts for mis-sold car finance are one step closer as the financial regulator has announced plans to consult on an industry-wide redress scheme. However, any redress is still dependent on an upcoming Supreme Court case. MoneySavingExpert.com founder Martin Lewis explains what this latest update means for claims. Read the…
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PCP Claims via My Claim Group
Has anyone got any information about the Insurance Policy required by the engaged solicitor. For instance MY Claim Group has the following clause. This sounds a bit risky to me that No Win No Fee is totally correct? can anyone help? many thanks When initiating the claim, your "no win no fee" your solicitor may need to…
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FCA news - consultation starting.
https://www.fca.org.uk/news/press-releases/fca-consult-motor-finance-compensation-scheme
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What is unfair commission?
My lender tells me I did not have a DCA. However I understand that compensation may still be payable if unfair rates of commission were involved. Do you know what level is regarded as unfair? I do not know what rate was paid to my car dealer but I will ask the lender if I know what is the cut off point. Or if a level is…
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Company Car Lease and motability leases
Company vehicle leases and motability lease vehicles are negotiated through the respective company direct with manufacturer dealers and third parties such as Arval. Is there any way to know if you as the end consumer incurred unnecessary additional fees due to the finance miss selling? I work for a company that use Arval…
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Car Finance compensation claim
Originally had car finance with GMAC (General Motors) and probably have a valid claim. However, they have been taken over by Ally Finance based in the US. Will the ‘new’ ruling apply to global companies outside the UK?
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DCA - Applying as an Executor
Hi everyone - looking for advice as to how I might fill in the car financing reclaim form as an Executor. All car finance was in my husband’s name and, following him passing away, I am his named Executor for his estate. Just not sure how to do this. Many thanks.
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Reclaim question
Hi, sorry if this is a repeated question! I’ve looked through the forum and can’t find what I need… basically my mam spoke to the reclaiming finance companies to get back the finance interest (I think that’s what it is?!) and she’s been asked to upload her ID by a crsolicitors.co.uk and I’m always cautious in case it can…
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Are car loans from a bank included in the reclaim scheme
As above, I've had cars on car finance, which I'll be checking, however I've also had 2 cars on car loans from sainsburys bank and tesco. Are these part of the relaim scheme or is purely cars bought on finance?
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Car Finance response - can it be trusted
I got the below reply from my Car Finace complaint. Question is can the reply be trusted or should i request evidence? " Thanks for your email asking for confirmation of whether we paid the retailer commission for your introduction to us.After checking our records, we can confirm there was no commission paid to the…
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Autobank going round in circles
So I contacted autobank last year to enquire as to whether they paid commission on my car finance . I sent them my details, the only thing I didn’t have was my agreement number. End of June they sent me a request for more information, basically asking for all the info I’ve already given plus my agreement number, which I…
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Lloyds TSB CarSelect
Back in 2012 we bought a car from Lloyds TSB CarSelect through the CSMA Club. We can’t find any paperwork but a copy bank statement shows payments were made to CarSelect so they obviously were the finance providers. Neither Lloyds TSB CarSelect nor CSMA Club still exist so would anyone have any thoughts on where to send…
