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CA auto Finance Update

Received this email tonight, has anyone else received similar and what's the next step?

We refer to your communication regarding Finance Agreement number ********, in which you requested confirmation of whether we paid the dealer/broker any commission for your introduction to us.

 

After reviewing our records, we can confirm that a commission was paid to the dealer/broker. As a result, we will treat your correspondence as a formal complaint.


The model(s) and amount(s) of commission paid in your agreement are:

Discretionary commissions: £1750


Other commissions: £806.14

  

Kind regards,

 

CA Auto Finance UK Ltd

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