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CA auto Finance Update

Received this email tonight, has anyone else received similar and what's the next step?

We refer to your communication regarding Finance Agreement number ********, in which you requested confirmation of whether we paid the dealer/broker any commission for your introduction to us.

 

After reviewing our records, we can confirm that a commission was paid to the dealer/broker. As a result, we will treat your correspondence as a formal complaint.


The model(s) and amount(s) of commission paid in your agreement are:

Discretionary commissions: £1750


Other commissions: £806.14

  

Kind regards,

 

CA Auto Finance UK Ltd

Comments

  • TadleyBaggie
    TadleyBaggie Posts: 7,253 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper

    You wait, like the rest of us.

  • robb84
    robb84 Posts: 3 Newbie
    Seventh Anniversary First Post Combo Breaker

    Sorry I wasn't very clear, I'm aware we have to wait but my previous reply 2 years ago never had a figure of DCA and other commission. What I'm trying to understand is is the figure quoted based on the FCA ruling and this is the amount that will be repaid back?

  • Nasqueron
    Nasqueron Posts: 11,776 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    They were likely holding back on giving data until the cases finished so they knew what to repay

    Commission is allowed however, it was the excess commission that should be refunded

    Per the MSE article:

    To get technical (skip this if it confuses you), the regulator will usually take the mean average (add these two up and then half the total) of:

    • 17% of the interest you paid (it's assessment of the typical cost of the 'market distortion' caused by mis-selling), or 21% of the interest you paid for pre-April 2024 agreements
    • The total commission paid to the dealer or broker (this is generally a higher amount and is what the court has ordered paid in some cases).

    We worked out someone who took £20,000 finance in 2010 on a typical DCA would be likely to get around £1,600 back including interest (£1,000 before it).

    With £10,000 finance taken in 2018, it would be around £600 back including interest (£450 before). Yet depending on circumstances, the actual numbers can swing wildly.

    Just wait until they issue any refund, don't assume anything

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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