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Sky problems
Hi any help please almost 2 years ago we cancelled sky no problem then a year later we kept getting letters saying owed approx 80.00 after lots of phone calls it was eventually sorted out till today I received a text from debt collection company so I ring sky back who now say it wasn't cancelled over a year ago and we…
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Is this is scam call?
I had a missed call on my mobile from an unknown mobile number (07...) As a very strange (and hopefully just coincidence) the number was almost identical to mine so that I actually thought it was my number at first glance. When I texted the number later it just said message failed try again. I tried texting from a…
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OpenReach / Vodafone Installation Mess
The monopoly that OpenReach has on Broadband fibre installation - and their refusal to deal directly with anyone other than Broadband providers - is completely unworkable. I decided to switch from Virgin to Vodafone last month, so they arranged for an OpenReach engineer to install the fibre box at home on Monday. I…
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Cancelling Virgin services
Cancelled my services with them, never asked the question and they never mentioned it either but, would they want their equipment back, if so do they collect it?
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Sky dish needs repair. Alternative options?
Hi all, I have a slightly rusty sky dish which was blown off it's necessary angle last night. I don't subscribe to sky so I only watch the free stuff. To get the dish straightened will cost about £100. Am I advised to do that, or are there other options? (Bear in mind that I shan't be subscribing to anything). Options…
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Are Virgin customer services always so difficult?
So we are moving soon and Sky, my current BB provider and others using phone network can only offer up to 10Mbps with no minimum, Virgin 108Mbps, minimum 53Mbps which we want. So placed an order for BB only, then saw their add for big bundle, BB phone and TV for just £5 extra a month. Tried to change order online but no…
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Sky won’t allow cancellation
I am 6 months into an 18 month sky tv package contract. I phoned today to ask to cancel my package and pay any early cancellation fees due. They refused point blank and wil not allow me to cancel and pay early cancellation charges. I’ve been with them 14yrs if that makes a difference. I thought about stopping my DD to be…
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Charged to RECEIVE a call... Sky..?.. O2..?
Hi guys. Is it remotely possible that I've been charged for the privilege of receiving a call from the Sky troubleshooting line 0800 761 3362? I've been having technical issues with my landline and they had to call me on my mobile. I discovered at the end of this call (which was 40mins spent waiting and getting nowhere in…
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Pac code VS cashback question?
I am thinking of ditching Three Pay-as-you-go for 1p mobile due to the price hikes coming up next month. I can get cashback if i order a 1p sim through a cashback site like Topcashback but does anybody know if i would be able get my pac code and keep my number or will i have to have the new number which comes with the sim.…
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Changing Sky broadband to BT broadband - will it affect Sky TV?
Sorry if this is a silly question but I don't understand it generally and I'm seeing mixed answers. If I switch my Sky broadband to BT broadband will I be able to keep my Sky TV package exactly as it is? And how do I go about sorting this? Can never get through to Sky, will BT just sort it all? Thanks in advance :blush:
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Virgin Media/moving house still in contract not available
Hi, I know that they will probably want the remaining contract from me, but has anyone had any sucess in negotiating with VM? I would love to keep them but they are not available at my new address and I have 4 months left on my contract Any tips welcomed, thank you
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Business phone contract via EE - who gets credit checked?
I am applying for a business contract for my limited company (as a director). I would like to know who exactly gets credit checked, will it be me or my business? Many Thanks
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BT line doesn't enter property - what to do?
Hi, hoping this is the right forum for this question. I am trying to switch away from Virgin Media to a provider via Openreach (BT lines network). However I have noticed that the line from the telephone pole that comes to the house is cut and hanging off. Do I need to book a phone line engineer to sort this, or is it part…
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Communal Sky systems
Hello everyone after some advice if possible. I live in flat which has a communal sky dish, recently I have routinely started losing the same channels on my sky+HD box, sky advised me to upgrade to sky Q, a technician visited and having been in the loft space reported that the dish itself is receiving the appropriate…
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Virgin media
Hi I have tv, phone line and broadband and my bill is going up and its way to much for what I can afford I was wondering if I end my contract could my partner take out a new contract, he can get the same package for £35 less? Or wouldn't he come under a new customer?
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Cost of annual Line Rental Saver
I'm trying to find the 2021 cost of Plusnet annual line rental saver. I think it may be just under £200 and although I have looked on line and tried their 'chat' the chat option is closed at present. I would like to be able to compare with the cost of BT's annual line rental saver. I know it is cheaper to pay one year in…
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Best time to get a new phone contract for a year old samsung or iphone?
I am looking for a new contract, not fussed about having the latest released phone, so happy to go with Iphone 11 or Samsung Galaxy S20. I would like to know when would be the best time to find good deals, as the new phones are not launched yet, but coming soon. When will the providers lower contract prices of these…
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Old Orange debt
My credit file says I have a really old debt for Orange phone bill do I have to pay this? if so where do I go to pay it?
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Phone Line Rental Only
My elderly mother doesn't have broadband, just phone line rental and we are looking for a cheaper deal (currently with Post Office). Does anyone know of any companies offering phone line rental only? Thanks in advance.
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Moved: Fake BT email alert
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