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Need a new phone but what to buy
I currently have an iPhone 5 that I have had for years, I now need to replace it would like another iPhone, I am going down the refurbished route due to lack of money. I looked at Music Magpie and they have a iPhone SE on there for £169 it's in pristine condition, unlocked and had 32gb of memory, is that enough for someone…
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Can I claim a refund for a mobile contract I've never used?
Hi, looking for advice. I purchased a pay monthly deal from phones 4 u where I got a handset and sim card (Vodafone) back in 2018, I used the handset but didn't use the vodafone sim card provided which I am still paying £25 per month for, ive never made one call or text on it, my question is would they provide a refund or…
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BT Overhead wires - SIX wires impeding our views!
We’ve recently had Fibre installed in the area and BT have now installed FIVE FTTP wires in addition to the existing copper wire along the front of our property at different spans creating an eye sore and impeding our views (we live in AONB). I’ve raised a complaint but BT OpenReach say they are in there rights to do this.…
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BT / Openreach TV / Broadband set up saga
Hi, I moved into a new build property 1 year ago. In the marketing materials it said it was 'Setup for technology' or something to those words..... The TV aerial sockets don't give me any signal. The internet/phone cabling going from the house to the street doesn't connect up. It falls 1 metre short. Should the developer…
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Vodafone charging for a pay monthly tablet they've had in their warehouse since 2019
I recently accessed my stepdads vodafone account to sort out an issue for my mother involving ordering her a new sim for an old iphone of mine that she would use ongoing. When checking the account I noticed that there was 3 plans tied to his account. One was my mothers mobile, one was my stepdads mobile and there was a…
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Are Virgin Media Scammers?
I've had a £35/mo Virgin Media telephone and broadband contract for 12 months with no issues. The problems started when I renewed my contract. My first contract was coming to an end in December. I called them in November to see what price they can offer me on a new contract. We agreed on £39/mo for 18/mo. Shortly…
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The endless bogus phone messages
Whether it is "Amazon" telling me that my prime account is being renewed or "BT" that my landline is being disconnected, we all know that it is a call centre scam. But I was wondering how they are making money. If I do "press one now" for the fun of laughing at someone (yes, lockdown is boring), is that going through a…
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Switching mobile provider - Sim Only
I've been with Vodafone for years on SIM only deals, I get the 15% Vantage discount and generally negotiate down their monthly contract price. I renew this every 12 months when the initial fixed period ends. I'm seriously considering switching to Giff Gaff whilst retaining the same mobile number, however I'm a bit confused…
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Sky Broadband Switch Claim
Hi Has anyone else had issued with claiming broadband switch credit from Sky? I repeatedly attempted to contact them within the 90-day timeframe but was told that due to Covid redeployment of Switch Squad staff a note would be put on my file to confirm I had attempted to update them. They are now refusing my reimbursement…
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Cancelling Sky
Hi everyone. I’ve been with sky for several years but the constant price increase are finally too much so I’ve put in my cancellation (for the TV). Broadband will stay as its an ok price any I can’t see much in the way of savings by going elsewhere after a quick google. so, just need some advice on the TV please, how will…
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Moved: No warranty????
This discussion has been moved.
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workaround sky protect?
i've been with sky almost 20 years, still using sky hd plus, Q didnt work out for us, anyways i understand these box are old and sky dont do these anymore, so now i've got a satellite signal issue with one of the channels and this has happened twice past 2 years, since these boxes dont belong to sky anymore they telling me…
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Cancelling Sky TV subscription. Can I ask them to reverse decision if no retention offers made?
Hi Hope I am posting in the correct forum. So basically my Sky bill has jumped from £50 to £90. (I only have TV package) I have been with Sky consistently for 21 years. It normally jumps up once I'm out of contract, but I do the usual haggling stuff and they usually bring it down to a level I am acceptable with. This time…
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Is it viable to ditch my landline finally?
Took over the phoneline and broadband at this house, have viring atm, I only make phonecalls to companies on average every other day for the foreseable future. I cant quite recall the costs and details of the phone packages atm, but I think they seemed too expensive and am on the basic one atm, checked the latest bill and…
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Freeview approves changes that may heavily alter the service
Ability to receive by aerial or via streaming . Streaming from a single app , no need to open individual apps like itv hub . Some online only channels possible down th line. Approved yesterday https://www.cordbusters.co.uk/freeview-approves-changes-may-alter-service/
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Talktalk closed my a/c without consent, landline number stolen
Interested if anyone has any experience of this or advice. This is the email I sent to them, which is self-explantory: On 4/2/21 I received an email from you asking me to stay with your service. I phoned the same day to make it clear I had no intention of leaving.and I had no idea why you were under this impression.…
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Sky pay as you go
I cancelled Sky’s Anytime Extra ( now £120 p.a. ) and was moved to pay as you go, on an 18 month contract ! How does that work ? The same agent wouldn’t let me cancel my tv contract even although I’d offered to pay any penalties. Am I alone with these results ?
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Sky price hike
Despite being only 11 months into my 18 month contract I got a letter yesterday to tell me that my Sky bill was going up by 6%. I was under impression with other companies that legally they could only change it by the RPI amount (1.4%) - are Sky bound by the same rules and if so does this mean I can negotiate my contract ?
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Virgin Media Best Contact Method For Billing Error
We swapped to Virgin in November and have just had our first DD taken (after 3 months free) They have taken £89 despite the contract being for £79 a month I know they are known to have awful customer service and I'm conscious I could end up on hold for forever if I call. Do they still have an online chat option still as I…
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Landline Only Deals
My elderly parents are currently paying for broadband which they no longer use, as dementia means that they have forgotten what to do. I contacted their provider, Plusnet, to see if I could ditch the broadband and just keep the landline and was told that this wasn't something they offered. I then went looking for landline…
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Most recent: Early Termination Fee when moving house by Chris_P_Green
5 December at 7:07PM
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