BT Price Increases Mid Contract 9.3%

I have just been told by BT that my internet broadband bill will go up by CPI (5.4%) plus 3.9%. That’s 9.3% increase in my broadband bill mid contract. Possibly at a stretch I can understand the CPI but where does this random extra 3.9 % come from.?

Comments

  • matelodave
    matelodave Posts: 8,586
    First Anniversary Name Dropper Photogenic First Post
    Forumite
    edited 15 March 2022 at 4:35PM
    It's not random, it would have been in the contract T&C's when you signed up or renewed (have a shufti at the T&C's that were in force at the time).

    They started including it about 18 months ago and most of the ISP's now have a similar rise included in their T&C's

    They now include it to stop people jumping ship mid-contract because of a price rise
    Never under estimate the power of stupid people in large numbers
  • Neil_Jones
    Neil_Jones Posts: 8,868
    First Anniversary Name Dropper First Post
    Forumite
    apb123 said:

    I have just been told by BT that my internet broadband bill will go up by CPI (5.4%) plus 3.9%. That’s 9.3% increase in my broadband bill mid contract. Possibly at a stretch I can understand the CPI but where does this random extra 3.9 % come from.?


    Read your T&Cs.  You agreed to it.
  • molerat
    molerat Posts: 31,683
    Name Dropper Photogenic First Post First Anniversary
    Forumite
    And the weak regulator allowed them to do it.
  • Thrugelmir
    Thrugelmir Posts: 89,546
    Name Dropper Photogenic First Anniversary First Post
    Forumite
    molerat said:
    And the weak regulator allowed them to do it.
    Then people go on to complain about underinvestment and lack of line speed.  ;)


  • Call them. Provided I signed up for another 2 years I got a better price mid-contract so no rise this year
Meet your Ambassadors

Categories

  • All Categories
  • 342.4K Banking & Borrowing
  • 249.9K Reduce Debt & Boost Income
  • 449.4K Spending & Discounts
  • 234.6K Work, Benefits & Business
  • 607K Mortgages, Homes & Bills
  • 172.8K Life & Family
  • 247.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards