BT Price Increases Mid Contract 9.3%
apb123
Posts: 33
Forumite
in Phones & TV
I have just been told by BT that my internet broadband bill will go up by CPI (5.4%) plus 3.9%. That’s 9.3% increase in my broadband bill mid contract. Possibly at a stretch I can understand the CPI but where does this random extra 3.9 % come from.?
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Comments
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It's not random, it would have been in the contract T&C's when you signed up or renewed (have a shufti at the T&C's that were in force at the time).
They started including it about 18 months ago and most of the ISP's now have a similar rise included in their T&C's
They now include it to stop people jumping ship mid-contract because of a price riseNever under estimate the power of stupid people in large numbers1 -
apb123 said:
I have just been told by BT that my internet broadband bill will go up by CPI (5.4%) plus 3.9%. That’s 9.3% increase in my broadband bill mid contract. Possibly at a stretch I can understand the CPI but where does this random extra 3.9 % come from.?
Read your T&Cs. You agreed to it.
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And the weak regulator allowed them to do it.
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molerat said:And the weak regulator allowed them to do it.
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Call them. Provided I signed up for another 2 years I got a better price mid-contract so no rise this year
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