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PSA: Talktalk has a 1 month notice period even when out of contract
Hi folks, Just wanted to provide some background on my current situation. My TT contract was ending on 7th of July and I moved out of my old house on the 4th of July. I phoned them up on 2nd and asked for a cancellation. I was told that it would be beneficial for me to "hand-over-the-line" to someone else as I can save…
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BT cut off my landline without informing me
Hello, while upgrading my broadband package 2 weeks ago BT cut off my landline and set me up on a broadband package only without telling me. I am trying to get my landline number back but after 2 weeks and over 4 hours on the phone to BT I still don't have the landline phone number that I've had for 44 years back. My…
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Sky On Demand vs TV Licence
I've done a search and can't find anything specifically related to this. My OH has a Sky box but only uses the On Demand services (so movies etc but no live TV channels). She has been visited by TV Licencing who told her she needed a licence and, when we followed up to question it by letter, she was also told she needs a…
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TV Licence - Not needed status will be cancelled
I don't have a TV licence, as we don't watch live TV. However DD nicks my tablet to watch Prime & Netflix etc, and unbeknown to me she watched a few shows on iPlayer. My fault, as i am that person who leaves their password saved in my apps. I received a letter today stating my no needed status will be cancelled, as their…
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plusnet line rental saver renewal
hi all i have just had a notice from plusnet that my line rental saver and broadband will be up for renewal in a few weeks time. however, i have also been informed that there is no longer a line rental saver option. i wondered if other members were aware of this and also what the reason was (obviously money!)? i very…
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Telecom phone number and line rental / 4g broadband
Hi, My telecom broadband is quite slow so I purchased a SIM home broadband which is much faster. I have called my telecom broadband/phone number provider (post office) and they said that if I don't renew the contract, there is a line rental fee to pay to keep the number live (£15/month). Otherwise, they will disconnect the…
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Debt Collection letter - TALK TALK - BW legal - never had an account
Hi i've received a letter from BW legal and JC international claiming I owe £92.05. This is the first I've ever heard of it and not sure how they have my details.... I nearly took out a talk talk broadband, did a quote etc, but didn't complete the purchase - I have the email to say not completed... Now they are claiming…
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Do Hisense TV’s support Disney+ ??
I’m looking to buy a new TV, I have found the Hisense 40A5600FTUK for £279.99, but I’m reading conflicting information about being able to download the Disney+ app on Hisense TV’s. Does anyone own a Hisense TV and can tell me whether it’s an app which can be downloaded and used on there? Thanks
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Vodafone London Underground WiFi
I took out a 24 month contract with Vodafone in March, upgrading from a cheaper MVNO carrier so that I could use the London Underground WiFi on my daily commute. This allowed me to connect whilst underground waiting for trains etc. Yesterday I became aware that Vodafone have dropped WiFi at all 114 stations covered, and…
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Weird problem with phone after transfer from TalkTalk to Vodafone
This transfer seemed to go fine, upgraded to fibre to the cabinet at the same time.Faster broadband, working phone and charges being accrued to Vodafone (and bills paid). Many received calls. However, had a couple of people calling who claim we are not answering. We can't know how many have tried and not told us…
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Handset issue with new Digital Voice service
I was moved over yesterday to Digital Voice. BT suppied me with a number of handsets due to them getting it wrong frequently. I have ended up with two x basic, one x alexa phone and a connector if I wanted to plug my old phone in. My old phone was a BT premium phone with TrueCall built in. I enjoyed the truecall aspect as…
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Talk Talk/Now TV requires aerial!
Having read the reviews on MSE about Talk Talks deals, I signed up to one of their broadband/TV/phone offers. Looked great. Engineer came out, set it all up, said I was good to go. I couldn’t access live TV and could not work out why. After repeated failed attempts to communicate with Talk Talk, I eventually felt so…
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Cancelling after 14 years
18-month contract ends on the 30th July. Called them today and they said the renewal price plus all their discounts will be £59, so I said I wanted it cheaper and they put me through to retentions. I have Line Rental, PAYG home calls, Fibre Superfast BB and Sky Signature and a Mini Box in the bedroom, just 1 No HD Sports…
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scam calls
my mum has recieved 2 call charges on her bill which she swears she never made. she gets scam calls all the time which she normally hangs up on and she knows what numbers not to call. the numbers are 09011190920- £6.45 09037270051 - £14.30 Sky say she made the calls she is sure she hasn't one of them on a Google search…
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O2 to hike the cost of out-of-bundle services, calls and texts from August
O2 mobile customers who send text messages outside of their standard allowance will see prices hiked from 2 August. The cost of calling service numbers is also set to increase. Some affected customers may be able to leave penalty-free as a result though - we've full details below. Read the full story here: O2 to hike the…
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Hard to see buttons on TV remote
So the ancient MiL was really struggling with using 2 remotes for the TV. One to turn on the TV itself and then one to change the channels via Freesat. Not helped by the fact that since she wasn't doing anything with the TV once it was on it was turn itself off after a set time (2 or 3 hours - never did figure out which).…
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Inflation-busting Broadband Price Rises
Plusnet have taken away their annual line rental saver, and made me an offer of a contract which is £6 a month more than new customers can get elsewhere - which is disappointing after 10 years with them. I also notice they will appy annual price hikes of inflation PLUS 3.9%. Whay are we letting companies do this? Who in…
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Virgin Media Loss of Service for 6 days only £20.00 Compensation
In our area the Virgin Media Broadband went down for 2 days in May and 4-5 days in June. I phoned up to complain and get them to process a credit to my account. In 2020 I had no broadband for 2 days and they credited £16.00 into my account without even contacting them. This time its a different story. I was speaking to…
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New TV 8k recommendations
Hi all First Post in this section. I have a budget of £2500 for a new TV. What is new latest technology right now is it worth getting an 8k smart tv. Size 55-65 inch? I do like Sony as its android tv with built in chromecast. But recommendations welcome. Thanks
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HELD HOSTAGE BY TALKTALK
My elderly parents decided to change there phone line from talk talk to BT in February ,they have been with talktalk formally onetel for over 20 years. To clarify they always paid line rental to BT via direct debit and the calls package was with Onetel (now Talktalk) They only have a phone line (no internet). They paid…
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Most recent: Utility Warehouse take over my TalkTalk broadband contract and raise the price by MouldyOldDough
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