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Virgin (on the ridiculous) mobile rounding up RPI increase to 20.0%
Just checking my bill, the increase seemed excessive. They declared a 17.3% increase by text message, but then applied 20.0%. I thought I'd flag it up in case this is endemic. I complained using the online chat, and ended up with a cheaper contract with more data, and 30 days notice. Go figure... Not sure if they will…
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Roaming Comments
A couple of points I noticed from reading the main article : For Three, if you have use the Go Roam option, you still have to pay £5 per day to access it. If you are with O2 and Virgin (VOLT) you get the free upgrade to your mobile contract to include worldwide roaming (as well as double data).
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Contract
Hi I am after advice, my mum’s mobile contract was up with o2, and she received a call from aerial direct who have put her on a small business contract for 2 years..she is an elderly lady in her mid seventies. She doesn’t really understand why..is there any way to cancel the contract without here being majorly out of…
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Does RPI increase allow me to cancel?
We have an O2 contract via Virgin Media. The contract with O2 is now going up due to the RPI increase on the line rental. Does this trigger my right to cancel the contract within 30 days of the change in price? Or is this something that I would have missed in the T&Cs when signing up?
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O2 fraud - absolutely useless.
Hi, At around Christmas, someone took out three O2 accounts in my name + address. As soon as I became aware of this (early January) I informed O2 who said they would investigate. Over the last there months I have received a succession of increasingly threatening letters about the unpaid accounts. At each point I have…
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Ideas for next switch please
Hi,I switched (and ported) from Giffgaff to Lebara on a 1p per month for 6 months and am now paying the £4.90. Pretty much seamless experience and quite happy with them. I'm very keen not to lose "my number" but the best deals at the moment seem to be with Lyca which seems not to have the best reputation if things go…
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Plusnet Mobile - no longer available to new customers
Went to look for current deals, but the cupboard was bare. Anyone know what's going on? https://www.plus.net/mobile
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Weird number spoofing MMS messages received
I've received recently a number of messages which SEEM to be from a person I've been doing some work for but are not really from him. They are received by SMS and appear to be multimedia messages which I can only access via a link in the message which takes me to an EE web page, where I log in using my mobile number and a…
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Can't PAC From Vodafone to Lebara
Not sure if this is just Vodafone rep telling porkies or not...but here goes! Am currently on a Voda contract and got a text yesterday to say my contract has completed as well as my discount period. Looked around for a cheaper contract and found the Lebara deals on here. Bought into one and ordered my PAC from Voda. Got a…
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iPhone 13 best deal by miles not listed.
I was looking for an iPhone 13 contract with no upfront cost so I went on this site to identify the best deal. MSE said the best deal was with Three at £39 per month. Luckily I mentioned it to my friend who said that was a terrible deal and that Tesco were offering the same phone for £32.99. I went onto the Tesco mobile…
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'Banking' phone?
Hey guys, I very nearly lost my phone today, fortunately somebody handed it in and on it I type this message :) ... But this got me thinking, a, few people I have seen on the savings and investments board mentioned they use a separate phone for a lot of banking stuff that's not day to day. For example, on my carry around…
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Mobile phone stolent - way to block handset / what have you learnt
Hi all, When you have your mobile phone stolen, you're often unprepared and it makes you think very differently about things. I've just had mine stolen, and whilst i've immediately got on to things, blocked the sim, disabled apps and changed passwords etc., that still doesn't stop the phone actually being accessed (which I…
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Vodafone vs Vodafone Basics vs ASDA/TalkMobile
Hi, I was with TalkMobile for a while and they were fantastic, but in the town we now live, at busy times my internet just didn’t work - I could have 3 or full bars of 4G and not be able to load even a simple website. My wife is still on ASDA mobile and has the exact same problem. They’re both on the Vodafone network and…
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Talkmobile 30 day plan billing query?
Hi Thinking of taking up a 12gb plan with Talkmobile. I've been with them before but on a 12 month contract. Just wondering how they bill on a 30 day plan. Will there be a an extra bill between activation and bill date like the 12 month plan? If this is the case low does it work with a deal (currently half price for 3…
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Vodafone price increase
Just looking for a bit of advice on this one. I have a Vodafone SIM and I have received my email today advising my prices will be increasing from my April bill...... my April bill is generated in 12 days time! Is this really sufficient notice to inform me of a price increase? What is also really frustrating is the email…
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Using a UK phone on the IOM
Ì have family in the IOM and visit regularly. Also go over TT and stay a month. I currently have a 30 day rolling contract with Plusnet that allows free roaming in the IOM. I believe this is a legacy "perk" that wasn't offered to newer customers so could probably be withdrawn at any time. I do not make many calls and in an…
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IQ Mobile
Hello Has anyone any experience with a SIM only contract from IQ Mobile. There aren't many reviews that I can find online. Regards Paul
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Does anyone do multiple SIMs on one account?
Hi. I'm with ID Mobile for all 5 family members. While we have no problem with coverage etc, managing the accounts is a nightmare. Even though I've got the passwords recorded, it says it's wrong. Even then, when I create a new password, I copy and paste the new one in when I log in and it says that's it's wrong. If I try…
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Terminating EE contract early without penalties, due to increase above inflation rate
Hi all, According to Which?, I can cancel my contract early without penalties if my provider increases their prices above the inflation rate. That's exactly what EE is doing, but they're refusing to wave the early termination fee when I contacted them, even after I shared the Which? link. They say that their price increase…
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EE Sim Only Price Increases
Happened to phone EE this morning to check out the price increase which had been applied to my April bill. Very helpful Customer Services checked the figures and admitted that I had been overcharged. It turned out that I was not the only customer this had happened to due to a flaw in the billing process. Don't remember…
