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Roaming in Andorra
Hello, My contract with Vodafone is coming to and end and was looking around at alternatives. However I have booked a holiday next year in Andorra so I could do with roaming data for the kids to use mainly. Vodafone charge £6 per day which is fair enough but I'm struggling to find another operator that does roaming in…
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Multi Sim whith one number for phone and 4G Router
Hi, Recently visited my brother in law in Spain (he lives in Malaga) and he has one mobile contract Multi Sim with: * One phone number with two sims (multsim) * One Sim in his Phone * The second Sim on his Mobile 4g Router * His data plan is one and shared (his phone consumes and the router consumes) Does anybody know if…
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Best way to phone France from UK?
I have to ring a French pension provider from the UK on my mobile. It’s a French free number. Is there a prefix number I can use/use the internet or any other best way to phone? Thanks!
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LYCAMOBILE
I generally change my sim card once a year without any problems. This year I decided to buy a Lycamobile sim card and I have had a terrible time and the customer service has been absolutely abysmal. I am on a monthly rolling contract and I wont be renewing! I just thought I would bring this matter to your attention so that…
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Help!!!!!!
My WIFE purchased a phone and phone case off amazon she was sent a code and the first delivery date received message unable to deliver following day parcel was delivered she gave code opened box but not by security strip which was strange needless to say there was no phone in box so i told my wife to run after driver which…
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What Sim for Samsung S23 can i use my old sim card help needed
hi i wish to buy a samsung galaxy s23 ultra , i notice samsung.com has the 512gb model for £1399 while tescomobile sell that for £1601 so i will buy direct from samsung, ( i though tesco was known for good deals but im not gifting them an extra £200 ) my old crappy samsung j3 from 2017 has a failing battery and many other…
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Mobile suggestions for an OAP please
Apologies for a probably common request, I have looked at this forum but in such a fast moving technology, I'm know that recommendations have a limited lifespan so I'll ask anyway. If this has all been done elsewhere feel free to point me in the right direction and tut... My father is 84, wears hearing aids and now thinks…
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Smarty Account Closure
Hi I have been a Smarty customer in the past but my account is now closed and it looks like I can re-join with a new customer deal. Does anyone know how long, if at all, your account remains open after porting out? I would maybe have used them more but for the need to use a different email for each new deal. Many thanks
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vodafone ex singlepoint
i recently applied for a loan for a van for £5100. , and got turned down, so i checked my credit history to find i have 26 missed payments to Vodafone ex single-point with the most recent missed payment jan2023. so i investigated this as i have been with Vodafone for at least 20years and paid at least 15years by d/d. so i…
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Virgin Mobile taken DD after contract end
On the news that VM were going to increase my SIM only deal by RPI+3.7% I decided to look around for another provider. I don't generally use a lot of data and was quite pleased to move to one of the MSE deals that expired on 28 Feb (enough clues there?). So, applied for and received my PAC, got new SIM, set it up and…
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Price increase on EE, 1 week after starting contract
Afternoon all, So I just agreed to a new 24-month contract with EE and a new handset as part of the deal. I have just taken delivery of the phone a week ago, and have now received a text message saying my bill is going up by 14% or so. Where do I stand here? I would have thought if a bill was going up by that much so soon,…
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Vodafone Bills wrong umpteen times so want to cancel contract
I have had an account with Vodafone since Nov 21. when I signed up I was given a 25% managers discount from in store. the first months bill was great with discount applied. Next month it was wrong I got charged full. I rung Vodafone who said yes it was their fault and will credit the amount next month ( which they did) and…
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MSE News: Out of contract Sky Mobile customers to be hit with 9% price hikes
Around 1.3 million Sky Mobile customers who are out of contract will see their prices rise by £1 a month, an average of 9%, from 14 February. It's the first time in five years the provider has raised prices on its plans. But customers who are still in contract WON'T be affected – and if you are, you can try to haggle or…
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Unsolicited emails from O2. Contract taken out in my name. Fraud or Phishing?
Today I received four consecutive emails from O2:- 1 'Here are your pre-contract documents' (with two attached PDF documents)2 'It's time to choose your included extra'3 'Your O2 Tariff change'4 'We've received your order. You're all set.' I have never attempted to take out an O2 contract. I have never been an O2 customer.…
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Leaving contact due to price increase
Wanting to leave EE . I have SIM only. I think i have the right to leave with no fees because they are increasing the price whilst in contact
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Mid Contract
Hi. I am with EE for my mobile phone which is a 2 year contract. I am approx 1 year into it, but they have just increased my monthly direct debit up to £53 per month. I know I don't use half of what I'm paying for, and it's just not affordable. EE tell me I need to pay a £345 fee to change the tariff or monthly plan…
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Lebara/Lyca 'Bundles' = Contracts?
Can't find the definitive answer to this. I've just ported from a Lyca expired deal, to a new Lebara one. I had just paid (mistakenly) for another 30 days with Lyca, and they claim their 'bundles' aren't refundable, even if you port out your old number. My understanding was that any contract ported out/cancelled by sms…
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I pay £8 a month sim only for 02 contract, does it just continue after contract?
I am presuming the things I have (30 GB, and unlimited texts and mins) will continue and the price just rises yearly with RPI? 12 month sim only expires 1st May, so if I just keep things as they are, will they stay as they are?
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Which is best new phone option when I'd like to stay on SIM-only? Or go contract?
I became out of contract on my Iphone deal with EE a few years ago, and following MSE advice, switched to SIM-only, saving lots of money. All good. But my iPhone is now on its last legs, cracked, battery doesn't charge etc, and I really need a new phone. I'd rather not get tied into a contract again but likewise spending…
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Ending an O2 contract workaround - is this right?
I have an 18 month O2 mobile contract which I got as part of a broadband and TV deal with Virgin Media in May 2022. I went into my local O2 shop today to ask about poor network coverage in reasonably local places that I visit from time to time. (Was thinking about moving to EE when my contract ends in November). After…
