Activating Lyca bundle [SOLVED]

bat999
bat999 Posts: 1,943 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
edited 22 March 2023 at 5:48PM in Mobiles
Hi
I've started with MSE blagged lyca 3GB @ 1p for first 6 months.

*137# shows...
Your remaining allowance
Unlimited/Minutes and SMS blah blah 3032.00MB Data to be used by 20-04-2023

But smartphone doesn't connect to internet, and I don't think phone calls work either.

I have seen posts saying use
"You have to activate the MSE offer by entering the special 8 digit pin they send you in their first email" 
"To Top-up / Activate your Plan, please insert the SIM into your phone and dial*116*PIN NUMBER#."


But I haven't got a pin number.

Nothing in any of the (many) texts so far and not mentioned in literature sent with the SIM card.
One of the emails says "Lyca Mobile: your bundle activation request for xxxxxxx has been received. It should be completed soon"

Is that it?
Just be patient and wait?


Are they going to send me a pin by text/email when they're ready?

Never interrupt your enemy when he is making a mistake.

Comments

  • muffinhead
    muffinhead Posts: 696 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    edited 22 March 2023 at 4:49PM
    Try these APN settings to get data working:
    APN: data.lycamobile.co.uk
    Username: lmuk
    Password: plus
    Apart from that your plan looks to be active, try restarting your phone and see if it gets things working.
    Lyca sims are now coming preloaded and the PIN is no longer required according to this tweet:


  • bat999
    bat999 Posts: 1,943 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Yes, it was the APN setting. B)
    In Advanced -> Access Point Names in 3 dot menu I used "Reset to default".
    And it's working OK.
    It shows those entries that you suggested.

    APN: data.lycamobile.co.uk
    Username: lmuk
    Password: plus

    Maybe the APN was set to a previous network and Lyca didn't change it automatically. :s

    And "Lyca sims are now coming preloaded and the PIN is no longer required according to this tweet"
    Seems like the tweet is accurate. :D

    Thanks for the help.

    Never interrupt your enemy when he is making a mistake.
  • bat999 said:
    Yes, it was the APN setting. B)
    In Advanced -> Access Point Names in 3 dot menu I used "Reset to default".
    And it's working OK.
    It shows those entries that you suggested.

    APN: data.lycamobile.co.uk
    Username: lmuk
    Password: plus

    Maybe the APN was set to a previous network and Lyca didn't change it automatically. :s

    And "Lyca sims are now coming preloaded and the PIN is no longer required according to this tweet"
    Seems like the tweet is accurate. :D

    Thanks for the help.

    I had to set up the APN manually (as above) on my Pixel 4a 5G to get 5G working. Display went from showing EE-Lycamobile to just EE. 5G worked for a few weeks (area of good 5G coverage),  but now it's back to 4G only and display shows EE-Lycamobile again. Lyca CS don't seem to have a clue about 5G. Anyone else seeing  this issue?
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