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O2 Classic PAYG Questions
I'm trying to help an elderly relative who I believe is on O2 Classic PAYG.She had a balance of about £30 recently that is now down to just over £2 and I'm trying to help her find out why and to prevent it happening again in future.She only makes the occasional call and data is switched off but does play games and puzzles…
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Are texts to 2040 free?
Hello, I would like to turn off all marketing texts for EE. At the bottom of each text they send me it says "Text STOP to 2040 to opt out from all text message marketing". Every time I go to text 2040 a message appears on my phone screen saying that it may cause charges to my account. Does anyone know whether sending a…
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Cancel EE due to persistent signal issues?
Hi, for several months there have been significant signal issues in the area. I signed up to the sms notifications where they tell you there's an issue and when it's been resolved, so have evidence of almost permanent signal issues near my home for the last few months. I'm 6 months into a 2 year, can I cancel due to…
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ID Mobile/No service
Since Tuesday no service ,i contacted company ,they say due to problems on network ,today after i asked when the work will be completed told they dont know and if i wanted to be released from monthly contract they would.Has anyone else had issues?
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Three blocking 65075 text to switch
Im leaving three, so tried to text 65075, which as we all know is FREE. it comes back as I cant because its a "premuim rate SMS". Now I never change settings on my phone, ever. 65075 worked 12 month ago because I used it, they then offered to keepo my existing deal so I stayed. Now it seems to be blocked and nothing would…
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3 refusing to issue PAC
Went online with 3 earlier to get a PAC to move a contract away from them to O2. Contract is in last 30 days, been with them for 8 years and never missed a payment. 3 refused to give PAC there and then and stated 'we will reply to you within 48 hours'. I asked to raise as a complaint and was told no. Gits. Absolutely zero…
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Pixel with blue light card
So I'm looking to get a new phone. I've got a blue light card and they are offering 20% off a pixel 6. Does anyone know if you get the £120 store credit as well as the 20% off? They are also offering money off for trade in but that does not seem to work as well as the 20% off for blue light??
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International SIM card advice for data roaming in Canada and USA
Hi all I'm with Plusnet Mobile and will be travelling to both Canada and the USA in the next few months for a couple of weeks each.I've discovered that roaming data will cost an eye watering £6 per MB in Canada so i am keen to find some way of getting my costs down. I will mainly be using my iPhone abroad for data so i'm…
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Three Mobile - 3ToGo To End
Received a letter in the post the other day informing me that the old 3ToGo tariff which was first released 2003 is going to be closed for good on the 28th May and all accounts will be switched over to PAYG if not cancelled/upgraded beforehand. My old 3ToGo SIM still reports to my credit files too so wonder if this will…
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Chitter Chatter?
As recommended by MSE I am trying to buy a phone from Chitter Chatter but please be aware they are impossible to contact. Their website isn't taking payment. Phone messages and messages on FB Messenger are unanswered. I 'get' that the phone I want might not be available anymore but it's infuriating that they aren't telling…
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Mobile in Spain
Please advise on using my EE mobile in Spain, were going in July for a week and may go again this year. I'm about to renew my contract so maybe there is something I need to discuss with EE but I have no idea how it works now since Brexit. Thank you!
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Cancelling EE Mobile contract due to losing job
I'm useless at things like this please help, I lost my job and need to desperately reduce all my bills, I live alone. I have a mobile contract with EE , I didn't even need a new phone but I stupidly went ahead I pay £33 a month, started contract back in November last year for 24 months, I have now lost my job and…
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Data roaming in South America
Lots of South American operators offer unlimited WhatsApp/Spotify/Facebook/YouTube with their contracts and it appears that it is valid with roaming SIMS too. When Lebara UK roams (on Claro) I can confirm that there are no charges for WhatsApp messages and also that Google location sharing works. As far as I know, only a…
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Three Support Non Existent Abroad
We have several accounts with Three and don’t often have the need to contact their Customer Support. I am currently abroad and have over the years always taken our phones without any issues. For some reason Three insist on their customers using a pin when recovering voicemail abroad despite going through the biometrics to…
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Transferring stuff from one Samsung phone to another
I've bought a Samsung A53 and to replace my Samsung M31. I understand there's a Samsung app that helps transfer everything over and wondered what people's experience of it is - and what it's called!!? (the word transferring looks weird with two Rs!!!)
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3 PAYG to Asda mobile.. a saga.
I joined 3 with their 3-2-1 PAYG offer, some years ago, because it was a good price, and the credit didn't expire - ideal for a low-use user. I was annoyed when they had to rename it because of big rate rises (10p. 10p and 5p) a while ago, but since I wasn't using it a lot, and I couldn't find an alternative, I stayed..…
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Can't assign specific ringtone to contact or group on samsung galaxy S22
Looking through the posts, this seems to be an issue with newer Samsung phones. I tried the suggestions from those posts and they didn't work with the Galaxy S22. Does anyone know how to assign a specific ringtone to a group? Failed, how to assign a unique ringtone to a contact? I want to know when my family is calling but…
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Roaming EU and International
Hi I hope everybody is safe and well. I currently pay for four Three phone contracts in my family! We are all on pay monthly contracts and we have been with them for many years. Generally, this has been great and in particular the signal in the UK appears to be far superior to any other network I had previously been with.…
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Using an app on phone for burglar alarm
Hello, I am on PAYG from Three. I have an app on my phone from the alarm company which I use when needing to set or unset our house alarm. Just wondering how or if I am charged for this usage? Is it a text or is it a call? It didn’t matter on 1,2,3 but at 35p per min or the new text charges, it will matter a lot. Anyone…
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Mobile Number Cloned
Not sure whether this should have been here or on some other board, but here goes. Early this morning my sister phoned me (on landline) to say she'd had a call from my mobile number, but no one on line. My mobile was switched off overnight and hadn't been switched on again, or when I did check it, made any calls at this…