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Lebara MSE blagged SIMs
I've just got a couple of new SIMs following the link on the MSE page for the blagged SIMs with Lebara. It said that the SIM was a one month SIM but for months 1-6 was 99p. I've just tripped the first month on the first SIM and it now says I'm out of plan and only offering a £5 a month deal. But on the second SIM page,…
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Lebara - Monthly Payments / Customer Service
Joined Lebara and the first monthly payment is £5.90 instead of the £1.49, that it's supposed to be - contacted them and the customer service is refunding me, but make sure you check what they're charging you. I think they do it to everyone and hope they won't notice.
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O2 roaming in Channel Is and I of Man
We were recently in Jersey and made a call to Spain. Under the O2 T&Cs you can call a number in their Europe Zone while roaming in the Europe Zone. Jersey in included in their Europe Zone. We were charged for the call and when I complained the O2 call taker said that only calls within the country visited and calls back to…
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Virgin Media SIM-Only: Debit Card Details for ID Check?
Hi. My wife just phoned Virgin Media to try to take out a 30-day SIM-only contract as a new customer, and in the course of the conversation with the Virgin customer service lady, she was asked for her bank account details and also all her debit card details, including the long number on the front and the CVV/CVC code on…
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MSE News: EE to charge pay-as-you-go customers for roaming in Europe from today
EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today. The change means you'll have to pay to use your mobile data, make voice calls and send texts in 47 European countries and destinations that were previously included in EE's "Roam Like Home" allowance. Read the full story: EE to…
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Problem with recurring Asda Bundles
My wife and I have recently transferred to Asda about 3 weeks apart. When my was first due to auto renew 3 weeks ago it failed and I had to manually log onto the Asda website and purchase the bundle. Now the same has happened to my wifes first bundle renewal today but she has tried to manually purchase another bundle but…
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Lyca Mobile MSECH3GB
I placed my order via the link on 10 March for 6 months at 1p. I had 1p deducted from my bank in March, April and May. I have now had a text to say that it will get renewed for the offer price of £0.49 and I can continue to enjoy 3gb data etc. I am sure that the 1p was for 6 months. Has anyone else had this experience?
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Need a good PAYG Sim card for occasional calls and data use & good coverage but no contract
I only occasionally use my smartphone for making calls and going online. Any recommendations of a good Sim card deal please which does NOT tie me into any monthly payments, contracts, etc. Preferably somebody with good customer service too.
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Lebara - no SMS using WiFi Calling
Hello everyone, wondering if anyone has some experience that might help me. We live in a valley which is a mobile desert - no signal from any mobile provider, so we rely on WiFi calling when at home. Just switched SIMs from BT/EE to Lebara to save a few pounds a month. WiFi calling worked for both voice and SMS on my cheap…
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beware of Insurance 2 go mobilie phone insurance
beware of this company - previously recommended on MSE and a £10 discount offered. however, none of that is any use if they wont pay out a genuine claim because of a ridiculous clause! i have just had a lost phone claim rejected because the phone sim card wasnt used on the day of the loss, and the day before. the proof of…
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Cancel Lebara SIM
Hello, I got the MSE Lebara SIM at 5p per month, but want to cancel now as the initial 6 months are up. How do I go about cancelling? Do I have to call Lebara ? I dont want to keep the number as this was a secondary SIM, I took out to try Lebara. Thank you.
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Lebara SIM Activation
Hi, I have bought a Lebara SIM card to use in a GPS tracker (not a phone), how do I activate the SIM, would I need to take out the SIM in my mobile and put it in there to activate it and then put it in the tracker? Thanks
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RWG mobile porting problems/customer support.
Anyone know what times RWG customer support is operational. Having problems with porting my number and have been left without my number for three days now. Contacted them via email initially and got a response 36 hours ago saying it wouldn't be much longer - yet here I am still without my phone number. Tried calling…
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Insure a phone bought from AliExpress
I know the warranty they provide is worthless as even if it was possible to send it back to them, it would be far too expensive. I'm just wondering if there are any phone insurers that would cover a phone bought from them / Asia? Cheers.
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2 year sim from RWG
I have always had PAYG phones but have just received an e mail offering either a 1year sim plan of 250 mins, 250 texts and 2 mb of data for £20 or a 2 year plan for same amount of usage for £35. These are a 1 off charge not monthly. I am an absolutely minimal user of either phone calls or data on the mobile network but…
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New SIM only deal - really need some advice
HiI have bought a new mobile phone and need to get a better deal that I have now. I have been out of contract for sometime so I am not tied to anything now. I am trying to work out the best deal for SIM only...So far I have narrowed my search to Sky, Tesco, GiffGaff, Smarty as these are reviewed well by Which? and O2 is…
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How to manage porting my number
It’s a very long time since I’ve done this and I can’t remember how it works. From what I’ve read, it takes up to 48hrs, if everything goes smoothly. Will I not be able to use my phone during that time? It would be very difficult to be unable to contact anyone and I assume this could go on for longer if there are any…
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Samsung photo problem
Hubby has just bought new Samsung A54. Problem with the photos all of a sudden. You click on the photo in gallery and this comes up. m
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How common are porting problems ?
I have 4 sims with Plusnet and all have to move another provider. I decided to try Lebara , me and my partner have been using their sims alongside the plusnet ones. I have been happy with sim ( signal etc ) So decided to move our numbers to Lebara. My partner said she would go first and submitted a PAC code. Yesterday she…
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Recycle company refunded me twice, now they’re requesting the over payment bank!
So got myself a new handset with my contract, didn’t fancy selling my old handset on eBay, so opted for a recycle company. Found a decent offer for my old handset, fully expecting them to knock me down on their original offer, they didn’t disappoint, but was happy with £300. Got my refund within 24 hours, was happy as…