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Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

Lebara MSE deal 6x5p then £4.95
My partner took an 'MSE Blagged' Lebara deal - 5p a month for 6 months then £4.95 month. The first month was indeed 5p, but she just got an email saying her next DD of £4.95 will soon be taken. Anyone else had this, does she need to dispute it before the DD is taken? Or maybe the DD really will be 5p and the email doesn't…
How do I sign up to iD Mobile PAYG?
Hello, the pricing and the plan seems perfect for my mum who very rarely uses her phone: Best pay as you go Sim deals: Compare the best offers - MSE (moneysavingexpert.com) However, the iD Mobile page seems to not have true PAYG? It only has monthly SIM only plans listed under their PAYG page. Any idea what I'm doing wrong…
possible scam calld
High 5 everyone, I have a date stamped sms saying that I missed a call from this number 07979866822Might anyone recognize it please?30 minutes before this aledged call I spoke to one of my friends very briefly with the same phone that for the rest of the evening was on a table in front of me, and did not hear the phone…
O2 payment related question
High All, I have an O2 sim text and calls unlimited with some data costing me £10 p/mThe device does not do 5g.Any ideas how to keep it O2, but cut cost, possibly pay by D-D. a 12 month contract is risky when O2 can't be sure when the local 3g will be switched off.I just need calls and text Many thanks
Lebara, SIM only Black Friday Deal through MSE link, not being honoured
Hi there, I’m new to forums of any type, so hope I’ve done the right thing starting a new thread! Please can anyone advise me, I used the MSE link to sign up for a Lebara SIM only deal back in November. The deal was for 2G data with unlimited calls and texts for £2.50/month for the first 6 months thanks to a Black Friday…
Ombudsman any help?
Please does anyone know about the mobile phone ombudsman? I have 6 lines with EE for myself and family. It turns out my 16 year old son's line contract is old and has 240 free minutes on it. He assumed it was unlimited - all my other lines are - and ran up a bill of over £1100 in one month calling his girlfriend. EE said I…
Vodafone SecureNet (again)
The previous thread has been closed, so I have started a new one. I am being scammed by Vodafone SecureNet which tells me that my 3 month free period has ended and I will be charged if I don't cancel. They give instructions on how to do this, but I can't as the phone they are sending these texts to is on the O2 network. Is…
Help!
I just use a mobile for the odd text and to call family in emergencies. I don't want a deal or a contract or a bundle. My phone got damaged and I need a new one. Found one on amazz but where do I get a new SIM without frills attached?
Mobile phone memory full
My Android phone memory is almost full. Can't work out what's causing this. Showing only 5GB free of 106GB When I connect it to a PC I can't see where Netflix, Youtube or Youtube music stores files, perhaps they are causing memory to be full I don't have so many photos saved. How can I find out what's causing memory to be…
RGW Sim dispatch
Anyone ordered a sim of late? mine still hasn't been dispatched and was ordered before Christmas
PAC code transfer question from Smarty
I am wondering how precisely this will work. I've not had a problem transferring numbers from/to Smarty or Lebara and vice versa before. However, due to a later than usual delivery of my new SIM, I'm wondering about how the timing works. When I got back home from work, I saw that my Lebara SIM had arrived by post today. My…
£4.95 Lebara deal question.
So about 12 months ago I signed up for a £4.95 Lebara deal (maybe via MSE or elsewhere) for my son, he's been using it on and off but recently been hammering the calls playing Fortnite with friends, can anyone tell me what the minutes on it are. I cannot find info on it apart from £4.95 coming out my bank. Cheers
Set data limit cut-off on Motorola C Plus Android (7.0)
I want to be able to set data limit cut-off on Motorola C Plus Android (currently on 7.0) so that as I reach the threshold my phone stops using data automatically. My phone 'System updates' tell me my software is up to date even though I am only on Android 7.0. Therefore, I guess, there is no standard provision for an…
Warning transferring from virgin to O2
Giving you guys a heads up I was givin a o2 sim by Virgin media so asked to transfer my old number from Virgin to the new O2 sim and I was charged £40 cancellation fee I ve managed to get it refunded. But any with a virgin media who gets a an O2 sim be aware they could do this to you to.
Swapping to Sim only question
Hi I have come to the end of a two year iPhone deal on Vodafone and now I'm looking to go sim only. My question relates to the process of swapping sims but with the same network. As I understand it if I find a deal with another network I can request a code to keep my number that's fine but, there are some deals through…
Lebara SIM did not arrive and managing two SIMs
I signed up for two Lebara SIMs after seeing on the MSE that they were offering a great price and a Vodafone signal. In the past, I have used them and the SIM cards arrived within the 5 day stated delivery period. Their online system management is smooth and customer service in general are great. I ordered the SIMs with a…
NEW THREAD: Cheapest iPhones article
This thread is specifically to discuss the content of the Cheapest iPhones article This is a new thread for this article - read the old iPhones article thread here. To discuss or ask a question about this article: click reply
Three retentions
Just a heads up, I recently spent 40 odd minutes on the phone with three trying the old can I have a PAC number game to get a better sim only deal than currently. Upshot being, all they would offer is the deals currently available to new customers, no sweeteners for loyalty. May save anyone having to decipher Indian…
mobiles.co.uk iPhone Locking
Hello - I am looking for an iPhone SE deal for my auntie and the best one I have found is through mobiles.co.uk (with Vodafone SIM) and I was wondering if anyone had bought an iPhone from them recently and know if they still lock to the first SIM used? The warning is still there (which would probably stop e going for it…
o2 mobile question
Hi All, When I was with Three, my phone displayed the caller's number, usefull if they called while I was out walking my dog but had left the phone at home Do I miss something or don't o2 do this? Many thanks

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MSE News

Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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